PENNSAUKEN, N.J., Aug. 15,
2017 /PRNewswire/ -- Comcast Business today announced that
American Furniture Rentals, the second largest furniture
rental company in America, is using Comcast Business Ethernet to
connect its 22 showrooms and warehouses across the country. The
reliable network service helps the company provide quality customer
service by supporting cloud-based inventory management and sales
services.
Founded in 1975 as a local residential furniture company in
Philadelphia, Pennsylvania,
American Furniture Rentals is now 90 times the size it was
when it began. The national company has five divisions including
residential, commercial, special events, trade show and clearance
centers providing businesses and consumers with high quality,
stylish furniture rentals and accessories. American Furniture
Rentals is committed to providing customers with a dedicated and
consistent level of customer service throughout the entire process.
As such, the company recognized that it needed to modernize its IT
operations for a cohesive customer experience, efficient inventory
management and simplified communications across its many new and
existing locations.
"Our company relies heavily on cloud-based programs for store
and corporate operations including the inventory management
platform, point-of-sales system, etc. so we require reliable
internet service," said Steven
Singer, manager of information systems, American Furniture
Rentals. "With close to 1.5 million assets to track, our team
relies on Comcast's service to gain real-time inventory insight to
address customer requests – whether that request is made in a
store, over the phone or in the field as the sales team meets with
clients."
American Furniture Rentals implemented Comcast Business Ethernet
Dedicated Internet at each of its 22 retail and warehouse locations
with speeds ranging from 100 to 200 Megabits-per-second (Mbps). The
company's headquarters, which needed more capacity, has a 4
Gigabits-per-second (Gbps) service to enable the field sales team
to access the enterprise resource planning (ERP), inventory,
point-of-sales and other systems.
As American Furniture Rentals expanded across the country, it
faced the challenge of providing a seamless technology
infrastructure that allowed for new locations to be added quickly
and with minimum involvement from the IT team.
"Previously, we had maintained a private network between
buildings. However, adding a new branch to this network was
extremely difficult. We needed one company that could work with us
on a national level to provide all of our locations with
high-quality, cost-effective, reliable network services," said
Adam Scholnick, CIO of American
Furniture Rentals. "Comcast Business rose to the challenge with
fast, secure quality of service, and we recently doubled the speed
of our network services at each location."
Comcast Business offers a comprehensive set of Ethernet,
internet, voice, video, managed services and cloud solutions for
enterprise and multi-site customers. Comcast can customize a
solution for each customer based on specific company or location
requirements. By simplifying the complexity of network
infrastructure, Comcast Business assists customers in meeting their
unique business and technology challenges with flexible enterprise
solutions.
"In today's fast-paced world, customers want an immediate answer
when selecting goods to purchase or rent for their office or event.
American Furniture Rentals understands this concept with its
commitment to excellent customer service by enabling its sales team
to quickly answer any question, take customers on video tours of
its warehouses and provide instant insight into its vast
inventory," said Dave Dombroski,
vice president for Comcast Business, Freedom Region. "Comcast
Business' extensive national network ensures that American
Furniture Rentals and other national firms are able to quickly
expand their businesses while providing a consistent technology
infrastructure."
About American Furniture Rentals
Headquartered in
Pennsauken, New Jersey, AFR
Furniture Rentals® is the nation's second largest
furniture rental company. Established in 1975, award-winning AFR
Furniture Rentals provides the perfect solution for every type of
furniture rental situation including residential, home staging,
commercial, special event and trade show. With seventeen strategic
locations across the United
States, AFR offers customers a different rental experience
through stylish and quality products and a commitment to excellence
in service. See our full inventory of furnishings and find out more
about AFR at www.rentfurniture.com or follow on Instagram.
About Comcast Business
Comcast Business offers
Ethernet, Internet, Wi-Fi, Voice, TV and Managed Enterprise
Solutions to help organizations of all sizes transform their
business. Powered by an advanced network, and backed by 24/7
customer support, Comcast Business is one of the largest
contributors to the growth of Comcast Cable. Comcast Business is
the nation's largest cable provider to small and mid-size
businesses and has emerged as a force in the Enterprise market;
recognized over the last two years by leading industry associations
as one of the fastest growing providers of Ethernet services.
For more information, call 866-429-3085. Follow on Twitter
@ComcastBusiness and on other social media networks
at http://business.comcast.com/social.
About Comcast Cable
Comcast Cable is one of the
nation's largest video, high-speed internet and phone providers to
residential customers under the XFINITY brand and also provides
these services to businesses. Comcast has invested in technology to
build an advanced network that delivers among the fastest broadband
speeds, and brings customers personalized video, communications and
home management offerings. Comcast Corporation (Nasdaq: CMCSA)
is a global media and technology company. Visit
www.comcastcorporation.com for more information.
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SOURCE Comcast Cable