OPERATING RESULTS
|
|
Residential
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Residential
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
2,227
|
2,368
|
2,354
|
|
-6.0%
|
-5.4%
|
|
4,581
|
4,716
|
|
-2.9%
|
Revenue Generating Units (RGU) - ('000)
(1)
|
16,272
|
16,573
|
16,343
|
|
-1.8%
|
-0.4%
|
|
16,272
|
16,573
|
|
-1.8%
|
Fixed Line in Service
|
9,657
|
10,228
|
9,802
|
|
-5.6%
|
-1.5%
|
|
9,657
|
10,228
|
|
-5.6%
|
Fixed Broadband
|
5,219
|
5,149
|
5,204
|
|
1.4%
|
0.3%
|
|
5,219
|
5,149
|
|
1.4%
|
Pay TV
|
1,396
|
1,197
|
1,336
|
|
16.6%
|
4.5%
|
|
1,396
|
1,197
|
|
16.6%
|
ARPU Residential (R$)
|
76.5
|
77.0
|
79.6
|
|
-0.6%
|
-3.9%
|
|
78.1
|
76.1
|
|
2.6%
|
(1) In 4Q16, the Company revised and changed the criteria for segmenting revenues and revenue generating units (RGUs) among the various business units (BUs), as it believes this new breakdown better reflects how the businesses are managed. Historical revenue and RGU figures were adjusted in order to reflect this change. To see the reclassified historical data, please refer to the Additional Information section of this document.
Net revenues from the Residential segment totaled R$ 2,227 million in 2Q17 (-6.0% y.o.y. and -5.4% q.o.q.), mainly due to the decline in fixed line revenues and customer base and the annual cut in regulated interconnection tariffs (TU-RL and TU-RIU) and fixed-to-mobile tariffs (VC). The annual variation this quarter was impacted by (i) the decision of Brazil’s Federal Supreme Court on the incidence of ICMS tax on the plan’s subscription that does not include franchise, resulting in the increase of gross values to the customer base (ii) the postponement of the annual adjustment in service plans aiming to mitigate the impact of new price increases in our customers’ base. 2017’s annual adjustment effect will take place on the third quarter.
In 2Q17, Oi registered 16,272 thousand RGUs in the Residential segment, in line with the previous quarter and 1.8% down from 2Q16, maintaining the trend of year-on-year slowdown of base reduction. This deceleration was due to the continued growth of gross adds in the three products of the segment, thanks to the high adherence of customers to Oi’s main convergent offer,
Oi Total
. This offer aims to build customer loyalty and increase the profitability of our base by offering more products to households.
Residential ARPU
Residential ARPU totaled R$ 76.5 in 2Q17, virtually in line with 2Q16 and 3.9% lower than in 1Q17, reflecting the decline in revenues explained previously.
Fixed line
Oi ended 2Q17 with 9,657 thousand fixed line customers in the Residential segment (-5.6% y.o.y. and -1.5% q.o.q.). Fixed line gross adds moved up 10.4% over 2Q16 and 1.1% over 1Q17, reaching their highest level since 2Q14.
The share of low-end offerings in fixed line gross adds continued to decline in 2Q17 (-6.5 p.p. y.o.y. and -1.1 p.p. q.o.q.), as a result of the Company’s sales efforts focused on higher-end convergent offers, such as
Oi Total
. This offer is appealing due to its complete and fully convergent solution, from sales to customer care and billing, at competitive prices. In 2Q17, the offer continued to grow, closing the quarter with 1.4 million customers. Additionally,
Oi Total
increased its share in the Residential fixed line base to 14.6% in 2Q17.
The convergent offers are designed to build customer loyalty and reduce the Company’s churn rates. For example, in 2Q17 the
Oi Total Residencial
(3P) offer had a churn rate 45.3% lower than the one recorded by the standalone offering, while the
Oi Voz Total
(OVT) convergent offer, which accounted for 11.7% of the fixed line base in the segment, recorded a churn rate 33.5% lower than that of the standalone offering.
Oi’s strategy is to build customer loyalty while increasing customer profitability. The Company has been putting effort into an organic migration from
Oi Conta Total
(OCT), the previous convergent offer, to
Oi Total
, aiming to add more products to customer bills. Consequently, in 2Q17, 55.0% of
Oi Total Solução Completa
(4P)’s total gross were to former OCT (3P) customers. In the quarter,
Oi Total
and OCT together accounted for 20.2% of the fixed base, a significant 6.3 p.p. increase over 2Q16.
Broadband
6
OPERATING RESULTS
|
|
The Company closed 2Q17 with 5,219 thousand fixed broadband RGUs in the Residential segment (+1.4% y.o.y. and +0.3% q.o.q.). In 2Q17, broadband gross adds grew 16.6% over 2Q16 and 2.3% over 1Q17, reaching their highest level since 4Q13. The increase in gross adds has been contributing to broadband base growth, and, consequently, the Company continued to present net adds in 2Q17 (+15 thousand RGUs in the quarter and +70 thousand RGUs in the last 12 months). Broadband penetration in households with Oi fixed line continued to grow, reaching 54.0% at the end of 2Q17 (+3.7 p.p. y.o.y. and +1.0 p.p. q.o.q.).
The result of the strategy of increasing profitability by concentrating sales on high-end offers is also demonstrated in the decrease of the share of low-end broadband offers in gross adds, which maintained the downward trend (-5.1 p.p. y.o.y. and -1.0 p.p. q.o.q.). Also, the availability of higher broadband speed enabled by VDSL technology (broadband with speeds of up to 35 Mbps) has been boosting
Oi Total
sales, increasing the share of high-end offers in the base.
The average speed of broadband customers reached 7.5 Mbps at the end of 2Q17 (+24.1% y.o.y. and +5.0% q.o.q.). The share of RGUs with speeds starting at 5 Mbps increased 8.9 p.p. over 2Q16 to 74.3%, while the share of RGUs with speeds starting at 10 Mbps grew 11.6 p.p. to 49.2% in the same period. Meanwhile, the share of RGUs with speeds starting at 15 Mbps moved up 10.3 p.p. over 2Q16 to 18.2% this quarter. The average speed of gross adds reached 9.8 Mbps (+23.1% y.o.y. and +2.5% q.o.q.). In 2Q17, 85.3% of gross adds had speeds starting at 5 Mbps (+4.7 p.p. y.o.y.), 65.3% had speeds starting at 10 Mbps (+7.7 p.p. y.o.y.) and 38.9% had speeds starting at 15 Mbps (+24.1 p.p. y.o.y.). These increases confirm the Company’s focus on structural network investments that enables the offer of higher speeds in order to attract new customers and increase the average speed of its current base, thus improving the customer experience.
At the end of July 2017, the Company launched Oi Total Play, an offer that combines fixed line with unlimited calls to any fixed line phone, up to 15 mega broadband, a wi-fi modem and an extensive on demand video content. This offer is pioneer in the Brazilian market, since it provides video content that can be accessed by various devices, using the Oi Play platform, without the need to hire a pay TV package. Oi Total Play adds value to broadband and reinforces the Company's strategy to grow in the residential services market while advancing its digital transformation process.
Pay TV
Oi closed 2Q17 with 1,396 thousand pay-TV RGUs in the Residential segment, accelerating its growth rate in both annual (+2.2% in 2Q16, +7.7% in 3Q16, +11.6% in 4Q16, +14.4% in 1Q17 and +16.6% in 2Q17) and sequential terms (+3.5% in 4Q16, +3.6% in 1Q17 and +4.5% in 2Q17). As a result, Oi’s share of the total pay-TV market increased from 6.3% in May 2016 to 7.5% in May 2017, and it is worth highlighting that Oi was the operator with the best performance in this market in the annual comparison. Oi TV has been playing an important role in the convergence strategy for the Residential segment and, thanks to its distinction, has contributed to the success of
Oi Total
, the Company’s main convergent offer.
In line with the other Residential products, Oi TV has also been recording consistent growth in gross adds, with a significant increase of 24.7% over 2Q16 and 5.8% over 1Q17, while the churn rate fell 0.3 p.p. and 0.2 p.p. in the same comparisons. As a result, net adds totaled 60 thousand RGUs in the quarter and 199 thousand RGUs in twelve months. It is worth noting that Oi was the operator with the highest growth in the pay-TV market among the major economic groups between May 2016 and May 2017.
Oi TV’s penetration in households with Oi fixed line continued to grow, reaching 14.5% in 2Q17 (+2.8 p.p. y.o.y. and +0.8 p.p. q.o.q.). Thanks to Oi TV’s superior quality and the strong sales performance of
Oi Total,
the share of high-end offers in the total offers increased 3.4 p.p. y.o.y. to 29.0%.
Oi TV offers a full content, with high-definition channels (including open channels) in all its plans and the most complete offer provides up to 184 channels, 62 of which are in HD. It also offers services like PenVR (content recording and live/pause service via pen drive available in any plan) and iPPV (purchase of Pay-Per-View events by remote control), as well as
TV Everywhere
, a service that allows customers to watch content from 46 channels, including 27 with live content and more than 30 thousand on-demand titles, in any device (smartphone, tablet or PC) connected to the Internet at no additional cost.
TV Everywhere
, which includes the
Oi Play
virtual platform, reinforces Oi’s positioning in providing more user autonomy and a better customer experience through the digitalization of services.
7
OPERATING RESULTS
|
|
In order to cater to the different user profiles, the Company also offers a prepaid service for Oi TV, in which customers have the option to share the credits between their mobile phones and pay TV, with a choice between biweekly or monthly recharges (beginning at R$ 29.90 and R$ 54.90, respectively), which can be paid by credit card or through sharing the customer’s mobile credits
.
Personal Mobility
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Personal Mobility
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
1,872
|
1,938
|
1,947
|
|
-3.4%
|
-3.8%
|
|
3,819
|
3,964
|
|
-3.7%
|
Service
|
1,814
|
1,872
|
1,890
|
|
-3.1%
|
-4.0%
|
|
3,704
|
3,840
|
|
-3.6%
|
Customer
(2)
|
1,713
|
1,733
|
1,748
|
|
-1.2%
|
-2.0%
|
|
3,462
|
3,512
|
|
-1.4%
|
Network Usage
|
100
|
138
|
141
|
|
-27.4%
|
-28.9%
|
|
242
|
328
|
|
-26.2%
|
Sales of handsets, SIM cards and others
|
58
|
66
|
57
|
|
-11.5%
|
3.2%
|
|
115
|
124
|
|
-7.4%
|
Revenue Generating Units (RGU) - ('000)
(1)
|
39,802
|
45,319
|
39,837
|
|
-12.2%
|
-0.1%
|
|
39,802
|
45,319
|
|
-12.2%
|
Prepaid Plans
|
32,963
|
38,299
|
32,957
|
|
-13.9%
|
0.0%
|
|
32,963
|
38,299
|
|
-13.9%
|
Postpaid Plans
(3)
|
6,839
|
7,020
|
6,880
|
|
-2.6%
|
-0.6%
|
|
6,839
|
7,020
|
|
-2.6%
|
(1) In 4Q16, the Company revised and changed the criteria for segmenting revenues and revenue generating units (RGUs) among the various business units (BUs), as it believes this new breakdown better reflects how the businesses are managed. Historical revenue and RGU figures were adjusted in order to reflect this change. To see the reclassified historical data, please refer to the Additional Information section of this document.
(2) Excludes handset and network usage revenues.
(3) Includes postpaid plans,
Oi Controle
, bundled mobile services and 3G (mini-modem).
Net revenues from the Personal Mobility segment totaled R$ 1,872 million in 2Q17, a 3.4% y.o.y. reduction, lower than the annual declines reported in the last few quarters. Net revenues fell 3.8% compared with the previous quarter. These variations in net revenues were mainly due to (i) the reduction in the volume of recharges in the prepaid segment, influenced by the still high unemployment rate in the quarter; and (ii) the reduction in network usage revenues, as a result of the annual cuts in interconnection tariffs (MTR) in February 2016 and February 2017.
In 2Q17, customer revenues, which exclude interconnection and handset revenues, totaled R$ 1,713 million, 1.2% down from 2Q16. Revenues from the postpaid + control segment continued to grow year on year, climbing 4.1% over 2Q16 (excluding long-distance revenues). This effect was partially offset by the annual decline in prepaid revenues, which fell 1.9% (also excluding long-distance revenues). This segment was heavily impacted by the adverse macroeconomic scenario and, mainly, the still high unemployment rate, which discouraged prepaid customers from recharging. On the other hand, there was a lower sequential reduction in prepaid revenues (-1.1% in 2Q17, versus -3.8% in 1Q17), driven by
Oi Livre
’s overhaul at the beginning of 2Q17, with the availability of innovative digital tools.
In 2Q17, data revenues climbed 14.1% y.o.y. and 2.9% q.o.q. to R$ 974 million. This amount accounted for 56.9% of total customer revenues in the quarter (+7.6 p.p. y.o.y. and +2.7 p.p. q.o.q.), thanks to the higher penetration of smartphones in the customer base and the focus on high-end offers and
Oi Livre, Oi Mais
and
Oi Mais Controle
, which feature more extensive data allowances and the possibility of exchanging voice minutes for data in
Oi Livre
and
Oi Mais Controle
.
Network usage revenues fell 27.4% y.o.y. and 28.9% q.o.q. to R$ 100 million in 2Q17, mainly due to the regulated MTR cuts. In February 2016, interconnection tariffs (MTR) declined to R$ 0.09317, R$ 0.10309 and R$ 0.11218 in Regions I, II and III, respectively. In February 2017, these same tariffs fell to R$ 0.04928, R$ 0.05387 and R$ 0.06816 in Regions I, II and III, respectively. Based on the future cuts approved by ANATEL, MTR tariffs will be as follows: (i) in 2018: R$ 0.02606, R$ 0.02815 and R$ 0.04141; and (iii) in 2019: R$ 0.01379, R$ 0.01471 and R$ 0.02517 in Regions I, II and III, respectively.
Handset revenues totaled R$ 58 million in 2Q17, -11.5% y.o.y. but a quarter over quarter growth of 3.2%, and smartphones accounted for 100% of sales in the quarter. In 2Q17, the penetration of 3G and 4G handsets in the base increased 15.0 p.p. over 2Q16, while the penetration of 4G handsets grew 19.0 p.p. in the same period.
8
OPERATING RESULTS
|
|
Oi closed 2Q17 with 39,802 thousand RGUs in the Personal Mobility segment, 12.2% down y.o.y. and in line with 1Q17. In 2Q17, net disconnections totaled approximately 35 thousand, comprising 41 thousand net disconnections in the postpaid segment, partially offset by 6 thousand net additions in the prepaid segment, a sign of recovery in the segment.
Oi’s mobile customer base (Personal Mobility + B2B) totaled 42,053 thousand RGUs in 2Q17, 39,802 thousand of which in the Personal Mobility segment and 2,251 thousand in the B2B segment. Gross additions totaled 4.3 million, while net disconnections came to 46 thousand in 2Q17.
Prepaid
The prepaid customer base came to 32,963 thousand RGUs in 2Q17, 13.9% down y.o.y., impacted by the adverse macroeconomic environment in 2017 and high unemployment rates in the country (13,0% as of June 2017, 1,7 p.p. more than in June 2016). However, at the close of 2Q17, prepaid ARPU was 12.5% higher than in the same period last year, thanks to the increase in data revenues, reflecting the improvement in the customer base profile.
Compared with 1Q17, the prepaid customer base remained stable, as did recharge volume per business day and the recharger base (number of active prepaid customers who make recharges), thanks to (i) the sequential reduction in the unemployment rate (0.7 p.p. from 1Q17) and (ii) adjustments, in April 2017, to the
Oi Livre
offer, which, besides featuring an extensive data allowance and a single tariff for calls to any operator anywhere in the country (all-net model), has an unprecedented functionality that allows customers to choose whether they will use voice minutes or data directly on the
Minha Oi
app, with no exchange limits or additional costs. This functionality was developed to adjust to users’ different profiles and needs, offering more practicality and independence by providing digital tools that allow them to satisfy their demands more quickly and with greater autonomy, therefore improving the customer experience.
At the end of the quarter,
Oi Livre
accounted for 55% of the total prepaid base (versus 50% in 1Q17), with an average ticket 20.8% higher than that of other offers.
Postpaid
Oi closed the quarter with 6,839 thousand RGUs in the postpaid segment, 2.6% down from 2Q16 and virtually in line with 1Q17, accounting for 17.2% of the total Personal Mobility customer base, versus 15.5% in 2Q16. Postpaid ARPU (excluding MTR) remained flat compared with 2Q16, due to the increase in data revenues and the focus on increasing customer profitability through higher-end offerings.
The main offers in the postpaid segment are
Oi Mais
and
Oi Mais Controle
, which feature more extensive data allowances, as well as minute allowances to call any operator anywhere in the country. In April 2017, Oi extended to
Oi Mais Controle
the option available for
Oi Livr
e to choose between the use of voice minutes or data directly on the
Minha Oi
app.
At the end of 2Q17,
Oi Mais
and
Oi Mais Controle
accounted for 49% of the total postpaid + control base (versus 45% at the end of 1Q17). ARPU from
Oi Mais
customers was 20% higher than that of customers of other plans, while ARPU from
Oi Mais Controle
customers was 18% higher, underlining the new offers’ success in increasing customer profitability.
2G, 3G and 4G LTE Coverage
Oi’s 2G coverage reached 3,407 municipalities in 2Q17 (93% of the country’s urban population), while 3G coverage reached 1,494 municipalities (+2.0% y.o.y.), or 80% of the Brazilian urban population.
At the end of 2Q17, 4G LTE coverage reached 286 municipalities, or 63% of Brazil’s urban population, 12 p.p. more than in 2Q16.
Oi is working in partnership with other operators to share the 4G network in order to optimize its investments and reduce costs while seeking to consistently improve the quality of services and customer experience. The efforts to improve its 3G and 4G
9
OPERATING RESULTS
|
|
network capacity and coverage quality have allowed consistent growth of data traffic in the network, meeting the growing demand for data while consistently improving ANATEL’s network quality metrics.
Mobile ARPU
In 2Q17, mobile ARPU stood at R$ 15.4, 7.4% up on 2Q16. Excluding interconnection revenues, mobile ARPU increased 9.4% over 2Q16.
Since 4Q16, the Company has been reporting mobile ARPU excluding revenues from traffic between Oi’s mobile and fixed line divisions (intercompany), but including revenues from mobile long-distance calls in total mobile service revenues (Personal Mobility + B2B). This amount is then divided by the average customer base (Personal Mobility + B2B) to calculate the Company’s mobile ARPU.
B2B
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1S16
|
|
YoY
|
B2B
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
1,627
|
1,914
|
1,703
|
|
-15.0%
|
-4.5%
|
|
3,331
|
3,984
|
|
-16.4%
|
Revenue Generating Units (RGU) - ('000)
(1)
|
6,501
|
6,661
|
6,550
|
|
-2.4%
|
-0.8%
|
|
6,501
|
6,661
|
|
-2.4%
|
Fixed
|
3,696
|
3,831
|
3,727
|
|
-3.5%
|
-0.8%
|
|
3,696
|
3,831
|
|
-3.5%
|
Broadband
|
542
|
561
|
547
|
|
-3.5%
|
-1.0%
|
|
542
|
561
|
|
-3.5%
|
Mobile
|
2,251
|
2,256
|
2,263
|
|
-0.2%
|
-0.5%
|
|
2,251
|
2,256
|
|
-0.2%
|
Pay TV
|
13
|
12
|
14
|
|
6.8%
|
-8.1%
|
|
13
|
12
|
|
6.8%
|
(1) In 4Q16, the Company revised and changed the criteria for segmenting revenues and revenue generating units (RGUs) among the various business units (BUs), as it believes this new breakdown better reflects how the businesses are managed. Historical revenue and RGU figures were adjusted in order to reflect this change. To see the reclassified historical data, please refer to the Additional Information section of this document.
(2) Includes postpaid plans,
Oi Controle
, bundled mobile services and 3G (mini-modem).
Net revenues in the B2B segment amounted to R$ 1,627 million in 2Q17, 15.0% lower than in 2Q16, due to the cut in regulated interconnection (MTR) and fixed-to-mobile (VC) tariffs, reduction of voice traffic as well as the adverse economic scenario in the country, with customers and governments trying to reduce costs, and agencies and points of sale closing.
Despite the adverse macroeconomic scenario at the moment, the B2B segment continues investing in improving the quality of services, with a positive impact on customer satisfaction. The average installation time fell 3.6% for large companies and 27.0% for SMEs, while the volume of billing complaints declined 48.1% for large companies and 37.6% for SMEs, all in the annual comparison. The Company is also investing in innovative IT solutions in the Corporate segment, such as cloud services, datacenter, big data, analytics, internet of things (IoT), information security and digital services, in order to increase non-voice revenue and stand out from its competitors.
The Company recorded 6,501 thousand RGUs in the B2B segment in 2Q17 (-2.4% y.o.y. and -0.8% q.o.q.).
Corporate
The economic slowdown in Brazil has been directly impacting Oi’s Corporate segment, as customers have demanded cost reductions or closed points of sale, and federal, state and municipal governments, which account for a significant share of Oi’s Corporate revenues, have reduced contracts, investments and new projects, as a result of the financial crisis in the public sector.
In order to mitigate the negative effects of the economic downturn, the Corporate segment has been reducing its dependence on fixed voice services, which have been losing their appeal in the corporate market, and migrating to higher margin services. Between 2013 and 2017, the share of fixed voice in Corporate revenues fell from 43% to 29%. The share of non-voice services, including data, IT and value-added services, reached 70% in the second quarter.
10
OPERATING RESULTS
|
|
SMEs
Brazilian small and medium enterprises are being affected by the economic crisis, with greater credit restrictions and business closures. As a result, the SMEs segment has been recording a decline in revenues and base. It is worth noting, however, the improvement in operational indicators, such as average installation time (-27.0% versus 2Q16), average repair time (-22.1% versus 2Q16) and volume of billing complaints (-37.6% versus 2Q16).
The Company has been focusing on the simplification of the offer portfolio, the broadband up-selling strategy and digitalization, with a positive impact on customer retention and profitability, as well as the customer experience.
This segment’s main offer is
Oi Mais Empresas
, featuring mobile plans with 4G data and fixed line at a fixed monthly fee (flat fee model), which allows for increased cash flow predictability. At the end of 2Q17, this offer represented 40% of the fixed line customer base and 40% of the mobile customer base of this segment. In addition, ARPU of fixed line and mobile gross adds climbed 53.6% and 48.1%, respectively, over 2Q16.
This offer features the
Oi Mais Empresas
app, which offers a fully digital customer service channel that allows customers to acquire services, contract plan upgrades, make complaints and request bill copies and repairs, among others, all via smartphone. More than 765 thousand terminals of small and medium enterprises have adhered to the new offering portfolio and are benefiting from the app, which has a user satisfaction level of 89%, 97% of requests completed within the deadline and a Net Promoter Score (which measures the percentage of customers who would recommend Oi to other companies) of 65%.
11
OPERATING RESULTS
|
|
Operating Costs and Expenses
Table 2 – Breakdown of Operating Costs and Expenses
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Operating Costs and Expenses
|
|
|
|
|
|
|
|
|
|
|
|
Brazil
|
4,191
|
4,878
|
4,374
|
|
-14.1%
|
-4.2%
|
|
8,565
|
9,731
|
|
-12.0%
|
Personnel
|
605
|
721
|
642
|
|
-16.1%
|
-5.8%
|
|
1,248
|
1,378
|
|
-9.5%
|
Interconnection
|
170
|
215
|
231
|
|
-20.7%
|
-26.1%
|
|
401
|
562
|
|
-28.7%
|
Third-Party Services
|
1,557
|
1,577
|
1,557
|
|
-1.3%
|
0.0%
|
|
3,113
|
3,092
|
|
0.7%
|
Network Maintenance Service
|
331
|
506
|
281
|
|
-34.7%
|
17.7%
|
|
612
|
984
|
|
-37.9%
|
Handset Costs/Other (COGS)
|
34
|
51
|
73
|
|
-33.6%
|
-53.5%
|
|
107
|
113
|
|
-5.5%
|
Marketing
|
106
|
131
|
61
|
|
-19.0%
|
73.3%
|
|
167
|
218
|
|
-23.4%
|
Rent and Insurance
|
1,060
|
1,060
|
1,061
|
|
0.0%
|
-0.1%
|
|
2,121
|
2,144
|
|
-1.1%
|
Provision for Contingencies
|
93
|
290
|
110
|
|
-67.8%
|
-15.1%
|
|
203
|
494
|
|
-59.0%
|
Provision for Bad Debt
|
185
|
164
|
159
|
|
13.2%
|
16.3%
|
|
345
|
290
|
|
18.6%
|
Taxes and Other Expenses (Revenues)
|
50
|
164
|
199
|
|
-69.8%
|
-75.2%
|
|
249
|
454
|
|
-45.2%
|
Others
|
31
|
126
|
63
|
|
-75.4%
|
-50.8%
|
|
94
|
253
|
|
-62.9%
|
Routine OPEX
|
4,222
|
5,004
|
4,437
|
|
-15.6%
|
-4.8%
|
|
8,658
|
9,983
|
|
-13.3%
|
In 2Q17, consolidated routine opex, including international operations, came to R$ 4,222 million, a 15.6% down from 2Q16 and 4.8% lower than in 1Q17. Routine opex in Brazilian operations totaled R$ 4,191 million in 2Q17 (14.1% down y.o.y. and 4.2% down q.o.q.). Considering inflation (IPCA) of 3.0% in the last twelve months, this result corresponded to a decrease of almost 17% in real terms compared to 2Q16.
It is important to highlight that his reduction in costs and expenses occurs along with the improvement of operational and quality indicators and a substantially better customer experience.
Personnel
In 2Q17, personnel costs and expenses in Brazil totaled R$ 605 million, 16.1% lower than in 2Q16, mainly due to the
actions to increase operational efficiency, with emphasis on the absorption of operations of network service providers, as well as greater productivity in the management of the workforce. In relation to 1Q17, these expenses decreased 5.8% due to the continuity of synergies and operational improvements.
Interconnection
Interconnection costs in Brazil came to R$ 170 million, 20.7% down y.o.y. and 26.1% lower q.o.q., chiefly due to the interconnection (MTR, TU-RL and TU-RIU) tariff cuts in February 2016 and 2017, partially offset by the increase in traffic volume.
Third-party Services
In 2Q17, costs and expenses related to third-party services in Brazilian operations totaled R$ 1,557 million, in line with the previous quarter and 1.3% lower than in 2Q16, thanks to lower electricity and call center expenses, partially offset by higher sales commission expenses. The reduction in call center expenses was the result of several efficiency initiatives. In 2016, Oi implemented a customer service quality model based on competition between Oi’s call center providers for higher traffic shares, granted based upon proven service quality. This model encourages all players to improve service quality. In addition, Oi launched the
Cuidar do Cliente
(Caring for the Customer) program, with the purpose of promoting a cultural change from serving to caring, with training initiatives, tools, process improvements and proactive actions based on customers’ voice. These initiatives have resulted in annual improvements in several indicators, including an 11% drop in customer service costs, a 24% decline in the volume of repeated calls and a 12% increase in customer satisfaction.
Network Maintenance Services
12
OPERATING RESULTS
|
|
Network maintenance service costs and expenses in Brazil totaled R$ 331 million in 2Q17, 34.7% down y.o.y., due to more efficient field operations focused on increase productivity and preventive actions. The improvement in these quality indicators reinforces the Company’s success in reducing costs, while improving the quality of services. For example, the average waiting time for problem resolution fell 33.3%, rework rate in 30 days decreased 20.8% and the average time until installation dropped 31.1%, all in the comparison between 2Q16 and 2Q17. The improvement in service quality was reflected in the 28.6% reduction in complaints to ANATEL for technical reasons.
Compared with 1Q17, network maintenance service costs and expenses in Brazil grew 17.7% due to the occurrence of seasonal events such as rainfall in North and South regions of the country, which resulted in higher maintenance expenses.
Handset Costs/Other (COGS)
In 2Q17, handset costs in Brazilian operations amounted to R$ 34 million, a reduction of R$ 17 million versus 2Q16 and a reduction of R$ 39 million in relation to 1Q17, which reflects the lower volume of handsets sales.
Marketing
Marketing expenses totaled R$ 106 million in 2Q17, 19.0% lower than in 2Q16, when the Company launched the
Oi Total
brand. In the sequential comparison, these costs grew 73.3% due to the campaigns for mother’s day and
Oi Total 4P
.
Rent and Insurance
Rent and insurance expenses in Brazilian operations totaled R$ 1,060 million in 2Q17, in line with both 2Q16 and 1Q17.
Provision for Contingencies
The provision for contingencies in Brazilian operations totaled R$ 93 million in 2Q17, down by a hefty 67.8% y.o.y. and 15.1% q.o.q., basically due to the lower number of claims in the JEC (Small Claims Court) and the reduction in the average claim amount, also in the JEC.
Provision for Bad Debt
The provision for bad debt came to R$ 185 million in 2Q17 (+13.2% y.o.y. and +16.3% q.o.q.), impacted by the increase in consumer default rates as a result of the Brazilian macroeconomic scenario. The provision for bad debt represented 3.2% of net revenues from Brazilian operations in the quarter, 0.6 p.p. more than in 2Q16.
13
OPERATING RESULTS
|
|
EBITDA
Table 3 – EBITDA and EBITDA margin
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Oi S.A.
|
|
|
|
|
|
|
|
|
|
|
|
EBITDA (R$ million)
|
1,617
|
1,435
|
1,723
|
|
12.7%
|
-6.1%
|
|
3,340
|
3,201
|
|
4.3%
|
Brazil
|
1,601
|
1,360
|
1,692
|
|
17.8%
|
-5.4%
|
|
3,293
|
3,035
|
|
8.5%
|
Others
|
16
|
76
|
31
|
|
-78.6%
|
-47.5%
|
|
47
|
166
|
|
-71.5%
|
EBITDA Margin (%)
|
27.7%
|
22.0%
|
28.0%
|
|
5.7 p.p.
|
-0.3 p.p.
|
|
27.8%
|
24.1%
|
|
3.7 p.p.
|
Non-routine Items
|
0
|
-85
|
0
|
|
-100.0%
|
n.m.
|
|
0
|
-95
|
|
-100.0%
|
Routine EBITDA (R$ million)
|
1,617
|
1,520
|
1,723
|
|
6.4%
|
-6.1%
|
|
3,340
|
3,296
|
|
1.3%
|
Brazil
|
1,601
|
1,444
|
1,692
|
|
10.8%
|
-5.4%
|
|
3,293
|
3,130
|
|
5.2%
|
Others
|
16
|
76
|
31
|
|
-78.6%
|
-47.5%
|
|
47
|
166
|
|
-71.5%
|
Routine EBITDA Margin (%)
|
27.7%
|
23.3%
|
28.0%
|
|
4.4 p.p.
|
-0.3 p.p.
|
|
27.8%
|
24.8%
|
|
3.0 p.p.
|
Brazil
|
27.6%
|
22.8%
|
27.9%
|
|
4.8 p.p.
|
-0.3 p.p.
|
|
27.8%
|
24.3%
|
|
3.4 p.p.
|
Others
|
34.5%
|
37.6%
|
33.0%
|
|
-3.2 p.p.
|
1.4 p.p.
|
|
33.5%
|
39.6%
|
|
-6.1 p.p.
|
In 2Q17, consolidated routine EBITDA totaled R$ 1,617 million, 12.7% up y.o.y. and 6.1% down q.o.q. Routine EBITDA from Brazilian operations amounted to R$ 1,601 million in 2Q17, a 10.8% increase over 2Q16, thanks to the Company’s operational efficiency initiatives, focused on sustainable cost reduction. In the sequential comparison, routine EBITDA from Brazilian operations fell 5.4%. The routine EBITDA margin in Brazilian operations stood at 27.6% (+4.8 p.p. y.o.y. and -0.3 p.p. q.o.q.).
Routine EBITDA from other international operations (Africa and East Timor) totaled R$ 16 million in 2Q17 (-78.6% y.o.y. and -47.5% q.o.q.), due to the reduction in the interest held by one of Oi’s companies in the capital stock of Namibian telecom operator Mobile Telecommunications Limited in January 2017, pursuant to the notice to the market disclosed on January 31, 2017.
Capex
Table 4 – Capex
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Capex
|
|
|
|
|
|
|
|
|
|
|
|
Brazil
|
1,229
|
1,215
|
1,227
|
|
1.1%
|
0.2%
|
|
2,455
|
2,419
|
|
1.5%
|
Others
|
5
|
38
|
40
|
|
-86.9%
|
-87.7%
|
|
45
|
86
|
|
-47.6%
|
Total
|
1,234
|
1,253
|
1,267
|
|
-1.5%
|
-2.6%
|
|
2,501
|
2,505
|
|
-0.2%
|
In 2Q17, the Company’s consolidated investments, considering the international operations, totaled R$ 1,234 million (-1.5% y.o.y. and -2.6% q.o.q.). Capex in Brazilian operations came to R$ 1,229 million, in line with the previous quarter and 1.1% up on 2Q16
Investments remain concentrated in structural plans to support quality and the Company’s future development. Thus, Oi continues investing in the modernization and expansion of IT and network capacity, in order to enable the launch of new offers, creating more value for the business.
The Company also continues developing 3G and 4G mobile networks, as well as the transport backbone, at the same it is implementing a number of actions to modernize and optimize the access network capacity.
14
OPERATING RESULTS
|
|
As a result, Oi has supported the growth of data traffic in fixed and mobile networks, while providing a better user experience to customers.
Operational Cash Flow (Routine EBITDA – Capex)
Table 5 - Operational Cash Flow
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Oi S.A.
|
|
|
|
|
|
|
|
|
|
|
|
Routine EBITDA
|
1,617
|
1,520
|
1,723
|
|
6.4%
|
-6.1%
|
|
3,340
|
3,296
|
|
1.3%
|
Capex
|
1,234
|
1,253
|
1,267
|
|
-1.5%
|
-2.6%
|
|
2,501
|
2,505
|
|
-0.2%
|
Routine Operational Cash Flow (EBITDA - Capex)
|
383
|
267
|
456
|
|
43.4%
|
-16.0%
|
|
839
|
790
|
|
6.2%
|
Table 6 - Operational Cash Flow from Brazilian Operations
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
1H16
|
|
YoY
|
Oi S.A.
|
|
|
|
|
|
|
|
|
|
|
|
Routine EBITDA
|
1,601
|
1,444
|
1,692
|
|
10.8%
|
-5.4%
|
|
3,293
|
3,130
|
|
5.2%
|
Capex
|
1,229
|
1,215
|
1,227
|
|
1.1%
|
0.2%
|
|
2,455
|
2,419
|
|
1.5%
|
Routine Operational Cash Flow (EBITDA - Capex)
|
372
|
229
|
465
|
|
62.4%
|
-20.1%
|
|
837
|
711
|
|
17.8%
|
Consolidated routine operational cash flow (routine EBITDA minus Capex) totaled R$ 383 million in 2Q17, 43.4% up y.o.y. and 16.0% down q.o.q. Routine EBITDA minus Capex in Brazilian operations totaled R$ 372 million in 2Q17, 62.4% up y.o.y., due to the significant 10.8% increase in routine EBITDA from Brazilian operations, and 5.4% down q.o.q.
Depreciation / Amortization
In 2Q17, depreciation and amortization expenses came to R$ 1,413 million (-11.1% y.o.y. and -7.0% q.o.q.).
Table 7 – Depreciation and Amortization
(1)
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
|
1H17
|
2015
|
|
YoY
|
Depreciation and Amortization
|
|
|
|
|
|
|
|
|
|
|
|
Total
|
1,413
|
1,588
|
1,519
|
|
-11.1%
|
-7.0%
|
|
2,932
|
3,220
|
|
-9.0%
|
(1) 2Q16 data were restated as explained in the Disclaimer section of this document.
15
FINANCIAL RESULTS
|
|
Financial Results
Table 8 – Financial Results (Oi S.A. Consolidated)
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
1H17
|
1H16
|
Oi S.A. Consolidated
|
|
|
|
|
|
|
Net Interest (on fin. investments and loans and financing)
|
(833)
|
(798)
|
(589)
|
|
(1,422)
|
(1,657)
|
Net FX Result (on fin. investments and loans and financing)
|
(2,634)
|
2,299
|
696
|
|
(1,938)
|
1,569
|
Other Financial Income / Expenses
|
(1,513)
|
(879)
|
(223)
|
|
(1,736)
|
(1,193)
|
Net Financial Income (Expenses)
|
(4,981)
|
622
|
(115)
|
|
(5,096)
|
(1,280)
|
In 2Q17, Oi S.A. recorded a net financial expense of R$ 4,981 million, versus an expense of R$ 115 million in 1Q17 and income of R$ 622 in 2Q16. The differences between the quarters are mainly caused by the exchange variation at the end of each period, as the hedging transactions were settled in 2Q16 and the financial result are subject to exchange rate fluctuations.
In this sense, this performance was chiefly due to the financial expense recorded under “Net FX result”, explained by the depreciation of the Real against the Dollar (4.41%) and the Euro (11.37%) versus 1Q17, resulting in a negative impact of the exchange variation on debt in foreign currency. It is worth noting that the Real appreciated against these currencies in 1Q17, resulting in foreign exchange gains. The 2Q16 financial result was also positively impacted by the substantial appreciation of the Real against the Euro (12.64%) and the Dollar (9.81%), which resulted in financial income in 2Q16, after the close of hedge operations.
“Other Financial Income / Expenses” also contributed to the negative financial result in the quarter, totaling an expense of R$ 1,513 million in 2Q17, a variation of R$ 1,291 versus 1Q17. This increase was mainly due to higher interest expenses on other liabilities after Oi joined the REFIS tax refinancing program, in May 2017, with an impact of approximately R$ 800 million on financial expenses, as well as higher monetary variation expenses on contingencies in 2Q17.
16
FINANCIAL RESULTS
|
|
Net Earnings (Loss)
Table 9 – Net Earnings (Loss) (Oi S.A. Consolidated)
(1)
R$ million
|
2Q17
|
2Q16
|
1Q17
|
|
YoY
|
QoQ
|
Net Earnings (Loss)
|
|
|
|
|
|
|
Earnings before interest and taxes (EBIT)
|
205
|
-153
|
204
|
|
-233.8%
|
0.5%
|
Financial Results
|
-4,981
|
622
|
-115
|
|
-900.3%
|
4221.2%
|
Income Tax and Social Contribution
|
1,473
|
-1,291
|
-289
|
|
-214.1%
|
-610.1%
|
Net Loss from Continuing Operations
|
-3,303
|
-822
|
-200
|
|
302.0%
|
1548.4%
|
Net Results from Discontinued Operations
|
0
|
0
|
0
|
|
n.m.
|
n.m.
|
Consolidated Net Loss
|
-3,303
|
-822
|
-200
|
|
302.0%
|
1548.4%
|
attributable to owners of the Company
|
-3,272
|
-659
|
-200
|
|
396.6%
|
1534.7%
|
attributable to non-controlling interests
|
-31
|
-163
|
0
|
|
-80.8%
|
13214.8%
|
(1) 2Q16 data were restated as explained in the Disclaimer section of this document.
In the quarter, the Company's operating earnings before the financial result and taxes (EBIT) was a positive R$ 205 million, versus a negative R$ 153 million in 2Q16, due to higher EBITDA combined with an 11.1% decline in depreciation and amortization this quarter. The financial result was a negative R$ 4,981 million, as explained above, with an impact on the consolidated net result, which came to a net loss of R$ 3,303 million.
17
DEBT & LIQUIDITY
|
|
Debt & Liquidity
Table 10 - Debt
R$ Million
|
Jun/17
|
Jun/16
|
Mar/17
|
|
% Gross Debt
|
Debt
|
|
|
|
|
|
Short Term
|
51,930
|
46,492
|
48,308
|
|
100.0%
|
Long Term
|
0
|
0
|
0
|
|
0.0%
|
Total Debt
|
51,930
|
46,492
|
48,308
|
|
100.0%
|
In Local Currency
|
14,197
|
12,625
|
13,847
|
|
27.3%
|
In Foreign Currency
|
37,628
|
33,986
|
34,356
|
|
72.5%
|
Swaps
|
105
|
-119
|
105
|
|
0.2%
|
(-) Cash
|
-7,431
|
-5,106
|
-7,699
|
|
-14.3%
|
(=) Net Debt
|
44,499
|
41,386
|
40,608
|
|
85.7%
|
Oi S.A. ended 2Q17 with consolidated gross debt of R$ 51,930 million (+7.5% q.o.q. and +11.7% y.o.y.). The increase in both comparisons was mainly driven by the interest accrual effect and the depreciation of the Real against the Dollar (4.41% q.o.q. and 3.07% y.o.y.) and the Euro (11.37% q.o.q. and 6.60% y.o.y.). It is worth noting that, since the request for judicial reorganization, on June 20, 2016, no payments of interest or principal amortization
of the Company's debts were made
.
At the end of 2Q17, net debt stood at R$ 44,499 million, 9.6% up q.o.q., mainly driven by the increase in gross debt, as explained above, and the 3.5% q.o.q. reduction in cash, as a result of the increase in working capital and the payment of regulatory obligations in the period. Compared with the same quarter last year, net debt grew 7.5%, due to the increase in gross debt, despite the positive operational cash generation in the period.
18
DEBT & LIQUIDITY
|
|
Table 11 – Cash Position (Brazilian operations)
R$ Million
|
|
1Q17 Cash Position
|
7,699
|
Routine EBITDA
|
1,601
|
Capex
|
-1,229
|
Working capital
|
-332
|
Anatal fees
|
-157
|
Judicial deposits + taxes
|
-267
|
Financial operations
|
116
|
2Q17 Cash Position
|
7,431
|
Table 12 – Gross Debt Breakdown
R$ Million
|
|
Gross Debt Breakdown
|
2Q17
|
Int'l Capital Markets
|
33,650
|
Local Capital Markets
|
4,704
|
Development Banks and ECAs
|
9,444
|
Commercial Banks
|
4,373
|
Hedge and Borrowing Costs
|
-242
|
Total Gross Debt
|
51,930
|
19
Additional Information
|
|
Historical Reclassified Net Revenues and Revenue Generating Units (RGUs)
In 4Q16, the Company revised and changed the criteria for segmenting revenues and revenue generating units (RGUs) among the various business units (BUs), as it believes this new breakdown better reflects how the businesses are managed. Historical revenue and RGU figures were adjusted in order to reflect this change. The historical reclassified data are shown in the tables below:
|
2Q17
|
1Q17
|
4Q16
|
3Q16
|
2Q16
|
1Q16
|
4Q15
|
3Q15
|
2Q15
|
1Q15
|
4Q14
|
3Q14
|
2Q14
|
1Q14
|
4Q13
|
3Q13
|
2Q13
|
1Q13
|
Residential
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
2,227
|
2,354
|
2,315
|
2,345
|
2,368
|
2,348
|
2,337
|
2,393
|
2,406
|
2,436
|
2,407
|
2,380
|
2,428
|
2,487
|
2,538
|
2,565
|
2,580
|
2,550
|
Revenue Generating Units (RGU) - ('000)
(1)
|
16,272
|
16,343
|
16,425
|
16,498
|
16,573
|
16,620
|
16,780
|
17,034
|
17,329
|
17,719
|
18,066
|
18,052
|
18,226
|
18,437
|
18,689
|
19,302
|
19,512
|
19,674
|
Fixed Line in Service
|
9,657
|
9,802
|
9,947
|
10,087
|
10,228
|
10,336
|
10,515
|
10,748
|
11,007
|
11,303
|
11,590
|
11,806
|
12,099
|
12,359
|
12,630
|
13,073
|
13,338
|
13,614
|
Fixed Broadband
|
5,219
|
5,204
|
5,188
|
5,164
|
5,149
|
5,115
|
5,109
|
5,127
|
5,151
|
5,197
|
5,241
|
5,223
|
5,248
|
5,255
|
5,235
|
5,317
|
5,272
|
5,223
|
Pay TV
|
1,396
|
1,336
|
1,290
|
1,247
|
1,197
|
1,168
|
1,156
|
1,158
|
1,171
|
1,220
|
1,235
|
1,023
|
879
|
823
|
824
|
912
|
902
|
837
|
ARPU Residential (R$)
|
76.5
|
79.6
|
77.2
|
77.1
|
77.0
|
75.2
|
73.5
|
73.6
|
72.2
|
71.3
|
68.8
|
66.7
|
66.4
|
66.6
|
65.9
|
65.0
|
64.0
|
62.2
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2Q17
|
1Q17
|
4Q16
|
3Q16
|
2Q16
|
1Q16
|
4Q15
|
3Q15
|
2Q15
|
1Q15
|
4Q14
|
3Q14
|
2Q14
|
1Q14
|
4Q13
|
3Q13
|
2Q13
|
1Q13
|
Personal Mobility
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
1,872
|
1,947
|
1,945
|
1,940
|
1,938
|
2,027
|
2,090
|
2,042
|
2,012
|
2,251
|
2,417
|
2,164
|
2,210
|
2,147
|
2,369
|
2,327
|
2,250
|
2,311
|
Service
|
1,814
|
1,890
|
1,886
|
1,897
|
1,872
|
1,968
|
2,033
|
1,990
|
1,944
|
2,052
|
2,135
|
1,961
|
2,002
|
2,034
|
2,208
|
2,229
|
2,122
|
2,163
|
Customer
(2)
|
1,713
|
1,748
|
1,730
|
1,754
|
1,733
|
1,779
|
1,814
|
1,773
|
1,751
|
1,792
|
1,791
|
1,629
|
1,677
|
1,635
|
1,718
|
1,676
|
1,591
|
1,592
|
Network Usage
|
100
|
141
|
156
|
143
|
138
|
189
|
219
|
217
|
193
|
260
|
344
|
332
|
324
|
399
|
490
|
554
|
532
|
571
|
Sales of handsets, SIM cards and others
|
58
|
57
|
59
|
43
|
66
|
58
|
56
|
52
|
68
|
199
|
281
|
202
|
208
|
114
|
161
|
97
|
128
|
148
|
Revenue Generating Units (RGU) - ('000)
(1)
|
39,802
|
39,837
|
39,870
|
44,118
|
45,319
|
45,559
|
45,860
|
47,059
|
47,756
|
47,938
|
48,462
|
48,976
|
48,618
|
48,145
|
47,727
|
47,337
|
46,896
|
46,569
|
Prepaid Plans
|
32,963
|
32,957
|
32,997
|
37,318
|
38,299
|
38,668
|
39,068
|
40,296
|
40,719
|
40,824
|
41,322
|
41,990
|
41,801
|
41,417
|
41,019
|
40,676
|
40,235
|
39,905
|
Postpaid Plans
(3)
|
6,839
|
6,880
|
6,872
|
6,800
|
7,020
|
6,891
|
6,791
|
6,763
|
7,037
|
7,114
|
7,140
|
6,986
|
6,817
|
6,729
|
6,708
|
6,662
|
6,661
|
6,664
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
2Q17
|
1Q17
|
4Q16
|
3Q16
|
2Q16
|
1Q16
|
4Q15
|
3Q15
|
2Q15
|
1Q15
|
4Q14
|
3Q14
|
2Q14
|
1Q14
|
4Q13
|
3Q13
|
2Q13
|
1Q13
|
B2B
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Net Revenues (R$ million)
(1)
|
1,627
|
1,703
|
1,790
|
1,832
|
1,914
|
2,070
|
1,979
|
1,971
|
2,005
|
2,027
|
2,087
|
2,042
|
2,098
|
2,093
|
2,118
|
2,107
|
2,147
|
2,079
|
Revenue Generating Units (RGU) - ('000)
(1)
|
6,501
|
6,550
|
6,617
|
6,634
|
6,661
|
6,668
|
6,757
|
7,084
|
7,223
|
7,249
|
7,296
|
7,335
|
7,375
|
7,339
|
7,370
|
7,559
|
7,660
|
7,718
|
Fixed
|
3,696
|
3,727
|
3,760
|
3,794
|
3,831
|
3,875
|
3,941
|
4,053
|
4,110
|
4,154
|
4,189
|
4,231
|
4,255
|
4,247
|
4,225
|
4,239
|
4,211
|
4,167
|
Broadband
|
542
|
547
|
553
|
558
|
561
|
569
|
580
|
594
|
604
|
612
|
617
|
622
|
628
|
630
|
630
|
623
|
615
|
604
|
Mobile
|
2,251
|
2,263
|
2,290
|
2,270
|
2,256
|
2,211
|
2,223
|
2,424
|
2,497
|
2,470
|
2,478
|
2,472
|
2,485
|
2,456
|
2,511
|
2,698
|
2,834
|
2,946
|
Pay TV
|
13
|
14
|
13
|
12
|
12
|
12
|
12
|
12
|
13
|
12
|
12
|
9
|
7
|
5
|
4
|
0
|
0
|
0
|
20
Additional Information
|
|
Oi S.A. Consolidated
Income Statement - R$ million
(1)
|
2Q17
|
2Q16
|
1Q17
|
|
1H17
|
1H16
|
Net Operating Revenues
|
5,839
|
6,524
|
6,160
|
|
11,998
|
13,279
|
Operating Costs and Expenses
|
-4,222
|
-5,089
|
-4,437
|
|
-8,658
|
-10,078
|
Personnel
|
-614
|
-745
|
-658
|
|
-1,272
|
-1,430
|
Interconnection
|
-172
|
-222
|
-233
|
|
-405
|
-580
|
Third-Party Services
|
-1,575
|
-1,622
|
-1,572
|
|
-3,147
|
-3,174
|
Network Maintenance Service
|
-331
|
-516
|
-287
|
|
-619
|
-1,005
|
Handset Costs/Other (COGS)
|
-36
|
-60
|
-77
|
|
-113
|
-134
|
Marketing
|
-106
|
-138
|
-63
|
|
-170
|
-231
|
Rent and Insurance
|
-1,062
|
-1,071
|
-1,065
|
|
-2,127
|
-2,168
|
Provision for Contingencies
|
-93
|
-290
|
-110
|
|
-203
|
-494
|
Provision for Bad Debt
|
-186
|
-164
|
-160
|
|
-346
|
-292
|
Taxes and Other Revenues (Expenses)
|
-46
|
-176
|
-211
|
|
-257
|
-476
|
Other Operating Revenues (Expenses), net
|
0
|
-85
|
0
|
|
0
|
-95
|
EBITDA
|
1,617
|
1,435
|
1,723
|
|
3,340
|
3,201
|
Margin %
|
27.7%
|
22.0%
|
28.0%
|
|
27.8%
|
24.1%
|
Depreciation and Amortization
|
-1,413
|
-1,588
|
-1,519
|
|
-2,932
|
-3,220
|
EBIT
|
205
|
-153
|
204
|
|
408
|
-19
|
Financial Expenses
|
-5,753
|
187
|
-713
|
|
-6,466
|
-1,994
|
Financial Income
|
772
|
435
|
598
|
|
1,370
|
713
|
Net Earnings (Loss) Before Tax and Social Contribution
|
-4,776
|
470
|
88
|
|
-4,688
|
-1,299
|
Income Tax and Social Contribution
|
1,473
|
-1,291
|
-289
|
|
1,184
|
-1,337
|
Net Earnings (Loss) from Continuing Operations
|
-3,303
|
-822
|
-200
|
|
-3,504
|
-2,637
|
Net Results from Discontinued Operations
|
0
|
0
|
0
|
|
0
|
0
|
Consolidated Net Earnings (Loss)
|
-3,303
|
-822
|
-200
|
|
-3,504
|
-2,637
|
Margin %
|
-56.6%
|
-12.6%
|
-3.3%
|
|
-29.2%
|
-19.9%
|
Profit (Loss) attributed to the controlling shareholders
|
-3,272
|
-659
|
-200
|
|
-3,472
|
-2,498
|
Profit (Loss) attributed to the non-controlling shareholders
|
-31
|
-163
|
0
|
|
-32
|
-138
|
Outstanding Shares Thousand (ex-treasury)
|
675,667
|
675,667
|
675,667
|
|
675,667
|
675,667
|
Earnings per share (R$)
|
-4.8427
|
-0.9751
|
-0.2962
|
|
-5.1389
|
-3.6974
|
(1)
The 2Q16 period was restated as explained in the Disclaimer section of this document.
21
Additional Information
|
|
Oi S.A. Consolidated
Balance Sheet - R$ million
(1)
|
06/30/2017
|
03/31/2017
|
06/30/2016
|
TOTAL ASSETS
|
82,938
|
81,547
|
82,831
|
Current
|
26,375
|
25,846
|
25,074
|
Cash and cash equivalents
|
7,329
|
7,504
|
4,852
|
Financial investments
|
17
|
18
|
213
|
Derivatives
|
0
|
0
|
314
|
Accounts Receivable
|
8,566
|
8,734
|
8,765
|
Inventories
|
504
|
465
|
385
|
Recoverable Taxes
|
582
|
356
|
879
|
Other Taxes
|
1,381
|
1,252
|
1,131
|
Assets in Escrow
|
764
|
951
|
1,202
|
Held-for-sale Assets
|
4,964
|
4,590
|
5,822
|
Other Current Assets
|
2,267
|
1,977
|
1,510
|
Non-Current Assets
|
56,563
|
55,700
|
57,757
|
Long Term
|
19,090
|
18,446
|
20,047
|
.Recoverable and Deferred Taxes
|
3,562
|
2,896
|
4,880
|
.Other Taxes
|
752
|
707
|
853
|
.Financial investments
|
85
|
178
|
41
|
.Assets in Escrow
|
14,328
|
14,317
|
13,893
|
.Derivatives
|
0
|
0
|
0
|
.Other
|
362
|
347
|
380
|
Investments
|
139
|
137
|
140
|
Property Plant and Equipment
|
26,343
|
26,250
|
25,947
|
Intagible Assets
|
10,991
|
10,868
|
11,623
|
|
|
|
|
TOTAL LIABILITIES
|
82,938
|
81,547
|
82,831
|
Current
|
65,217
|
60,731
|
57,259
|
Suppliers
|
7,036
|
6,646
|
5,111
|
Loans and Financing
|
51,825
|
48,203
|
46,611
|
Financial Instruments
|
105
|
105
|
195
|
Payroll and Related Accruals
|
708
|
659
|
682
|
Provisions
|
578
|
692
|
932
|
Pension Fund Provision
|
172
|
159
|
125
|
Payable Taxes
|
350
|
288
|
277
|
Other Taxes
|
1,790
|
1,804
|
1,585
|
Dividends Payable
|
6
|
6
|
40
|
Liabilities associated to held-for-sale assets
|
673
|
364
|
520
|
Authorizations and Concessions Payable
|
12
|
129
|
62
|
Other Accounts Payable
|
1,961
|
1,675
|
1,118
|
Non-Current Liabilities
|
8,936
|
9,123
|
8,662
|
Loans and Financing
|
0
|
0
|
0
|
Financial Instruments
|
0
|
0
|
0
|
Other Taxes
|
852
|
1,121
|
993
|
Contingency Provisions
|
4,562
|
4,268
|
3,773
|
Pension Fund Provision
|
442
|
442
|
412
|
Outstanding authorizations
|
4
|
4
|
7
|
Other Accounts Payable
|
3,077
|
3,289
|
3,477
|
Shareholders' Equity
|
8,784
|
11,692
|
16,911
|
Controlling Interest
|
8,441
|
11,317
|
16,088
|
Minority Interest
|
343
|
375
|
823
|
(1) The balance sheet as of June 30, 2016 was restated as explained in the Disclaimer section of this document
.
22
Additional Information
|
|
Please note
The main tables disclosed in this Earnings Release will be available in Excel format in the “Financial Information / Quarterly Reports” section of the Company’s website (www.oi.com.br/ir).
Definitions of the terms used in the Earnings Release are available in the Glossary section of the Company’s website:
http://ri.oi.com.br/oi2012/web/conteudo_pt.asp?idioma=0&conta=28&tipo=44320
JUDICIAL REORGANIZATION PROCESS
23
Additional Information
|
|
Extension of the Stay Period
On May 16, 2017, the Company informs its shareholders and the market in general that, on May 15, 2017, the 7th Corporate Court of the Capital District of the State of Rio de Janeiro granted the extension of the stay period for 180 business days or until the General Meeting of Creditors, whichever occurs first, as well as decided upon the application of the some guidelines with respect to the ongoing lawsuits against the Company and its wholly-owned subsidiaries, direct and indirect.
http://ri.oi.com.br/oi2012/web/conteudo_en.asp?idioma=1&conta=44&tipo=43754
Second List of Creditors
On May 16, 2017, the Company informs its shareholders and the market in general that the list of creditors of the Oi Companies presented by the judicial administrator before the Judicial Reorganization Court was available from this date to its shareholders and the market in general and to the Oi Companies’ creditors on the website of the judicial reorganization of Oi Companies, which can be accessed through the website of the Court of the judicial District of Rio de Janeiro.
http://ri.oi.com.br/oi2012/web/conteudo_en.asp?idioma=1&tipo=43100&conta=44&id=244517
Publication of Public Notice of the List of Creditors
On May 29, 2017, the Company informs its shareholders and the market in general that the Public Notice of the list of creditors presented by the Brazilian Judicial Administrator before the 7th Business Court of Rio de Janeiro was published on this date and is available from this date to its shareholders, to the market in general and to creditors on the website of the judicial reorganization, and on the website of the Court of the judicial District of Rio de Janeiro. As of this date, the Company’s creditors will have (i) 10 business days to challenge the Creditors List before the Judicial Reorganization Court; and (ii) 30 business days to file objections to the judicial reorganization plan.
http://ir.oi.com.br/oi2012/web/conteudo_pt.asp?idioma=1&tipo=43100&conta=44&id=245222
Creditors Settlement Program
On June 23, 2017, the Company informs its shareholders and the market in general that, as authorized by the Judicial Reorganization court, it would be initiated on June 26, 2017, the creditors settlement program for the creditors of the Oi Companies included in the Creditors List presented by the Brazilian Judicial Administrator..
The Creditors Settlement Program sets out pre-payment by the Oi Group of 90% of the credit amount for Oi Creditors whose credit is less than or equal to R$ 50,000.00, upon acceptance by the Oi Creditor to the agreement and certain terms and conditions set out in the Creditors Settlement Program. The remaining 10% of such credit will be received after the confirmation of the reorganization plan (the "Plan"). Oi Creditors whose credit is more than R$50,000.00 shall also be entitled to agree to the Creditors Settlement Program, in which case they shall receive a R$50,000.00 pre-payment, upon acceptance by the Oi Creditor to the agreement and to certain terms and conditions set out in the Creditors Settlement Program and the exceeding credit amount will be paid as set out in the Plan. The Creditors Settlement Program proposed by the Oi Group will benefit the participating Oi Creditors given that it enables the pre-payment of part of the amount which is object of the program.
http://ir.oi.com.br/oi2012/web/conteudo_pt.asp?idioma=1&tipo=43100&conta=44&id=247412
24
Additional Information
|
|
Decision of the Dutch Court of Appeals
On July 7, 2017, the Company informs its shareholders and the market in general that on this date, the Dutch Supreme Court, in Amsterdam, The Netherlands, rejected the appeals filed by each of Oi’s financial vehicles in the Netherlands, Oi Brasil Holdings Coöperatief UA - In Judicial Reorganization ("Oi Brasil Holdings") and Portugal Telecom International Finance B.V. - In Judicial Reorganization ("PTIF"), against the decisions that had ordered the conversion of their respective suspension of payments proceedings into Dutch bankruptcy proceedings, maintaining the decision of Dutch Court of Appeals that such suspension of payments proceedings are converted into Dutch bankruptcy proceedings.
http://ir.oi.com.br/oi2012/web/conteudo_pt.asp?idioma=1&tipo=43100&conta=44&id=247800
Updates concerning the Judicial Reorganization Plan
On July 19, 2017, the Company informs its shareholders and the market in general that, at a meeting held at this date, resolved upon a capitalization proposal from a working group established during 2016 in order to facilitate the judicial reorganization of the Oi Companies.
Seeking to improve the financial condition of Oi’s balance sheet and the approval of the Judicial Reorganization Plan, the Board of Directors authorized the Board of Executive Officers to discuss with creditors, potential investors and other stakeholders possible changes to the Judicial Reorganization Plan, so that it contemplates increases in the Company’s share capital totaling R$8 billion, which have yet to be detailed and are still subject to approval by the relevant corporate bodies. The intention is that the funds raised will be allocated to the expansion of Oi’s investments, focusing mainly on new broadband projects and mobile network coverage, in order to initiate a new cycle of investment and expansion for Oi linked to the Judicial Reorganization Plan, generating an expected return for shareholders and creditors of the Company
http://ri.oi.com.br/oi2012/web/conteudo_en.asp?idioma=1&tipo=43100&conta=44&id=248006
25
Additional Information
|
|
CVM INSTRUCTION 358, ART. 12:
Direct or indirect controlling shareholders and shareholders who elect members of the Board of Directors or the Fiscal Council, and any other individual or legal entity, or group of persons, acting as a group or representing the same interests, that attains a direct or indirect interest representing five percent (5%) or more of a type or class of shares of the capital of a publicly-held company, must notify the Securities Commission (CVM) and the Company of the fact, in accordance with the above article.
Oi recommends that its shareholders comply with the terms of article 12 of CVM Instruction 358, but it takes no responsibility for the disclosure or otherwise of acquisitions or disposals by third parties of interests corresponding to 5% or more of any type or class of its share, or of rights over those shares or other securities that it has issued.
|
Capital
|
Treasury
|
Free-Float
1
|
Common
|
668,033,661
|
148,282,000
|
519,748,556
|
Preferred
|
157,727,241
|
1,811,755
|
155,915,263
|
Total
|
825,760,902
|
150,093,755
|
675,663,819
|
Shareholder’s position as of June 30, 2017.
(1) The outstanding shares do not consider treasury shares and the shares held by members of the Board of Directors and the Executive Board.
26
Disclaimer
|
|
Rio de Janeiro - August 9, 2017
. This report includes consolidated financial and operating data for Oi S.A. – Under Judicial Reorganization (“Oi S.A.” or “Oi” or “Company”) and its direct and indirect subsidiaries as of June 30, 2017. In compliance with CVM instructions, the data are presented in accordance with International Financial Reporting Standards (IFRS).
Due to the seasonality of the telecom sector in its quarterly results, the Company will focus on comparing its financial results with the same period of the previous year.
This report contains projections and/or estimates of future events. The projections contained herein were compiled with due care, taking into account the current situation, based on work in progress and the corresponding estimates. The use of terms such as “projects”, “estimates”, “anticipates”, “expects”, “plans”, “hopes” and so on, is intended to indicate possible trends and forward-looking statements which, clearly, involve uncertainty and risk, so that future results that may differ from current expectations. These statements are based on various assumptions and factors, including general economic, market, industry, and operational factors. Any changes to these assumptions or factors may lead to practical results that differ from current expectations. Excessive reliance should not be placed on these statements.
Forward-looking statements relate only to the date on which they are made, and the Company is not obliged to update them as new information or future developments arise. Oi takes no responsibility for transactions carried out or investment decisions taken on the basis of these projections or estimates. The financial information contained herein is
unaudited and may therefore differ from the final results.
It is worth mentioning that the assets of Telemar Participações S.A. (“TmarPart” former parent company of the Company) included the goodwill arising on the acquisition (“goodwill”), on January 8, 2009, of Brasil Telecom S.A. (“BrT”, current Oi). Upon the corporate restructuring of 2012, the CVM allowed, through its OFFICIAL LETTER/CVM/SEP/GEA-5/No. 119/2013, that this goodwill was kept only in TmarPart’s consolidated reporting.
On September 1, 2015, there was a downstream merger of TmarPart with and into the C, which did not include the goodwill in the merged net assets. Similarly, the Company decided to make a technical inquiry to the CVM about the adopted accounting policy. On July 29, 2016 the CVM, through its Official Letter No. 149/2016-CVM/SEP/GEA-5, expressed its understanding that the goodwill should be kept in the net assets to merged with and into the Company, using the valuation basis of the net assets acquired as a result of the business combination between independent parties made at the time of the acquisition of BrT.
As a result, the Company restated the corresponding amounts for the period ended June 30, 2016, as prescribed by Brazilian accounting pronouncement CPC 23 – Accounting Policies, Changes in Accounting Estimates and Errors to retrospectively restate the corresponding amounts for the period ended June 30, 2016 taking into account the effects of goodwill on TmarPart’s net assets, effective beginning September 1, 2015, date of approval of TmarPart’s merger with and into Oi. The accounting treatment of goodwill was a material fact disclosed by the Company on August 1, 2016. It is worth noting that on August 1, 2017 the CVM reported that, because of the withdrawal of the appeal filed by the Company and because of the recognition of goodwill in Company books, it would shelve the proceedings filed on the matter.
For more details on this subject, please refer to the Financial Statements for the quarter ended June 30, 2017 which can be accessed through CVM’s website (
www.cvm.gov.br
) and Oi’s Investor Relations website (
www.oi.com.br/ir
).
27
Disclaimer
|
|
Oi – Investor Relations
|
|
|
|
Marcelo Ferreira
|
+55 (21) 3131-1314
|
marcelo.asferreira@oi.net.br
|
|
Bruno Nader
|
+55 (21) 3131-1629
|
bruno.nader@oi.net.br
|
|
28
SIGNATURES
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Date: August 9, 2017
OI S.A. - In Judicial Reorganization
By:
/s/ Ricardo Malavazi Martins
Name: Ricardo Malavazi Martins
Title: Chief Financial Officer and Investor Relations Officer
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