State of Louisiana Saves Millions by Modernizing IT With Splunk
August 08 2017 - 8:00AM
Business Wire
Splunk Enterprise Helps Cut $70 Million in
Costs, Improve Citizen Experience
Splunk Inc. (NASDAQ: SPLK), provider of the leading software
platform for real-time Operational Intelligence, today announced
that the State of Louisiana accelerated its IT consolidation and
modernization efforts across 20 executive branch agencies and 850
staffers into a modern, shared services model. With Splunk®
Enterprise, the newly-unified IT operation is improving
efficiencies, cutting costs and enhancing service delivery for its
core customers—state agencies and taxpayers.
Like many state governments, Louisiana was historically
challenged to manage data effectively across dozens of state
agencies, while handling invoicing to each agency in a fair and
transparent way without any black-box billing. The Bayou State
selected Splunk to help modernize and consolidate its IT systems,
implementing a shared services model to streamline processes, save
time for citizens and IT staff and enable fine-grained usage-based
agency billing. Now, Louisiana uses Splunk across the state to view
all IT services through a single-pane-of-glass. Since deploying
Splunk Enterprise, the state reports that it has:
- Realized $70 million in savings through
IT modernization and legacy consolidation;
- Elevated citizen experiences with
streamlined IT and centralized data management; and
- Increased business process efficiencies
and cost savings by enabling a shared services model.
“It is rare to find a single product that has meaningful impact
across our entire state government, but that’s exactly what Splunk
does. Splunk is extremely efficient and helps us make the best use
of taxpayer dollars,” said Derek Williams, director of data center
operations, State of Louisiana. “Not only does Splunk save us money
by freeing us from doing things manually with multiple systems, but
it also enables transparency. Splunk gives the ability to show
people exactly how things are being used and why.”
Since deploying Splunk Enterprise in 2015, Louisiana has also
gained granular insights into business processes to improve
services. In one case, Williams’ team discovered with Splunk that
online Medicare and Medicaid enrollment was astronomically high. A
deeper inspection revealed that citizens were enrolling as a way to
see if they were eligible rather than first determining if they
were eligible before enrolling. Louisiana has also implemented
dashboards that enable constituents to monitor how state agencies'
servers and applications are running in real time, providing much
more transparency from the governor's office down. The State also
plans to expand its cloud presence with Splunk in the coming
months.
“Splunk works with more than 40 states across the United States,
who are all faced with shrinking budgets and rising citizen
expectations. Louisiana is a compelling example of how state and
local governments can use Splunk to do more with less,” said Kevin
Davis, vice president of public sector, Splunk. “We are pleased
that the shared services model enables Louisiana to focus more
resources on serving their citizens and less time on IT
maintenance, as we help them achieve success in delivery of
important government services.”
To learn more about how Splunk can help with IT and security
modernization efforts across the public sector, visit the Splunk
website.
About Splunk Inc.
Splunk Inc. (NASDAQ: SPLK) is the market leader in analyzing
machine data to deliver Operational Intelligence for security, IT
and the business. Splunk® software provides the enterprise machine
data fabric that drives digital transformation. More than 13,000
customers in over 110 countries use Splunk solutions in the cloud
and on-premises. Join millions of passionate users by trying Splunk
software for free: http://www.splunk.com/free-trials.
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Data, Splunk Cloud, Splunk Light and SPL are trademarks and
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countries. All other brand names, product names, or trademarks
belong to their respective owners. © 2017 Splunk Inc. All rights
reserved.
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