NEW YORK, June 28, 2017 /PRNewswire/ -- Genpact (NYSE:
G), a global professional services firm focused on delivering
digital transformation, today unveiled Genpact Cora – an artificial
intelligence (AI)-based platform that accelerates digital
transformation for enterprises. Genpact Cora is a modular,
interconnected mesh of flexible digital technologies that hones in
on specific operational business challenges and tackles them from
beginning to end, helping large global companies reframe and solve
their most pressing real world business issues.
"In an environment being disrupted by new technologies and
increasing competition, clients want to buy business outcomes, not
just tools and products," said Peter
Bendor-Samuel, founder and chief executive officer, Everest
Group, a leading analyst firm. "Genpact Cora is timely for an
industry seeking digital transformation."
As part of its ongoing strategy to drive digital-led innovation
and digitally-enabled intelligent operations for clients around the
world, Genpact has created Genpact Cora to provide the fastest path
to driving meaningful transformation at scale. Genpact believes it
is the first in the industry to fully integrate automation,
analytics, and AI engines – in a single, unified platform, embedded
with and drawing insights from Genpact's deep domain expertise that
comes from running thousands of intelligent operations and
processes for hundreds of Fortune 500 companies across numerous
industries. Genpact Cora drives digital transformation in a planned
and managed fashion, without sacrificing the governance security
and investment protection that mature and established businesses
need.
"Achieving enterprise impact from digital transformation is
challenging with so many disparate, disconnected technologies in
the market," said NV 'Tiger' Tyagarajan, president and chief
executive officer, Genpact. "Genpact Cora brings leading
digital solutions together in one unified platform, combined with
the process and deep domain expertise that comes from decades of
experience running intelligent operations. The combined benefit
creates connected intelligence for our clients at a previously
unattainable level of agility and speed to predictive insight, that
then drives outcomes."
Genpact Cora has a mature application program interface (API)
design and open architecture that includes Genpact's own
intellectual property as well as leveraging best-in-class
providers, integrating advanced technologies across three key
areas:
- Digital Core: cloud, software-as-a-service, blockchain,
mobility and ambient computing, robotic process automation, and
dynamic workflow;
- Data Analytics: advanced visualization, data
engineering, big data, and Internet of Things (IoT);
- Artificial Intelligence: conversational AI,
computational linguistics, computer vision, machine learning and
data science AI.
The Genpact Cora platform is the foundation for Genpact products
and consulting services already in the market, with more than 1
million users processing over 1.1 billion transactions annually,
providing unparalleled practical predictive insights and learnings
on how to make transformation real and sustainable. It brings
together Genpact's original process and industry domain depth with
new digital capabilities through its recent acquisitions of Rage
Frameworks, PNMsoft, and others.
The platform already delivers speed to value in the market today
in many industries, including:
- Deciphering data from equipment: A leading large
equipment manufacturer leverages industrial IoT, machine
learning, and advanced analytics from Genpact Cora to efficiently
and intelligently process data, resulting in safer materials, less
downtime, higher revenues, and lower maintenance costs.
- Reframing drug safety: A top pharmaceutical company is
testing Genpact's Pharmacovigilance Artificial Intelligence (PVAI)
product to redefine drug safety. PVAI uses Genpact Cora's AI,
analytics, predictive modeling, and other technologies to
automatically collect and analyze data from numerous sources on
drugs' adverse effects, including quickly translating unstructured
data into meaningful, actionable insights. PVAI transforms drug
safety operations from simply tracking issues to predicting and
solving potential problems, with less human error, higher drug
quality, better patient outcomes, and 100 percent regulatory
compliance.
- Making customer service seamless: Genpact Cora's AI and
analytics powers Genpact's LiveWealth product and allows a Fortune
500 financial services institution to speed customer response time,
eliminate billing and asset reporting errors for institutional and
high-net-worth individuals, and help shorten client cycle time from
45 days to on-demand. Customers now have a holistic view of their
portfolio, and the company also cut costs 75 percent while
facilitating effective regulatory compliance.
- Driving faster, value-added financial reporting:
Inefficient manual financial reporting processes took many
employees at a global consumer packaged goods company weeks to
interpret both structured and unstructured data from various
internal and external systems. Genpact's AI Reporting product using
Genpact Cora's robotic process automation now generates these
reports in a few days, automating 70 percent of data collection. In
addition, the AI learns over time, allowing the company to have
much faster, more accurate, and more frequent projections that
drive better informed business decisions.
- Increasing new product speed to market: A global
insurance provider uses Genpact Cora's dynamic workflow to
streamline new product rollouts by quickly capturing data on
high-value customers, increasing processing speed and flexibility,
and driving analytics real time for decision making – thereby
increasing speed to market and driving revenue growth.
"Genpact Cora allows our clients to deploy leading digital
technologies using a modular and scalable platform built on an open
architecture that drives flexibility, agility, and long-term
investment protection," said Sanjay
Srivastava, senior vice president and chief digital officer,
Genpact. "And Genpact Cora reduces risks around errant robots
and misapplied AI spinning out of control, through an integrated
command and control hub that delivers the much-needed governance
that business processes require."
For more information on Genpact Cora please visit
http://www.genpact.com/what-we-do/digital/genpact-cora?prrl-wbst-pltfrm-xxxx-gen-gen-062017.
About Genpact
Genpact (NYSE: G) is a global
professional services firm focused on delivering digital
transformation for our clients, putting digital and data to work to
create competitive advantage. We do this by integrating lean
principles, design thinking, analytics and digital technologies
with our domain and industry expertise to deliver disruptive
business outcomes – an approach we call Lean DigitalSM.
We deliver value to our clients in two ways – through digital-led,
domain-enabled solutions that drive innovation, and through
intelligent operations enabled by digital that design, transform
and run clients' operations. Our approach is continually refined in
one of the world's largest digital process sandboxes, where we test
and improve thousands of processes. For two decades, first as a
General Electric division and since 2005 as an independent company,
we have been passionately serving our clients. We generate impact
for clients from the Fortune Global 500 and beyond, and employ over
77,000 people in more than 20 countries, with key offices in
New York City, Palo Alto,
London, and Delhi. For additional information, visit
www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube,
and Facebook.
For more information:
Danielle
D'Angelo
(Genpact Media
Relations)
danielle.dangelo@genpact.com
+1
914-336-7951
|
Abby
Trexler
(for Genpact
U.S.)
atrexler@peppercomm.com
+1
212-931-6179
|
Mark
Pinnes
(for Genpact
U.K.)
mpinnes@peppercomm.com
+44 20 7680
7121
|
Rudra
Bose
(for Genpact
India)
rudra.bose@bm.com
+91
9811626585
|
|
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SOURCE Genpact