SUNNYVALE, Calif., June 27, 2017 /PRNewswire/
-- ShoreTel® (NASDAQ: SHOR), a leading provider of
communication solutions that make interactions simple, today
announced it has expanded its ShoreTel Connect™ CLOUD unified
communications solution with the addition of Global Numbers
service.
Global Numbers allows multi-national organizations to create a
local presence in the countries they serve by establishing unique
Direct Inward Dial (DID) or International Toll-free Service (ITFS)
numbers in each country. Global inbound calls can be routed to
auto-attendants, IVRs or contact center queues and handled by teams
at a central location, such as corporate headquarters. The service
is available to Connect CLOUD customers in the U.S., Canada, U.K. and Australia.
"As ShoreTel continues to expand globally, our base of
multi-national customers has rapidly grown and created an increased
need for global cloud services," said Don
Joos, president and CEO of ShoreTel. "Global Numbers allows
businesses to be where their customers are and create a better
customer experience, without having to increase headcount or add
equipment."
ShoreTel's Global Numbers footprint covers countries where there
has been strong demand. The service offers simple pricing with flat
monthly rates for local DIDs and affordable per minute charges for
inbound toll-free service.
About ShoreTel, Inc.
ShoreTel (NASDAQ: SHOR) provides
businesses worldwide with communication solutions that make
interactions simple. From business phone systems, unified
communications and contact center solutions to a fully hosted voice
and SMS development platform, ShoreTel delivers unmatched
flexibility and ease for companies looking to increase productivity
and drive innovation. ShoreTel offers solutions in the cloud,
onsite or a hybrid of both, giving customers the freedom to choose
the best fit for their business needs now and in the future.
Headquartered in Sunnyvale,
Calif., ShoreTel has offices and partners worldwide. For
more information, visit shoretel.com.
ShoreTel, ShoreTel Connect and the ShoreTel logo are
trademarks or registered trademarks of ShoreTel, Inc. in
the United States and/or other
countries. All rights reserved.
Press contact:
Angela
Allison for ShoreTel
shoretel@teamlewis.com
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SOURCE ShoreTel