ARMONK, N.Y., June 27, 2017 /PRNewswire/ -- IBM (NYSE: IBM)
today announced that American Airlines (NASDAQ: AAL) will use IBM
Cloud as the foundation for a massive cloud transformation designed
to make internal processes more efficient, faster, easier and
adaptable to better handle site traffic during high volume
periods.
Building on the strategic cloud partnership signed with IBM in
2016, American Airlines will migrate to the IBM Cloud a portion of
its critical applications, including aa.com, its customer-facing
mobile app and its global network of check-in kiosks. In addition,
other workloads and tools, such as the company's Cargo customer
website, will also be moved to the IBM Cloud.
"In selecting the right cloud partner for American, we wanted to
ensure the provider would be a champion of Cloud Foundry and
open-source technologies so we don't get locked down by proprietary
solutions" said Daniel Henry,
American's Vice President Customer Technology and Enterprise
Architecture. "We also wanted a partner that would offer us the
agility to innovate at the organizational and process levels and
have deep industry expertise with security at its core. We feel
confident that IBM is the right long-term partner to not only
provide the public cloud platform, but also enable our delivery
transformation."
As part of the solution, American and IBM will work together to
move critical applications to the IBM Cloud. In parallel, the two
companies have teamed to rewrite these applications to the IBM
Cloud Platform as a Service (PaaS), and establish a cloud-native
architecture. As part of this process, American will work with IBM
Global Services to leverage IBM's Garage Methodology of creating
innovative applications quickly through a micro-services
architecture, design thinking, agile methodology, DevOps, and lean
development.
IBM Cloud will help enable developers to quickly build and
change application functionalities for the airline's customers.
These customer-facing systems will be on the IBM Public Cloud,
while American maintains backend connectivity to other on-premise
legacy and third-party systems, for true Hybrid Cloud
functionality.
"American Airlines is embracing IBM Cloud as a true business
enabler to lead the way in innovative customer experiences," said
David Kenny, Senior Vice President,
IBM Watson and Cloud Platform. "It is the foundation of American's
digital transformation and enables the airline to take its delivery
speed to the next level with increased scalability, performance and
agility to transform business processes and customer experiences at
the same time."
About American Airlines:
American Airlines and
American Eagle offer an average of nearly 6,700 flights per day to
nearly 350 destinations in more than 50 countries. American has
hubs in Charlotte, Chicago, Dallas/Fort
Worth, Los Angeles,
Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member
of the oneworld® alliance, whose members
serve more than 1,000 destinations with about 14,250 daily flights
to over 150 countries. Shares of American Airlines Group Inc. trade
on Nasdaq under the ticker symbol AAL. In 2015, its stock joined
the S&P 500 index. Connect with American on Twitter
@AmericanAir and at Facebook.com/AmericanAirlines.
About IBM Cloud:
For more information, visit:
www.ibm.com/cloud-computing.
Contact:
Priya Ramesh
IBM Media Relations
1 (703) 674-9981
pramesh@us.ibm.com
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SOURCE IBM