Alarm.com Enhances Growth & Productivity Services for Service Providers
June 15 2017 - 4:10PM
Alarm.com (Nasdaq:ALRM), the leading platform for the intelligently
connected property, announced new enhancements to its
industry-leading suite of Growth & Productivity Services (GPS).
The GPS platform includes award-winning resources designed to
support the end-to-end business needs of Alarm.com’s service
provider partners, including sales, marketing, installation,
troubleshooting, ongoing customer engagement, training, and
business health tools.
The latest enhancements include new features for MobileTech,
Alarm.com’s installation and support app for technicians. Additions
include new set-up and device enrollment features, and a remote
diagnostics toolkit to identify and proactively address trouble
conditions during installation, minimizing costly follow-up truck
rolls.
“As the market for smart home and business security continues to
change and grow, GPS helps Alarm.com’s service provider partners
navigate their businesses to the next level,” said Nate Natale,
Alarm.com’s Senior Vice President of North American Sales and
Platform Strategy. “Alarm.com pioneered and continues to
expand the GPS platform with innovative, best-in-class resources
and tools that are engineered for our partners’ success.”
Alarm.com’s full suite of Growth & Productivity Services
includes:
- Sales Accelerators: service providers can
engage more prospects, drive sales and differentiate their business
in an increasingly competitive market with Alarm.com’s
comprehensive suite of sales and marketing resources.
Co-branded websites and sales demo apps for residential and
commercial solutions showcase the latest smart security technology,
while marketing development funds and lead generation tools help
accelerate sales.
- Truck Roll Avoiders: Alarm.com’s set-up and
troubleshooting resources help equip and prepare service providers
to deliver efficient, high-quality installations every time. Truck
Roll Avoiders include the MobileTech installer app, the Alarm.com
Certified Technician Program, and Alarm.com’s industry-leading
C.O.R.E. technical support.
- Lifetime Value Builders: service providers can
build RMR and maximize account value with sophisticated lifecycle
marketing delivered at scale. Alarm.com’s award-winning Customer
Connections platform delivers targeted, co-branded messages that
increase user engagement, create upsell opportunities and generate
referrals.
- Business Optimizers: specific, actionable
insights help service providers reduce attrition and increase
operational efficiency. Business Health Reports, MobileExec and
WebExec provide partners easy access to Business Intelligence based
on big data analytics, including scoring on proprietary Best
Practices developed by Alarm.com.
GPS adapts to support the specific business needs of any service
provider partner, and can be used as individual tools or as a
comprehensive platform.
The latest enhancements to GPS include:
- All-new Remote Toolkit minimizes truck rolls.
Accessible online or through the MobileTech app, Remote Toolkit
allows service providers to diagnose and resolve customer issues
faster with remote System Checks, a fast Command Catalog and quick
access to a Knowledge Base of best practices.
- MobileTech barcode scanner speeds
installations. Service providers can quickly and easily
scan module serial numbers and MAC addresses for faster and more
accurate installations.
- Alarm.com Academy expands training options.
Alarm.com’s online training portal allows service providers to
register for local training events, take online courses, and take
advantage of Alarm.com’s in-depth Certified Technician
program.
GPS will be showcased alongside other award-winning Alarm.com
products and services at the 2017 Electronic Security Expo (ESX) on
June 13-16 in Nashville, TN.
About Alarm.com
Alarm.com is the leading platform for the intelligently
connected property. Millions of people use Alarm.com's technology
to monitor and control their property from anywhere. Centered on
security and remote monitoring, our platform addresses a wide range
of market needs and enables application-based control for a growing
variety of Internet of Things (IoT) devices. Our security, video
monitoring, intelligent automation and energy management solutions
are available through our network of thousands of professional
service providers in North America and around the globe.
Alarm.com's common stock is traded on Nasdaq under the ticker
symbol ALRM. For more information, please visit www.alarm.com.
CONTACT:
Matthew Zartman
Alarm.com
mzartman@alarm.com
Alarm com (NASDAQ:ALRM)
Historical Stock Chart
From Mar 2024 to Apr 2024
Alarm com (NASDAQ:ALRM)
Historical Stock Chart
From Apr 2023 to Apr 2024