ROSWELL, Ga., June 7, 2017 /PRNewswire/ -- When people are
admitted to a hospital the first thing they ask is, "When can I go
home?" The challenge for a hospital is to try to make the patient
experience as comfortable and home-like as possible. Kleenex, Scott
and Cottonelle brands can help. By creating a home-like experience
in hospitals, these trusted brands can increase overall patient
satisfaction at a fraction of the costs of other investments.
That's the impetus behind the Make a Healing Home program from
Kimberly-Clark Professional, a new initiative that helps hospitals
enhance the patient experience by providing a sense of safety,
security and comfort.
"Studies have shown that hospitals that focus on the patient
experience have shorter average lengths of stay and a decreased
need for follow-up care," said Karel van
der Mandele, senior director, Health and Wellness,
Kimberly-Clark Professional, North
America. "Creating a more home-like environment through
familiar products that patients know and trust can help. When
patients are more comfortable and happy, it can improve the healing
process and lead to higher patient satisfaction ratings and,
potentially, better HCAHPS scores."
The new program offers well-known brands and hand hygiene,
tissue and towel solutions that can make the hospital environment
feel more like home and focuses on four key areas:
- The patient experience – According to one study, 70
percent of patients said that the little things, such as having
familiar brands from home in their rooms, like Kleenex and Scott
brand products, mean so much during a hospital stay.
- Staff enablement – Make a Healing Home is aimed at
inspiring environmental services professionals to work together to
enhance their role as empathetic caregivers. It joins the Heart of
Healthcare program, which was developed with the Association for
the Healthcare Environment (AHE) to provide training and
recognition for EVS professionals.
- Operational efficiency – Reliable, high-quality products
help promote hand hygiene and enhance efficiencies, giving EVS
professionals more time to care for patients.
- Contamination control – Make a Healing Home provides
solutions that encourage good hand hygiene practices and effective
surface disinfection to help break the chain of
healthcare-associated infection (HAIs) transmission throughout a
hospital.
Highly trained specialists
Make a Healing Home provides a team of specialists trained in
the science of hygiene who work directly with hospitals to provide
evidence-based recommendations that can help create more home-like
healing. These healthcare specialists conduct on-site assessments
that include:
- Interviews to measure engagement levels and compare results
with similar facilities
- Observational research and customized reports to help implement
best practices in hand hygiene and surface disinfection
- Tools to measure patient and employee satisfaction
- Data and analytics on the quality of care and the patient
experience, patient satisfaction with employee and hospital
performance, and the hospital visitor experience
For more information about the Make a Healing Home, visit
KCProfessional.com/HealingHome16.
About Kimberly-Clark Professional
Kimberly-Clark
Professional partners with businesses to create Exceptional
Workplaces, helping to make them healthier, safer and more
productive. Key brands in this segment include: Kleenex, Scott,
WypAll, Kimtech and Jackson Safety. To see how Kimberly-Clark
Professional is helping people around the world to work better,
please visit www.kcprofessional.com.
About Kimberly-Clark
Kimberly-Clark (NYSE: KMB) and
its well-known global brands are an indispensable part of life for
people in more than 175 countries. Every day, nearly a quarter of
the world's population trust Kimberly-Clark's brands and the
solutions they provide to enhance their health, hygiene and
well-being. With brands such as Kleenex, Scott, Huggies, Pull-Ups,
Kotex and Depend, Kimberly-Clark holds No. 1 or No. 2 share
positions in 80 countries. To keep up with the latest news and to
learn more about the Company's 145-year history of innovation,
visit www.kimberly-clark.com or follow us on Facebook or
Twitter.
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SOURCE Kimberly-Clark Professional