NEW YORK and HAMPTON, Va., May 26,
2017 /PRNewswire/ -- Faneuil, Inc., a wholly owned
subsidiary of ALJ Regional Holdings, Inc. (Nasdaq: ALJJ), today
announced the closing of the acquisition of the BPO and contact
center operations from Vertex Business Services LLC.
About Faneuil, Inc.
For more than 23 years, Faneuil (www.faneuil.com) has
successfully designed, implemented and operated contact centers on
behalf of highly regulated government and commercial clients.
Headquartered in Hampton,
Virginia, Faneuil provides outsourced customer care and
other business processing solutions for an extensive client
portfolio nationwide, managing more than 600 million customer
interactions each year. Services are provided to customers through
multiple channels, including inbound and outbound calling,
chat messaging, email, fax, mail correspondence, and face-to-face
communications. Utilizing advanced applications and a team of more
than 4,500 service professionals, Faneuil delivers broad support to
several diverse industries, including
utilities, transportation, health and human services,
government services and commercial services.
About ALJ Regional Holdings, Inc.
ALJ Regional Holdings, Inc. is the parent company of Faneuil,
Inc., a leading provider of outsourcing and co-sourced services to
both commercial and government entities in the healthcare, utility,
toll and transportation industries; Floors-N-More, LLC, dba Carpets
N' More, one of the largest floor covering retailers in
Las Vegas and a provider of
multiple finishing products for commercial, retail and home builder
markets including all types of flooring, countertops, cabinets,
window coverings and garage/closet organizers, with five retail
locations; and Phoenix Color Corp., a leading manufacturer of book
components, educational materials and related products producing
value-added components, heavily illustrated books and specialty
commercial products using a broad spectrum of materials and
decorative technologies.
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SOURCE ALJ Regional Holdings, Inc.