CRD.B Crawford and Company

Item 5.02. Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers

On April 11, 2017, Crawford & Company (the “Company”) filed a Current Report on Form 8-K reporting that, on April 11, 2017, Ian V. Muress, who was the Company’s Executive Vice President and Chief Executive Officer – International Operations, resigned his employment. Pursuant to Mr. Muress’ resignation, Crawford & Company EMEA/AP Management Limited, the Company’s subsidiary, and Mr. Muress entered into a Settlement Agreement and Further Waiver of Claims, effective May 4, 2017 (the “Settlement Agreement”) and, in connection with the Settlement Agreement, the Company and Mr. Muress entered into a Stock Purchase and Sale Agreement (the “Stock Repurchase Agreement”).

The Settlement Agreement terminates all obligations of the Group Company (as defined therein) to Mr. Muress under that certain Contract of Employment for EMEA AP Executive Management, dated April 2014 and effective May 4, 2017, by and between Crawford & Company EMEA/AP Management Limited and Mr. Muress, except as specifically set forth in the Settlement Agreement. The Settlement Agreement provides (i) that Mr. Muress’ employment will continue to the Termination Date or Early Release (each as defined in the Settlement Agreement), during such time Mr. Muress will continue to receive his basic salary and contractual benefits, and (ii) for the payment of certain separation benefits to Mr. Muress, including: Payment in Lieu in the amount of £120,830 and £17,911, a Severance Payment of £95,000 and a Termination Payment of £30,000 (each as defined in the Settlement Agreement). The Settlement Agreement also contains certain customary covenants regarding mutual confidentiality, non-disparagement and waiver and release of claims provisions. Additionally, Mr. Muress will enter into a second Waiver of Claims in respect of any claims arising from his ongoing employment between May 7, 2017 and December 31, 2017 or the date of Early Release (whichever is sooner). The preceding summary of the Settlement Agreement is qualified in its entirety by reference to the full text of such agreement, a copy of which is attached as Exhibit 10.1 hereto and incorporated herein by reference.

The Stock Repurchase Agreement is made pursuant to the Company’s board-authorized share repurchase program. The Company will repurchase 131,320 shares of the Company’s Class A Common Stock, par value $1.00 per share, from Mr. Muress at a price per share equal to the average closing price per share of Class A Common Stock on the New York Stock Exchange during the period from April 26, 2017 through and including May 9, 2017.