Some customers may experience lower than normal water pressure for the next few days

Missouri American Water is asking customers in an area of South St. Louis County, Mo., to conserve water over the coming days.

Flooding along the Meramec River may force Missouri American Water to shut down its South Plant, which takes in water from the Meramec for distribution in South St. Louis, as of Wednesday, May 3. Given current river level forecasts, South Plant may have to remain offline until Saturday, May 6.

In addition, some South St. Louis County customers may experience lower than normal water pressures for the next few days. The quality of drinking water is still good – meeting or surpassing all state and federal regulations.

Missouri American Water is asking customers in the below affected area to conserve water through at least Saturday. The affected area includes the following South St. Louis County cities, generally south of interstate 44, which are served by our South County Water Treatment Plant:

            Fenton                                 Mehlville Oakland Lemay Marlborough Webster Groves Crestwood Shrewsbury Grantwood Village MacKenzie Affton Sunset Hills Wilbur Park Sappington Green Park Lakeshire Valley Park Portions of unincorporated STL County

Customers in the affected area are receiving automated calls and we will update our website and social media sites over the next few days.

Water conservation tips include:

  • Check your home for faucet and toilet leaks and repair them
  • Make sure that your dishwasher is full before running it
  • When doing laundry, match the water level to the size of the laundry load
  • Consider taking shorter showers.

Water for drinking and cooking is a small part of most household water usage.

Missouri American Water is asking customers in these areas to conserve water because river crest projections are near record-setting levels and may cause floodwaters to rise above our South Water Treatment Plant’s river intake pumps. These pumps transfer water from the Meramec River to the water treatment plant.

Missouri American Water teams have made several preparations to reduce the potential impact if the floodwaters rise above the South plant pumps – including moving water from other St. Louis County plants to this area and keeping water storage tanks full. The company also is working with local municipalities and other water customers to keep them abreast of the situation and to do whatever is possible to ensure continued water service.

We will update our website and contact customers by phone when this request for conservation ends.

Missouri American Water

Missouri American Water, a subsidiary of American Water (NYSE: AWK), is the largest investor-owned water utility in the state, providing high-quality and reliable water and/or wastewater services to approximately 1.5 million people.

With a history dating back to 1886, American Water is the largest and most geographically diverse U.S. publicly-traded water and wastewater utility company. The company employs more than 6,700 dedicated professionals who provide regulated and market-based drinking water, wastewater and other related services to an estimated 15 million people in 47 states and Ontario, Canada. More information can be found by visiting www.amwater.com.

Missouri American WaterBrian Russell, 314-996-2239M: 314-825-3578Brian.Russell@amwater.com

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