Pace Water System Improves Management of its Water Infrastructure With Mueller Systems’ AMI Network
April 27 2017 - 5:45PM
Pace Water System, Inc. is operating more efficiently and improving
customer service with the Mi.Net® system, Mueller Systems’ advanced
metering infrastructure (AMI) network. The utility has begun
installing the system and will continue to deploy it across its
entire service area.
Pace Water System evaluated multiple AMI technologies and
selected the Mi.Net system due to its reliability, user-friendly
software interface and system support capabilities offered through
Mueller Systems’ Network Operations Center. The utility serves one
of the fastest-growing regions in northwest Florida, supplying
water to more than 53,000 residents.
“Mueller Systems’ AMI system and remote disconnect meters are
proving to be tremendous assets in helping us manage our water
system more efficiently and better serve our customers,” said Damon
Boutwell, PE, general manager of Pace Water System. “We’re
able to automate routine tasks, such as meter reading, allowing our
staff to focus on more critical issues, including fixing
leaks.”
The Mi.Net system provides real-time data on system performance
and customer usage, giving the utility the tools it needs to better
manage staffing resources and enhance customer service by
identifying issues before they escalate.
Pace Water System is also installing more than 1,000 of Mueller
Systems’ 420 Remote Disconnect Meters (RDMs), which enable the
utility to manage water service remotely rather than at the point
of service. The two-way Mi.Net AMI system connects meters,
leak detection sensors and control devices into an efficient
wireless network. With Mueller Systems’ advanced RDMs, Pace
Water System can reduce the number of utility truck rolls and
enhance customer service for the large population of seasonal
residents in the utility’s northwest Florida service
area.
“Pace Water System is committed to providing the highest level
of service to its customers, and we are proud to be their long-term
technology partner,” said Hassan Ali, vice president and general
manager of Mueller Systems. “Our goal is to help utilities
implement smart water solutions with confidence by giving them a
flexible technology platform, advanced measurement and control
devices, and the client support services they need to make
data-driven decisions for managing their water systems.”
About Mueller Systems
Mueller Systems, LLC is
a Mueller Technologies company and a subsidiary of Mueller Water
Products, Inc. (NYSE:MWA). Mueller Systems provides smart metering
solutions to optimize the delivery and use of water, such as the
Mi.Net® system. Mueller Systems offers a full line of residential,
fire line and commercial meters, AMR / AMI systems and related
products. For more information about Mueller Systems, visit
www.muellersystems.com.
About Mueller Water Products,
Inc.
Mueller Water Products, Inc. (NYSE:MWA) is a
leading manufacturer and marketer of products and services used in
the transmission, distribution and measurement of water in North
America. Our broad product and service portfolio includes
engineered valves, fire hydrants, metering products and systems,
leak detection and pipe condition assessment. We help
municipalities increase operational efficiencies, improve customer
service and prioritize capital spending, demonstrating why Mueller
Water Products is Where Intelligence Meets Infrastructure®. For
more information about Mueller Water Products, visit
www.muellerwaterproducts.com.
Investor Contact: Martie Edmunds Zakas
Sr. Vice President – Strategy, Corporate Development & Communications
770-206-4237
mzakas@muellerwp.com
Media Contact: John Pensec
Sr. Director - Corporate Communications & Public Affairs
770-206-4240
jpensec@muellerwp.com
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