Enhanced Cigna Health First Elite Medical Plan offers comprehensive
and personalized solutions to meet customer needs throughout their
life journeys
|
Mr. Austin Marsh (middle), CEO and Country Manager; Mr.
Ramsy Yeung (right), Chief Marketing Officer; and Ms. Cherie Chan
(left), Head of Marketing and Communications introduced the key
features of the new Cigna HealthFirst Elite Medical Plan at the
press event. |
HONG KONG, Apr 26, 2017 - (ACN Newswire) - Hong
Kong's overall health score has continued in a declining trend over
the past three years, dropping from 59.9 in 2015 to 58.6 in 2017,
the latest Cigna 360 Well-being Score Survey reveals. The survey
results show that Hong Kong people, regardless of their age, often
don't see themselves as "old" and are not financially prepared.
Only 12% of respondents think they are financially secure should
they be unable to work and only 17% perform well on current
financial situation.
In terms of medical expenses, Hong Kong people tend to rely on
their group medical insurance, however there is a big gap between
actual medical needs and the coverage provided by employers. As a
consequence, they often find themselves in a difficult situation
financially and also jeopardize their family well-being. The lack
of awareness of the implications of aging, deficiencies in coverage
from work and lack of adequate financial preparation are all
inter-related factors that could impact one's overall health and
well-being.
Conducted for the third year, the Cigna 360 Well-being Score Survey
examines the health and well-being of people annually across five
indices - physical, social, family, financial, and workplace health
and well-being - in 13 Asian and international markets.
"As people don't see themselves as old, they keep delaying their
preparation for the future, and many of them have fallen into the
'age trap'," said Mr. Austin Marsh, CEO and Country Manager, Cigna
Hong Kong, "The lack of financial preparation resulted in a drop in
financial well-being according to this year's survey. While medical
costs keep inflating, healthcare and medical expenses also climb
with age. It is crucial for people to get prepared for their old
age before falling into the age trap."
The survey also found a big gap between people's actual needs and
work health coverage they get. Less than half of respondents
receive the benefits they need from their current group medical
insurance coverage. More than half (54%) of the respondents have
had to pay medical expenses themselves or their families in the
past 12 months with middle-aged people in the 40s and 50s spent
most.
Among the five well-being indices, family, financial and workplace
well-being scores all declined this year with financial well-being
performing the lowest, scoring 50.2. Only physical and social
well-being improved over the last year. The majority of respondents
rated themselves as having performed poorly across all financial
well-being indicators. More than half of the respondents said they
were unable to meet their family's medical needs (53%) and those of
their parents' (57%).
The lack of money to take care of family needs in turn spurred
respondents to give up family time for work, and that is reflected
in the biggest year-on-year drop of the family well-being score.
Only 38% thought they spend enough time with their families, and
only 34% said they are able to take care of their children's
well-being and 28% of that of their parents'.
"The survey results indicate that if one is unprepared financially,
the well-being of other aspects of their lives will be adversely
affected and suffer. It is essential that people start planning
their finances as early as possible. A comprehensive medical
insurance plan can help safeguard people's overall well-being by
providing protection, support and care throughout their life
journeys," said Mr. Marsh.
"As an active health and well-being partner, Cigna is there for our
customers throughout their life journeys. This spirit of
partnership goes deeper than paying claims, and is often
life-changing - helping customers stay well, preventing sickness,
obtaining access to health care, recovering from illness or injury,
and returning to work," commented Mr. Marsh.
To better serve people's healthcare needs, Cigna has recently
revamped its flagship healthcare solution - Cigna HealthFirst Elite
Medical Plan1, which offers comprehensive worldwide coverage
without a lifetime coverage limit. The maximum annual limit is
HK$23,800,000 which includes a range of hospital and surgical
benefits. It covers outpatient expenses for up to 120 pre-admission
and post-hospitalization visits, the highest among similar
insurance plans available in Hong Kong2.
To give customers additional financial flexibility during difficult
times, the Cigna HealthFirst Elite Medical Plan provides a premium
waiver for up to six months upon diagnosis of cancer, which is a
new feature in the market2. It provides annual rehabilitation
benefit of HK$300,000 and full coverage of professional nursing
care, including private nurse fees during hospital confinement and
home nursing expenses after discharge from hospital.
"Cigna has designed the Cigna HealthFirst Elite Medical Plan to
take care of customers' entire 'health journey' should they fall
ill, ensuring customers get all-round care from maintaining good
health, diagnosis to recovery - from pre-admission clinic visits,
full coverage of various medical expenses and six months premium
waiver, to post-hospitalization, home nursing and healthcare
concierge service," said Mr. Marsh.
"The new features of the Cigna HealthFirst Elite Medical Plan
demonstrates Cigna's mission to help people improve their health,
well-being and sense of security. These features are also
highlighted in our latest brand campaign in Hong Kong, which
designed to showcase that Cigna can provide more value than just
helping pay medical bills through people's perception of what
health insurance can bring. We are dedicated to developing products
and services that provide customers with useful advice they need at
each stage of their lives," concluded Mr. Marsh.
Note:
1. The above mentioned benefits are subject to terms and
conditions. Please refer to the product brochure for more
details.
2. The comparison is made for the same category of medical products
among major insurance companies in Hong Kong in January 2017.
About Cigna 360 Well-being Score Survey
It was established in 2014 as an annual index that continues to
identify and monitor the factors, motivations, perceptions and
attitudes that impact an individual person's, as well as the
region's, health and well-being. The survey covers five key
well-being indices - physical, social, family, financial and
workplace health and well-being. It is an independent study
commissioned by Cigna and conducted by a research company in 13
countries and regions that covers the APAC and international
markets of Hong Kong, China, India, Indonesia, New Zealand,
Singapore, South Korea, Spain, Taiwan, Thailand, Turkey, UAE and
the UK.
About Cigna Corporation
Cigna Corporation (NYSE:CI) is a global health service company
dedicated to helping people improve their health, well-being and
sense of security. All products and services are provided
exclusively by or through operating subsidiaries of Cigna
Corporation, including Connecticut General Life Insurance Company,
Cigna Health and Life Insurance Company, Life Insurance Company of
North America and Cigna Life Insurance Company of New York. Such
products and services include an integrated suite of health
services, such as medical, dental, behavioural health, pharmacy,
vision, supplemental benefits, and other related products including
group life, accident and disability insurance. Cigna maintains
sales capability in over 30 countries and jurisdictions, and has
more than 94 million customer relationships throughout the
world.
About Cigna
Since its presence in Hong Kong in 1933, Cigna has been offering
insurance solutions at the right place and the right time,
providing advice to customers throughout the different stages of
their life journeys. Cigna delivers comprehensive health and
wellness solutions to employers, employees and individual
customers. Leveraging an extensive global healthcare network, Cigna
provides group medical benefits that are suitable for international
companies with a worldwide workforce, but also tailors
cost-effective plans for local small and medium-sized enterprises
that fit specific needs of the company and its employees. For
individual customers, Cigna offers a full suite of health insurance
products that caters for consumers' diverse needs.
For more details, please visit www.cigna.com.hk .
MEDIA CONTACTS:
Cigna Worldwide Life Insurance Co. Ltd. & Cigna Worldwide
General Insurance Co. Ltd.
Brenda Ngo
Email: brenda.ngo@cigna.com
Tel: (+852) 2539 9138
Strategic Financial Relations Limited
Courtney Ngai / Rita Fong / James Fung
Email: courtney.ngai@sprg.com.hk
rita.fong@sprg.com.hk
james.fung@sprg.com.hk
Tel: (+852) 2114 4952 / (+852) 2114 4939 / (+852) 2114 4956
Source: Cigna Hong Kong
Copyright 2017 ACN Newswire . All rights reserved.
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