athenahealth Partners with CoverMyMeds to Help Patients Fill Prescriptions Faster
April 10 2017 - 8:00AM
athenahealth’s Integration of E-Prior
Authorization for Prescriptions into
athenaClinicals Reduces Approval Process from Nine Days to Three;
Cuts Administrative Work in Half i
athenahealth, Inc. (NASDAQ:ATHN), a leading provider of
network-enabled services, and CoverMyMeds (CMM), a leading
electronic prior authorization (“ePA”) platform for prescriptions,
today announced a technology partnership that will automate the ePA
process for providers using the athenaClinicals® electronic health
record service.
Of the estimated 185 million prescriptions a year in the U.S.
that require prior authorization from payers, 40 percent are
eventually abandonedii. One reason is because the process to
determine insurance coverage is extremely time-consuming, involving
phone calls and faxes between pharmacy, provider and health
insurer. This can leave the patient in limbo, waiting for
medication. To help alleviate this burden, athenahealth® and
CoverMyMeds have worked together to integrate CoverMyMed’s ePA
platform software into the workflow of athenaClinicals® for a
fully-integrated experience with features including auto-population
of ePA requests for medications and the ability to receive
real-time determinations from partnered health plans.
According to the American Medical Association, 75 percent of
physicians find the prior authorization burden
high.iii However, providers who use an electronic method save
more than two and a half hours per week.iv athenahealth
physicians will be able to initiate prior authorization requests
electronically, thereby eliminating the need for tedious paperwork,
faxes, and follow-up calls, while helping patients receive the
medication they need more quickly. Early adopters of ePA on
athenaClinicals have cut their average prior authorization
determination time by two-thirds—from nine days to three, while
administrative data entry has been reduced by half.v
“As part of our commitment to reducing our clients’ work through
intelligent automation, we’re proud to partner with CoverMyMeds to
connect clients to payers and pharmacy managers to ease the
transactions associated with prior authorizations,” said Kyle
Armbrester, chief product officer at athenahealth. “We’ve tackled
some of the most onerous, revenue-draining tasks on behalf of our
clients— patient insurance authorization, insurance denials, and
patient scheduling—to name a few. And, as an open cloud platform,
we can introduce new offerings at scale in contrast to siloed
legacy systems. Through partnerships with companies like
CoverMyMeds, athenahealth will continue to meet the demands of its
providers while helping them optimize care management and navigate
the business of healthcare.”
“Partnering with athenahealth brings us another step closer to
accomplishing our mission of helping patients get the medications
they need to live healthy lives,” said Scott Gaines, SVP and
general manager, provider solutions at CoverMyMeds. “By integrating
the ePA process into the workflow, we’re able to facilitate
real-time determinations and reduce the chances of patients leaving
the pharmacy without their prescription. We’re thrilled to partner
with athenahealth to bring this critical capability to
providers.”
A photo accompanying this release is available
at http://www.globenewswire.com/NewsRoom/AttachmentNg/63b3cd90-524c-4d77-88b1-2c9f9fa9c1d8
About athenahealth, Inc.athenahealth partners
with hospital and ambulatory clients to drive clinical and
financial results. athenahealth offers medical record, revenue
cycle, patient engagement, care coordination, and population health
services. The company combines insights from its network of 87,000
providers and 85 million patients with deep industry knowledge and
performs administrative work at scale. For more information, please
visit www.athenahealth.com.
About CoverMyMedsFounded on the mission of
helping patients get the medication they need to live healthy
lives, CoverMyMeds is a leader in electronic prior authorization
(ePA) solutions, and one of the fastest growing health care
technology companies in the U.S. CoverMyMeds’ software suite
automates the medication prior authorization process for more than
500 electronic health records (EHR) systems, 49,000 pharmacies,
700,000 providers and most health plans and PBMs. By ensuring
appropriate access to medications, the company helps its customers
avoid billions of dollars each year in administrative waste and
avoidable medical spending caused by prescription abandonment.
Visit www.covermymeds.com for more information.
________________________
i Data is based on results of athenahealth beta users as of
Jan 1, 2017.ii Data from the ePA National Adoption Scorecard:
https://epascorecard.covermymeds.comiii https://wire.ama-assn.org/practice-management/survey-quantifies-time-burdens-prior-authorizationiv Data
from the ePA National Adoption Scorecard:
https://epascorecard.covermymeds.comv Data is based on results
of athenahealth beta users as of Jan 1, 2017.
Press Contacts:
Holly Spring
athenahealth, Inc. (Media)
617-402-1631
media@athenahealth.com
Dana Quattrochi
athenahealth, Inc. (Investors)
617-402-1329
investorrelations@athenahealth.com
Chrissy Hand
CoverMyMeds (Media)
chand@covermymeds.com
614-300-1588
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