UPS Boosts Saturday Operations to Increase E-Commerce Delivery Speed
April 03 2017 - 9:00AM
- New Saturday ground pickups allow many businesses to have
packages delivered to their customers on Monday, one business day
earlier than before
- With #UPSsaturday delivery, residential and commercial
recipients can get ground packages that would previously arrive on
Monday on Saturday
- Expands to 15 additional major metro areas in April, with plans
for rapid advancement to nearly 4,700 U.S. cities and towns by the
holiday shipping season
- UPS’s operating capacity increased with no additional
investment in buildings, vehicles or trucks
- More than 6,000 new UPS jobs expected when fully
implemented
Here’s another reason to cheer the weekend: UPS (NYSE:UPS) for
the first time offers Saturday ground delivery and Saturday pickup
services, delivering shippers industry-leading Saturday
choices.
The time-in-transit improvement is one of the largest in the
company’s 109-year-history. This planned expansion is expected to
create more than 6,000 new UPS jobs nationwide when operations are
fully implemented by the end of 2018.
“The addition of another ground operations day more efficiently
utilizes our existing delivery network and offers customers an even
faster ground delivery solution,” said Teresa Finley, UPS’s chief
marketing officer.
For additional information about Saturday Ground services, click
here.
UPS began testing the Saturday delivery program in Atlanta,
Philadelphia and Los Angeles in 2016. Further expansion is underway
in these cities and broader deployment begins in April to 15
additional metropolitan areas including New York, Chicago and
Boston. By November – in time for the holiday shipping season –
nearly 4,700 cities and towns are planned to be covered. In 2018,
coverage will expand to more than 5,800 cities and towns.
The company will now offer a full range of transportation
options covering six days a week, expanding customer choice and
offering industry-leading flexibility. Paired with more than 8,000
UPS Access Point® locations and UPS My Choice®, this service
expansion significantly enhances a shipper’s ability to get
packages to consumers where and when they want them delivered.
Online retailers stand to benefit from fewer lost sales due to
abandoned online shopping carts, enhanced ship-from-store options
and fewer items being out of stock.
Saturday ground pickups will enable online retail shippers
utilizing a ship-from-store strategy to achieve Monday deliveries
for the vast majority of the U.S. population. In the UPS Pulse of
the Online Shopper study, retailers report that 46% of customers
abandon a shopping cart for reasons that include the shipping time
taking too long, and 62% of shoppers select ground delivery.
Additionally, shippers across multiple industries ranging from
automotive to healthcare stand to benefit from this additional
operating day. It enables them to add a sixth day to ship and
receive providing an opportunity to turn inventory faster, utilize
space more efficiently, and increase productivity.
This new offering is seamless to shippers who simply process
packages as they always have. UPS shipping systems, such as UPS
WorldShip® and ups.com, will be automatically updated as ZIP codes
are added.
“This is an exciting addition to our suite of services,” Finley
said. “We are confident that it will help our customers capture
market growth.”
About UPS
UPS (NYSE: UPS) is a global leader in logistics, offering a
broad range of solutions including transporting packages and
freight; facilitating international trade, and deploying advanced
technology to more efficiently manage the world of business.
Headquartered in Atlanta, UPS serves more than 220 countries and
territories worldwide. The company can be found on the web
at ups.com and its corporate blog can be
found at longitudes.ups.com. To get UPS news
direct, visit pressroom.ups.com/RSS or follow
@UPS_News.
Editor’s note: These cities will be added in addition to the
three test markets of Atlanta, Philadelphia and Los Angeles:
- Indianapolis-Carmel, IN MSA
- Louis, MO-IL MSA Houston-Sugar Land-Baytown, TX MSA
- Tampa-St. Petersburg-Clearwater, FL MSA
- San Francisco-Oakland-Fremont, CA MSA
- Cleveland-Elyria-Mentor, OH MSA
- New York-Northern New Jersey-Long Island, NY-NJ-PA MSA
- Syracuse, NY MSA
- Seattle-Tacoma-Bellevue, WA MSA
- Pittsburgh, PA MSA
- Buffalo-Niagara Falls, NY MSA
- Milwaukee-Waukesha-West Allis, WI MSA
- Denver-Aurora-Broomfield, CO MSA
- Chicago-Joliet-Naperville, IL-IN-WI MSA
- Knoxville, TN MSA
- Cleveland-Elyria-Mentor, OH MSA
Peggy Gardner
404-828-6051
pgardner@ups.com
Dawn Wotapka
404-828-8896
dwotapka@ups.com
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