KLAS™ Report Rates Navigant Cymetrix Top Revenue Cycle Outsourcing Firm
April 03 2017 - 8:30AM
Business Wire
Recognized by health system clients for value, culture, and
patient satisfaction
A new report from KLAS™ based on feedback from hospitals and
health systems has rated Navigant Cymetrix the top revenue cycle
outsourcing (RCO) firm.
Navigant Cymetrix received the highest overall RCO score among
six firms analyzed in the KLAS report, “Revenue Cycle Services
2017: How do RCS Firms Measure Up to Providers’ Needs?”, and it
achieved the top score for five RCO indicators: money’s worth;
service delivery met timeliness; executive involvement; overall
satisfaction; and likelihood to buy again.
“Navigant Cymetrix, the current leader in revenue cycle
outsourcing performance, specializes in giving high value for the
cost while engaging each provider client personally and on the
provider’s own terms,” the report states. KLAS also reported that
Navigant Cymetrix fits well into provider organizations, working
side by side with clients as one team and driving a strong cultural
fit.
“We take great pride in helping hospitals and health systems
enhance their operational efficiencies and execute strategies to
support long-term sustainability,” said Jim Mapes, managing
director and Navigant Cymetrix practice leader. “The fact that
Navigant Cymetrix is being recognized based on feedback from our
provider clients makes this honor that much more meaningful. This
acknowledgement is a testament to our efforts to deliver a unique
and powerful combination of revenue cycle solutions and consulting
expertise that enhance the ability of care providers to serve their
communities.”
In January, Navigant Cymetrix was recognized as the top revenue
cycle outsourcing provider in the “2017 Best in KLAS Awards:
Software & Services” report. Navigant Cymetrix was also
recognized in 2012, 2013, and 2015/2016 with a Best in KLAS Award,
ranking first in the Extended Business Office Services category for
each of those years.
Navigant Cymetrix offers end-to-end RCO services that range from
patient registration through full account resolution. Solutions
leverage innovative proprietary technology and include patient
access and financial services, health information management, and
revenue integrity services.
Each year, KLAS interviews thousands of healthcare professionals
about the vendor products and services their organizations use.
These interviews are conducted using a standard quantitative
evaluation, and the scores and commentary collected are shared
online in real time so that other providers can benefit from their
peers’ experience. To supplement the data gathered with this
standard evaluation, KLAS also creates various supplemental
evaluations that target a subset of KLAS’ overall sampling and
delve deeper into the most pressing questions facing healthcare
today.
About Navigant Cymetrix
Navigant Cymetrix, a wholly owned subsidiary of Navigant
Consulting, Inc., provides healthcare organizations and physician
practices with comprehensive revenue cycle management solutions.
Its solutions have the flexibility to accommodate the specific
needs of each client and are designed to achieve high revenue cycle
performance with a seamless process integrating Patient Access
Services, Revenue Integrity Services, Health Information
Management, and Patient Financial Services. More information about
Navigant Cymetrix can be found at navigantcymetrix.com.
About Navigant
Navigant Consulting, Inc. (NYSE: NCI) is a specialized, global
professional services firm that helps clients take control of their
future. Navigant’s professionals apply deep industry knowledge,
substantive technical expertise, and an enterprising approach to
help clients build, manage, and/or protect their business
interests. With a focus on markets and clients facing
transformational change and significant regulatory or legal
pressures, the firm primarily serves clients in the healthcare,
energy, and financial services industries. Across a range of
advisory, consulting, outsourcing, and technology/analytics
services, Navigant’s practitioners bring sharp insight that
pinpoints opportunities and delivers powerful results. More
information about Navigant can be found at www.navigant.com.
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Aaron MilesNavigant Investor
Relations312.583.5820aaron.miles@navigant.comorBelia OrtegaNavigant
Corporate Communications312.583.2640belia.ortega@navigant.com
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