OFG’s Oriental Launches 1st Online Personal Loan App in Puerto Rico
March 31 2017 - 10:00AM
Business Wire
OFG Bancorp (NYSE:OFG) today announced that its Oriental Bank
subsidiary has introduced the first fully integrated online
application in Puerto Rico for secured or unsecured personal
loans.
“This innovation is part of Oriental’s ongoing strategy of
exploiting technology and our internal capabilities to set the gold
standard in the local market for unparalleled customer service,”
said Ganesh Kumar, OFG’s Senior Executive Vice President and Chief
Operating Officer, in charge of all retail operations.
Customers can access the app on their smartphone, tablet or
desktop computer from www.orientalbank.com, selecting “For You” and
then “Personal Loans.” There, they can initiate the application and
upload required documents or photos. Upon notification of approval,
they can schedule an appointment to sign for the loan at the
branch, date and time of their choice.
Online appointment scheduling is another feature Oriental
launched earlier this year, enabling clients to easily arrange
meetings with its banking, lending or wealth management experts and
avoid waiting in lines.
Oriental offers personal loans for a variety of purposes. The
bank is number two in Puerto Rico with a 14% share in the category
(excluding credit cards). Consumer loans totaled 7% of Oriental’s
loan portfolio at year end 2016, up from 6% in 2015 and 5% in
2014.
As a challenger brand and proven leader in innovative client
facing technologies in Puerto Rico, Oriental has led the way with
innovations for retail clients such as Cardless Cash (mobile phone
ATM access), My Status (residential mortgage loan application
tracking), FOTOdepósito (remote deposit capture thru mobile),
People Pay (mobile person to person payments), and Cuenta Libre
(Freedom Account, for surcharge-free access to ATMs).
About OFG Bancorp
Now in its 53rd year in business, OFG Bancorp is a diversified
financial holding company that operates under U.S. and Puerto Rico
banking laws and regulations. Its three principal subsidiaries,
Oriental Bank, Oriental Financial Services and Oriental Insurance,
provide a full range of commercial, consumer and mortgage banking
services, as well as financial planning, trust, insurance,
investment brokerage and investment banking services, primarily in
Puerto Rico, through 48 financial centers. Investor information can
be found at www.ofgbancorp.com.
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version on businesswire.com: http://www.businesswire.com/news/home/20170331005446/en/
OFG BancorpPuerto Rico:Idalis Montalvo,
787-777-2847idalis.montalvo@orientalbank.comorUS:Gary
Fishman, 212-532-3232gfishman@ofgbancorp.comorSteven Anreder,
212-532-3232sanreder@ofgbancorp.com
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