Carbonite Research: IT Pros Crave Technology Innovation Opportunities, Forced to Focus Time on Mundane Troubleshooting
March 29 2017 - 9:00AM
IT professionals are the backbone of today’s organizations,
however, they often don’t get opportunities to innovate and
modernize their company’s technology, despite the constant need for
this across businesses. To address these gaps, identify ways
current IT teams are spending their time and to address what keeps
them up at night, today Carbonite (NASDAQ:CARB) unveiled a new
report, A Portrait of the IT Professional, a survey commissioned in
collaboration with Spiceworks.
The survey of more than 150 mid-market IT decision makers in the
U.S. and Canada shines a light on the vital role IT professionals
play for their company, but also shows that much of an IT pro’s day
is spent bogged down by routine maintenance requests, ticket
documentation and troubleshooting. While these routine requests, if
not addressed, can have widespread negative implications for a
business, such tasks often limit time spent innovating,
strategizing and modernizing technologies – tasks that IT pros
love. According to the Spiceworks research, IT pros estimate
only 11 percent of their time is spent on IT planning and strategy,
and only 13 percent of their time is centered around what they want
to do most: modernize technology.
Not surprisingly, when asked, IT pros say that security threats
continue to be their top concern. In addition to the rise of
ransomware, the continued expansion of the Internet of Things (IoT)
is forcing organizations to increase readiness for threats.
According to survey results, 26 percent of organizations
experienced ransomware attacks in 2016, 42 percent faced malware
attacks and 40 percent were impacted by phishing. Of the surveyed
IT pros, a majority said their company was currently not fully
prepared to handle these growing security threats.
“At Carbonite, we understand the critical role IT departments
play within their organization,” said Norman Guadagno, chief
evangelist at Carbonite. “But this research showed that far too
often IT isn’t given the opportunities to pursue the things that
will help build successful and resilient businesses. In a time when
data threats are more prevalent than ever, it’s important IT teams
have the capacity to focus on mission-critical tasks as well as
proactively preparing for threats and strategizing ways to innovate
their existing technology in order to facilitate a safe and secure
organization.”
To learn more about the characteristics, desires and challenges
of IT pros please reference the full survey eBook, A Portrait of
the IT Professional, and the accompanying infographic, The Truth
About IT Pros.
ResourcesSubscribe to the Carbonite blog Follow
Carbonite on Twitter Follow Carbonite on LinkedIn
About Carbonite
Carbonite provides data protection solutions for businesses and
the IT professionals who serve them. Our product suite provides a
full complement of backup, disaster recovery and high availability
solutions for any size business in any location around the world,
all supported by a state-of-the-art global infrastructure. To
learn more visit www.Carbonite.com.
Media Contacts:
Sarah King, Carbonite
617-421-5601
media@carbonite.com
Kelsey Shively, Weber Shandwick (for Carbonite)
425-306-2090
wswnacarbonite@webershandwick.com
Carbonite (NASDAQ:CARB)
Historical Stock Chart
From Mar 2024 to Apr 2024
Carbonite (NASDAQ:CARB)
Historical Stock Chart
From Apr 2023 to Apr 2024