Colorado Department of Human Services takes
modular approach to upgrading case management technology serving
at-risk children and families statewide
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www.cgi.com/newsroom
FAIRFAX, VA, March 15, 2017 /PRNewswire/ - CGI (NYSE:
GIB) (TSX: GIB.A) today announced its selection by the State of Colorado to lead the next two phases
of the modernization of its Trails system, the state automated
child welfare information system used primarily by employees with
the CDHS divisions of child welfare and youth corrections and 64
county human and social services departments serving at-risk
populations statewide.
Accessed by approximately 6,000 users through 87 unique
interfaces, Trails integrates with 11 other state systems that
track child abuse and neglect cases, care provider licenses,
children and youth in the Youth Corrections system, foster and
adoptive services and data required to gauge program effectiveness
and adherence with government safety standards. Leveraging its
ModernSI approach, CGI was previously selected to lead phase one of
the project, modernizing the foundational Intake and Resource
module, and will continue this work while undertaking the next two
phases of the Trails system modernization.
"Trails is the backbone of Colorado's child welfare system. The existing,
13-year-old system is a critical component in desperate need of a
major overhaul," said Dr. Robert
Werthwein, Director for the CDHS Office of Children, Youth
and Families. "Partnering with CGI, this modernization will improve
caseworker productivity, reduce data duplication and redundancy and
streamline intake processes."
This Trails modernization project will rebuild the system using
web technology over a two year period through an innovative phased
roll out approach unprecedented in the field. Caseworkers will
begin to see changes and improvements long before the project is
fully complete. Modernization will also make the system
mobile-friendly, with a new mobile platform that uses cameras and
GPS location capabilities, and remote system integration and secure
access management – allowing workers to document cases offline and
synch to the Trails system at their convenience.
"Our solution is focused on prioritizing the needs of
caseworkers, agency users, providers, and most importantly, the
children and families of Colorado," said Dave
Delgado, Senior Vice-President, U.S. West Operations, CGI.
"End users of Colorado's Trails
system are ready for new technology that will digitally transform
the way they do business by eliminating duplicate data entry,
providing simple navigation, granting access to mobile technology
and providing enhanced reporting. Most importantly, caseworkers
want a tool that allows them to ensure the health and safety of
Colorado's children and respond
quickly when emergencies arise."
Reflecting CGI's experience on similar projects, the Trails
solution also includes upgrades to the Assessment/Commitment and
Case modules and will leverage existing technology investments, use
industry-proven software and follow agile processes to deliver
modular functionality throughout the project. The approach aligns
with the Comprehensive Child Welfare Information System (CCWIS)
regulations set by the Administration for Children and Families
(ACF).
"To the team supporting this project, safeguarding the health
and well-being of Colorado's
children and families takes on a personal dimension," said Delgado.
"With a CGI workforce of nearly 300 living and working in
Colorado, the services supported
by Trails could well impact our own families, friends, neighbors
and communities. We are proud to have been selected for a project
so vital to the State of Colorado
and the people it serves."
About CGI
Founded in 1976, CGI Group Inc. is the fifth
largest independent information technology and business process
services firm in the world. Approximately 68,000 professionals
serve thousands of global clients from offices and delivery centers
across the Americas, Europe and
Asia Pacific, leveraging a
comprehensive portfolio of services, including high-end business
and IT consulting, systems integration, application development and
maintenance and infrastructure management, as well as 150 IP-based
services and solutions. With annual revenue in excess of
C$10 billion and an order backlog
exceeding C$20 billion, CGI shares
are listed on the TSX (GIB.A) and the NYSE (GIB).
Website: www.cgi.com.
SOURCE CGI Group Inc.