IT Managers Increasingly Pressured by the Growing Complexities to Deliver Enterprise Mobility
March 09 2017 - 9:00AM
Business Wire
Tangoe Research Reveals that Inadequate
Resources, Security Risks, and Budgets Are Among the Top
Challenges
Tangoe, Inc. (NASDAQ:TNGO), a leading global provider of
Mobility, IT and Telecom Expense Management (TEM) software and
services, today released results of a survey that reveals IT staff
are pressured by the growing challenges of enterprise mobility and
are looking for more resources and solutions to help them. With the
headline-grabbing data and security scares, it’s no wonder that
security is keeping IT managers awake at night with 65 percent
acknowledging that it remains the most challenging aspect of their
jobs with respect to their management of mobile needs, and 55
percent seeing security as the biggest mobile challenge facing
their organizations in the future.
Tangoe commissioned the survey by ORC International of 100 IT
managers across a variety of enterprise businesses. Nearly all are
responsible for ensuring security of mobile data (85%), while
three-quarters (73%) oversee and manage mobile devices in their
organizations.
“Our research sheds an important light on the pressure that
internal IT staffs face with the growing complexity of managing an
ever-expanding remote and diverse work space. Internet of Things
(IoT) and BYOD (bring your own device) are driving IT decision
makers to look for solutions to handle their organizations’ mobile
needs, especially when it comes to security and managing different
platforms,” said Jim Foy, CEO, Tangoe. “Our hope is that this data
will serve as a catalyst for increased attention by leadership
teams to understand how crucial and strategic mobility planning and
management can be to their organizations.”
More than half of those surveyed who oversee and manage mobile
devices as part of their job responsibilities said they do their
jobs completely by themselves. Very few use third-party Enterprise
Mobility Management (EMM) or Managed Mobility Solutions (MMS)
vendors, although many said they hope to within the next two
years.
The key findings of the survey included:
- IT managers feel that security (55%) is
the biggest mobile challenge facing their organizations in the
future, followed by expense/costs (43%) and managing multiple
devices and platforms (42%).
- IT managers feel that security (65%) is
most challenging with respect to their management of mobile needs,
followed by managing all platform and device options (56%) and
budgeting/financial (42%).
- A quarter of IT managers (26%) say
their organizations’ mobile policies need to be updated, are
obsolete, or do not exist. Another 24% indicate that their
organizations’ mobile policies are currently under review. Very few
(13%) said their organizations’ policies are state of the art.
- On average, a quarter (26%) of IT
budgets are allocated for mobile. Four out of five IT managers
(80%) said this percentage has increased in the past year or
so.
Nearly all (96%) plan to add new Mobile Management services
within the next 2 years, with 70% saying they will add such
services in the next 12 months. When asked what the most important
things an EMM or MMS vendor could provide to improve their
organizations were, three out of five (59%) IT managers said device
application and security management.
IT managers were also asked to pick which of the words or
phrases could be used to describe the mobile policies and
management in their organizations, to which nearly half (47%) said
“constantly trying to improve it,” and 41% said “needs to be
updated” as well as “moving in the right direction.”
Tangoe’s research was designed to capture the changing nature of
IT management at a time of rapidly expanding mobile workforces
connected through multiple devices and increasingly at risk of
security breaches.
About Tangoe
Tangoe, Inc. (NASDAQ:TNGO) is a leading global provider of
Mobility, IT, and Telecom Expense Management (TEM) software and
services to a wide range of global enterprises and service
providers. Tangoe helps companies transform the management of IT
assets, services, expenses, and usage to create business value,
increase efficiency, and deliver a positive impact to the bottom
line. Additional information about Tangoe can be found at
www.tangoe.com.
Tangoe is a registered trademark of Tangoe, Inc.
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version on businesswire.com: http://www.businesswire.com/news/home/20170309005223/en/
Articulate CommunicationsWendy Schechter/Alissa Fajek,
212-255-0080tangoe@articulatecomms.com