Rentokil Uses Mobile Machine Learning from Accenture and Google to Fight Bugs Fast
March 08 2017 - 11:59AM
Business Wire
PestID solution incorporates a full stack of
technologies to mobilize pest identification and remediation,
increase job and customer satisfaction
Rentokil, a global pest control company based in the UK, is
piloting an Artificial Intelligence app developed by Accenture
(NYSE:ACN) to help its almost 5,000 pest control technicians fight
bugs faster for customers. The solution utilizes a partnership
announced last year, when Accenture and Google joined forces to
bring to market industry-specific solutions that help clients use
cloud, mobility, machine learning and analytics to advance their
digital transformation agenda and improve business performance.
This Smart News Release features multimedia.
View the full release here:
http://www.businesswire.com/news/home/20170308005995/en/
Screenshot from Rentokil's PestID app,
built by Accenture Mobility (Graphic: Business Wire)
Rentokil technicians are some of the best trained in the
industry but even they come across unusual insects that they can’t
identify. As part of a larger rollout of new Android mobile devices
and apps to its field service workers, Rentokil took advantage of
Accenture’s alliance with Google to solve their business challenge
through an innovative mobile app that identifies pests and
automatically presents information, customer recommendations, and
treatment plans.
The Android app, called PestID and built by Accenture Mobility,
part of Accenture Digital, uses Google’s CloudML image
classification technology to help field technicians identify and
treat pest problems quickly and efficiently. By using pictures
captured with smartphone cameras, pests are automatically
identified by comparison with a machine learning model trained on a
large corpus of Rentokil’s existing pest imagery. Additional
information is provided for each suggested match, with a confidence
meter to help field technicians make intelligent decisions. When a
positive identification is made, the app provides remediation
solutions to quickly manage pests.
“We were already focused on field force automation and helping
equip our workers with the best possible tools for the job,” said
Keith Chisholm, Head of North America IT and Partnerships for
Rentokil. “Being able to work with Accenture to take advantage of
the latest Google CloudML and Android technologies and design
something totally new puts us in control of our own future. By
applying machine learning to our work today, our customers and
employees will all benefit from a better, more efficient service.
The PestID tool supplements our current mobile app roadmap, and
those members of the workforce trialing it in North America are
providing very positive feedback of their experiences.”
Together, Accenture and Google have pledged to deliver solutions
to customers in a number of industries including retail,
healthcare, consumer products, energy, finance, and others. These
solutions combine products from across Google, including Android, G
Suite, analytics, augmented reality, big data, IoT and machine
learning with Accenture’s broad industry expertise and capabilities
to enable clients to solve pressing business challenges.
“The PestID app is a great example of how our ecosystem delivers
new outcomes for clients, by innovating with key industry players
to benefit from industry-specific cloud and mobile solutions for
impactful business results,” said Abhijit Kabra, mobile apps
practice lead at Accenture Mobility, part of Accenture Digital.
“Accenture’s alliance with Google Cloud and Android allowed our
industry experts and technology specialists to work very closely
with Rentokil to rapidly ideate, design and build a new tool that
could increase efficiency in the field, and improve the accuracy of
pest identification to provide the best possible experience for
Rentokil customers.”
The PestID is among 20 solutions across several industries on
display by Accenture at Google Cloud NEXT 2017 Conference in San
Francisco this week.
About Accenture
Accenture is a leading global professional services company,
providing a broad range of services and solutions in strategy,
consulting, digital, technology and operations. Combining unmatched
experience and specialized skills across more than 40 industries
and all business functions – underpinned by the world’s largest
delivery network – Accenture works at the intersection of business
and technology to help clients improve their performance and create
sustainable value for their stakeholders. With more than 394,000
people serving clients in more than 120 countries, Accenture drives
innovation to improve the way the world works and lives. Visit us
at www.accenture.com.
Accenture Mobility, part of Accenture Digital, plans, implements
and manages mobility solutions for businesses and public
organizations, including developing and implementing enterprise
mobility strategies; building and testing applications; and
supplying credible, business ready Internet of Things offerings and
managed services. Accenture Mobility services are based on deep
industry insights and technical expertise that help clients across
all industries achieve growth, efficiency and manage a successful
transformation as they adopt the tools of a digital business. Find
out more by following @mobilitywise and visiting
www.accenture.com/mobility.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170308005995/en/
AccentureJoanna Vos, +44 7500
835588Joanna.r.vos@accenture.comorAlexander Aizenberg, +1 917 452
9878alexander.aizenberg@accenture.com
Accenture (NYSE:ACN)
Historical Stock Chart
From Mar 2024 to Apr 2024
Accenture (NYSE:ACN)
Historical Stock Chart
From Apr 2023 to Apr 2024