QUINCY, Ill., Feb. 14, 2017
/PRNewswire/ -- Titan International (Titan) is pleased to introduce
a 100-Day Promise customer satisfaction program, effective in 2017.
If not completely satisfied, the customer can return the tires to
the tire dealer they were originally purchased from for a full
refund. If the tires were acquired on new OEM equipment, they can
be exchanged for a comparable set of Titan or Goodyear Farm Tires
at no cost to the customer. Titan will pay for any associated labor
for tire change-outs.
The program covers any Titan or Goodyear Farm Tire bias or
radial R-1, R-1W, R-2, R-3, R-4, I-3, HF-1, HF-2, HF-3 and skid
steer tires, as well as Low Sidewall Technology™
(LSW®).
"We decided to introduce this program for two reasons — first
being the significant quality improvements we've made over the last
few years. We are so confident in the quality of our product that
we wanted to extend our previous 90-day satisfaction program to
allow the customer even more time to test out the performance and
durability of our tires — all with no risk," said Scott Sloan, agricultural product manager at
Titan. "Secondly, we wanted to make sure our LSW tires were covered
under the new program, because we know some growers may be hesitant
to try new technologies. This now allows them to reap the rewards
of LSW, and gives them the peace of mind that they can return them
if not completely satisfied."
Titan's quality improvement efforts over the last several years
include increased field-testing, centralized compound mixing for
product consistency, and continued investment in research and
development, which has resulted in a 75 percent* decrease in total
warranty claims since 2013.
Certain program restrictions apply. For more information on the
100-Day Satisfaction Program visit titan-intl.com/100-day.
* Figure includes only agricultural tires produced in
the United States.
Titan International, Inc. (NYSE: TWI), a holding company,
owns subsidiaries that supply wheels, tires and assemblies for
off-highway equipment used in agricultural,
earthmoving/construction and consumer (including all terrain
vehicles) applications. Titan Tire Corporation is one of
North America's largest
manufacturers of off-highway tires. Production facilities are
located in Freeport, Ill.;
Bryan, Ohio; and Des Moines, Iowa; which also serves as the
headquarters for the tire group. The company manufactures two
distinct brands — Titan and Goodyear Farm Tires — known for their
quality craftsmanship, unique tread designs and excellent
durability.
© 2017 Titan International
All Rights Reserved.
Please send all reader and sales inquiries to:
sales@titan-intl.com
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SOURCE Titan International, Inc.