Emerson’s Sensi™ Thermostat Ranks Highest in New J.D. Power Report
January 17 2017 - 9:00AM
Business Wire
Customers say ease of installation tops
competitor thermostats
As connected-home technology grows increasingly popular,
consumers are looking for tech solutions that make life easier but
don’t require an engineering degree or quickly become obsolete.
Maybe that’s why the Sensi™ Wi-Fi Programmable Thermostat landed
top customer satisfaction marks in the inaugural J.D. Power 2016
Smart Thermostat Satisfaction Report SM.
The J.D. Power report found that ease of installation and usage
were key factors in overall satisfaction with smart
thermostats.
“Consumers are gravitating toward products that are not just
smart but that also provide clear additional value to our lives
without a lot of hassle,” said Robert T. Sharp, executive president
of Emerson Commercial & Residential Solutions. “The J.D. Power
report shows what professional heating and cooling contractors and
consumers have already experienced: The Sensi thermostat is
reliable, simple to install and a great investment. It also makes
it easy to control your home comfort from anywhere, with the touch
of a button.”
In addition to ranking highest in overall customer satisfaction,
J.D. Power recognized Sensi thermostat as the highest scoring smart
thermostat brand in the areas of ease of install/setup,
reliability, energy efficiency, price paid and internet
connectivity.
“Smart thermostat customers are taking a hands-on approach to
researching, buying and installing a product that allows them to
have, in effect, a hands-off experience,” according to J.D.
Power.
The Sensi thermostat, one of the most affordable choices in the
connected-thermostat category, has several differentiating
features. Whether the thermostat is installed by the consumer or an
HVAC contractor, the Sensi thermostat provides detailed
instructions and videos that clearly show each step from start to
finish. With the in-app contractor designation feature, HVAC
professionals can leave behind a virtual business card for
customers to reference and get assistance when needed. It offers
precision temperature control with +/- one-degree accuracy and was
the first Wi-Fi thermostat to achieve Energy Aware™ certification.
Consumers can also use the Sensi thermostat with popular smart-home
platforms, including Wink and Amazon Echo.
For more information, visit sensicomfort.com or connect with
Sensi thermostat on Facebook (Facebook.com/SensiComfort) and
Twitter (Twitter.com/Sensi).
About EmersonEmerson (NYSE: EMR), headquartered in St.
Louis, Missouri (USA), is a global technology and engineering
company providing innovative solutions for customers in industrial,
commercial, and residential markets. Our Emerson Automation
Solutions business helps process, hybrid, and discrete
manufacturers maximize production, protect personnel and the
environment while optimizing their energy and operating costs. Our
Emerson Commercial and Residential Solutions business helps ensure
human comfort and health, protect food quality and safety, advance
energy efficiency, and create sustainable infrastructure. For more
information visit Emerson.com.
About J.D. PowerJ.D. Power is a marketing, consumer
intelligence, and data and analytics company that helps its clients
measure, understand, and improve the key performance metrics that
drive their growth and profitability. J.D. Power’s industry
benchmarks, unique data and analytics platform and reputation for
independence and credibility has established the company as one of
the world’s most well-known and trusted providers of Voice of the
Customer insights. Established in 1968, J.D. Power is headquartered
in Costa Mesa, California, and has offices in North/South America,
Asia Pacific, and Europe. For more information on car reviews
and ratings, car insurance, health insurance, cell
phone ratings, and more, please visit jdpower.com/ratings.
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For EmersonAshley Wiehle,
314-982-7718ashley.wiehle@fleishman.com
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