Five9 Hosts Roundtable Discussion on the Bus. Impact of Empowered Contact Center Agents at 2017 Call Center Week Winter Confe...
January 16 2017 - 8:00AM
Business Wire
Exhibits Award-Winning Five9 Virtual Contact
Center
Five9, Inc. (NASDAQ:FIVN), a leading provider of cloud software
for the enterprise contact center market, announced today it will
be sponsoring, exhibiting and participating in the 2017 Call Center
Week Winter Conference and Expo, January 17-20, 2017 in New
Orleans, Louisiana.
At Call Center Week Winter, Five9 will demonstrate how
technology is empowering enterprise organizations to deliver
positive customer experiences to today’s modern consumers.
Representatives from Five9 will also be hosting a roundtable
discussion with contact center industry leaders on the impact
contact center agents can have on improving the customer
experience.
At this session, attendees will learn how engaged contact center
agents provide customers with a better experience – with better
results – than those that are not engaged. The first step in
delivering experiences that matter is to empower agents with tools
that are clear, consistent, and tightly integrated to all areas of
the ecosystem including: CRM, workforce optimization, unified
communications, analytics, and more. Contact center agents
provided with the right tools in the right environment can give
consumers a personalized experience leading to greater sales,
better customer service, and increased brand loyalty.
Title:
Empathy, Empowerment, Enthusiasm: Delivering Experiences That
Matter Explore Beyond the Buzzwords - discuss the beating heart of
engaged agents delivering service and sales excellence
Who:
Mo Quaglietta, Enterprise Sales Director & John DeBrocke,
Enterprise Sales Director
When:
January 18, 2017, 11:45am
Where:
Roundtable # 5; Grand Ballroom AB (General Session Room)
At booth 109 in the expo hall at the Sheraton New Orleans Hotel,
Five9 will offer demonstrations of the latest Five9 Virtual Contact
Center (VCC) product.
Talk with us @Five9, LinkedIn, Facebook, Blog.
About Five9
Five9 is a leading provider of cloud software for the enterprise
contact center market, bringing the power of the cloud to thousands
of customers and facilitating over three billion customer
interactions annually. Since 2001, Five9 has led the cloud
revolution in contact centers, helping organizations transition
from legacy premise-based solutions to the cloud. Five9 provides
businesses with cloud contact center software that is reliable,
secure, compliant and scalable, which is designed to create
exceptional customer experiences, increase agent productivity and
deliver tangible business results. For more information
visit www.five9.com.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20170116005077/en/
Five9Gabrielle Targosz,
925-403-1199Gabrielle.Targosz@five9.comorSHIFT
CommunicationsKatelyn Davis, 415-591-8465Five9PR@shiftcomm.com
Five9 (NASDAQ:FIVN)
Historical Stock Chart
From Mar 2024 to Apr 2024
Five9 (NASDAQ:FIVN)
Historical Stock Chart
From Apr 2023 to Apr 2024