Western Union Creates Innovative, Award-Winning Learning and Development Program with Cornerstone OnDemand
December 07 2016 - 8:00AM
Business Wire
Cornerstone OnDemand (NASDAQ:CSOD), a global leader in
cloud-based human capital management software, today announced that
Western Union, a worldwide leader in payment services, is using
Cornerstone’s software to enable employee self-development and
engagement, as well as to focus on data-driven talent initiatives.
With Cornerstone, Western Union has built an award-winning and
dynamic learning and development program that not only links
directly to business outcomes, but also has created efficiencies
and trimmed costs.
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Western Union’s rich history in American business dates back to
1851, when it was founded as a telegraph company with a focus on
connecting people. From enabling fast coast-to-coast communication
via the transcontinental telegraph line and being the first stock
traded on the New York Stock Exchange, to introducing the first
consumer charge card and inventing the money transfer, Western
Union truly embodies American innovation and ingenuity.
Completing an average of 31 transactions every second, Western
Union has continued to grow and evolve. However, prior to
Cornerstone, its learning and development strategy and talent
management processes weren’t evolving at the same pace. The company
wasn’t measuring results from its learning and development
programs, there was no direct link between talent initiatives and
business objectives, and the training experience was not consistent
across departments and geographic regions. In 2012, Western Union
signed on with Cornerstone to utilize its unified talent management
platform, including Cornerstone’s solutions for learning and
development, workplace collaboration, performance management and
succession planning. This has allowed Western Union to:
- Create a consistent employee
experience across 59 countries. Prior to Cornerstone, Western
Union relied on two different learning management systems, which
wasn’t optimal. Today, all 10,000 employees can access the same
content from anywhere in the world, at any time. By utilizing one
unified platform, Western Union has not only reduced costs, but it
has also improved the learner experience and can now effectively
measure the success of its programs, identify and address skills
gaps, and instantly assess the capabilities of its workforce.
- Increase engagement and career
mobility with a dynamic and blended approach to learning and
development. With Cornerstone, Western Union has created a
self-directed learning system with modern, relevant training that
includes gamification, as well as video, social, online and
micro-learning content, to meet the needs of today’s employees.
Cornerstone’s suite of products has enabled Western Union employees
to drive their own professional development and has encouraged
career mobility throughout the organization.
- Make data-driven talent decisions
that link back to business objectives. Previously, Western
Union’s dual learning systems made it difficult to evaluate and
report on the effectiveness of its talent initiatives. With
accurate and real-time reporting, Western Union can now easily make
important course corrections, invest more in programs that drive
business results and strategically plan for the future.
Comments on the News
“The entire landscape of workplace learning and employee
engagement is always shifting, so it was important to us to find a
software partner that was equally as innovative, technologically
forward and committed to supporting our evolving talent
initiatives. We’re lucky to have found that partner in Cornerstone,
a company that is continuously evolving based on where the future
of work is headed and on the needs of its clients and today’s
workforce,” said Joshua Craver, vice president of talent management
for Western Union.
“Western Union is not only a company with deep roots in American
history, but also is a company with many remarkable achievements
that have made history. At the core of this success is its people,”
said Kirsten Helvey, chief operating officer for Cornerstone
OnDemand. “We’re incredibly proud to support Western Union’s talent
management efforts in offering its people the most innovative
learning and professional development opportunities and helping
employees realize their potential.”
Additional Details
- To learn more about Cornerstone’s human
capital management software, visit
www.cornerstoneondemand.com/products.
- For more information about Western
Union’s success using Cornerstone, visit
www.cornerstoneondemand.com/clients/western-union.
About Western Union
The Western Union Company (NYSE: WU) is a leader in
global payment services. Together with its Vigo, Orlandi Valuta,
Pago Facil and Western Union Business Solutions branded payment
services, Western Union provides consumers and businesses
with fast, reliable and convenient ways to send and receive money
around the world, to send payments and to purchase money orders. As
of June 30, 2016, the Western Union, Vigo and Orlandi
Valuta branded services were offered through a combined network of
over 500,000 agent locations in 200 countries and territories and
over 100,000 ATMs and kiosks, and included the capability to send
money to billions of accounts. In 2015, The Western Union
Company completed 262 million consumer-to-consumer
transactions worldwide, moving $82 billion of principal
between consumers, and 508 million business payments. For more
information, visit www.westernunion.com.
About Cornerstone OnDemand
Cornerstone OnDemand (NASDAQ: CSOD) is a global leader in
cloud-based human capital management software. The company’s
solutions help organizations realize the potential of the modern
workforce. From recruitment, onboarding, training and
collaboration, to performance management, compensation, succession
planning, people administration and analytics, Cornerstone is
designed to enable a lifetime of learning and development that is
fundamental to the growth of employees and organizations.
Based in Santa Monica, California, the company’s solutions are
used by more than 2,800 clients worldwide, spanning nearly 28
million users across 191 countries and 42 languages. To learn more
about Cornerstone, visit us on Twitter, Facebook and
our blog. www.cornerstoneondemand.com.
Cornerstone® and Cornerstone OnDemand® are registered trademarks
of Cornerstone OnDemand Inc.
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version on businesswire.com: http://www.businesswire.com/news/home/20161207005323/en/
Cornerstone OnDemandKristy Gonzalez, +1 (310)
382-9563kgonzalez@csod.com
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