Q3 Total Revenue of $71.5 million, up 62%
year-over-year
Q3 Base Revenue of $64.1 million, up 75%
year-over-year
Q3 Dollar-Based Net Expansion Rate of 155%
Twilio Inc. (NYSE: TWLO), the leading Cloud Communications
Platform company, today reported financial results for its third
quarter ended September 30, 2016.
“We are pleased that our third quarter results demonstrated
further success with both new and existing customers,” said Jeff
Lawson, Twilio’s Co-Founder and Chief Executive Officer. “We
continued to set the pace of innovation with multiple product
launches during the quarter, including new subscription offerings -
Voice Insights and the Twilio Enterprise Plan.”
Third Quarter 2016 Financial Highlights
- Total revenue of $71.5 million for the
third quarter of 2016, up 62% from the third quarter of 2015 and
11% sequentially from the second quarter of 2016.
- Base revenue of $64.1 million for the
third quarter of 2016, up 75% from the third quarter of 2015 and
14% sequentially from the second quarter of 2016.
- GAAP loss from operations of $11.3
million for the third quarter of 2016, compared with GAAP loss from
operations of $8.9 million for the third quarter of 2015. Non-GAAP
loss from operations of $3.4 million for the third quarter of 2016,
compared with non-GAAP net loss from operations of $4.6 million for
the third quarter of 2015.
- GAAP net loss per share attributable to
common stockholders of $0.13 based on 83.9 million weighted average
shares outstanding in the third quarter of 2016, compared with GAAP
net loss per share attributable to common stockholders of $0.70
based on 17.8 million weighted average shares outstanding in the
third quarter of 2015.
- Non-GAAP net loss per share
attributable to common stockholders of $0.04 based on 83.9 million
non-GAAP weighted average shares outstanding in the third quarter
of 2016, compared with non-GAAP net loss per share attributable to
common stockholders of $0.07 based on 71.7 million non-GAAP
weighted average shares outstanding in the third quarter of
2015.
Key Metrics and Recent Business Highlights
- 34,457 Active Customer Accounts as of
September 30, 2016, compared to 23,822 Active Customer Accounts as
of September 30, 2015.
- Dollar-Based Net Expansion Rate was
155% for the third quarter of 2016, compared to 156% for the third
quarter of 2015.
- Announced the Twilio Enterprise Plan, a
new subscription product that provides advanced security, access
management and granular administration aimed at meeting the needs
of large, complex organizations.
- Entered into a definitive agreement to
acquire the proprietary WebRTC media processing technologies built
by the team behind the popular Kurento Open Source Project to
accelerate the roadmap for Twilio Programmable Video. The
acquisition is expected to close in the fourth quarter of fiscal
2016.
- Introduced Voice Insights, an analytics
product delivering API accessible network and device metrics that
provides our customers the operational visibility needed to manage
their voice applications globally with confidence.
- Expanded our SIGNAL conference to
London in order to further engage developers across Europe.
- Completed a follow-on offering for a
total of 8,050,000 shares, including 6,358,778 from selling
shareholders and 1,691,222 from Twilio.
Outlook
Twilio is providing guidance for the fourth quarter and full
year ending December 31, 2016 as follows:
Quarter ending December 31, 2016:
Total Revenue (millions) $ 72.5
to $ 74.5 Base Revenue (millions) $ 68.0 to $ 69.0 Non-GAAP
loss from operations (millions) $ 5.5 to $ 4.5 Non-GAAP net loss
per share $ 0.06 to $ 0.05 Weighted average shares outstanding 86.0
Full year ending December 31, 2016:
Total Revenue (millions) $ 268.0
to $ 270.0 Base Revenue (millions) $ 238.5 to $ 239.5 Non-GAAP loss
from operations (millions) $ 18.0 to $ 17.0 Non-GAAP net loss per
share $ 0.23 to $ 0.21 Non-GAAP weighted average shares outstanding
79.0
Conference Call Information
Twilio will host a conference call today, November 3, 2016, to
discuss third quarter 2016 financial results at 2 p.m. Pacific
Time, 5 p.m. Eastern Time. A live webcast of the conference call,
as well as a replay of the call, will be available at
https://investors.twilio.com. The conference call can also be
accessed by dialing (877) 201-0168, or +1 (647) 788-4901 (outside
the U.S. and Canada). The conference ID is 91255647. Following the
completion of the call through 11:59 PM Eastern Time on November
10, 2016, a replay will be available by dialing (855) 859-2056 or
+1 (404) 537-3406 (outside the U.S. and Canada) and entering
passcode 91255647. Twilio has used, and intends to continue to use,
its investor relations website as a means of disclosing material
non-public information and for complying with its disclosure
obligations under Regulation FD.
About Twilio Inc.
Twilio's mission is to fuel the future of communications.
Developers and businesses use Twilio to make
communications relevant and contextual by embedding messaging,
voice, and video capabilities directly into their software
applications. Founded in 2008,Twilio has over 650 employees,
with headquarters in San Francisco and other offices in
Bogotá, Dublin, Hong Kong, London, Madrid, Mountain
View, Munich, New York
City, Singapore and Tallinn.
Forward-Looking Statements
This press release contains forward-looking statements within
the meaning of the federal securities laws, which statements
involve substantial risks and uncertainties. Forward-looking
statements generally relate to future events or our future
financial or operating performance. In some cases, you can identify
forward-looking statements because they contain words such as
"may," "will," "should," "expects," "plans," "anticipates,"
"could," "intends," "target," "projects," "contemplates,"
"believes," "estimates," "predicts," "potential" or "continue" or
the negative of these words or other similar terms or expressions
that concern our expectations, strategy, plans or intentions.
Forward-looking statements contained in this press release include,
but are not limited to, statements about: Twilio’s outlook for the
quarter ending December 31, 2016 and full year ending December 31,
2016; Twilio’s expectation that it will complete the acquisition of
the proprietary WebRTC media processing technologies built by the
team behind the Kurento Open Source Project in the fourth quarter
of 2016 (the “Kurento transaction”); and Twilio’s expectations
regarding its products and solutions, including its ability to
attract and retain customers. You should not rely upon
forward-looking statements as predictions of future events.
The outcome of the events described in these forward-looking
statements is subject to known and unknown risks, uncertainties,
and other factors that may cause Twilio’s actual results,
performance, or achievements to differ materially from those
described in the forward-looking statements, including, among other
things: adverse changes in general economic or market conditions;
changes in the market for communications; the ability of parties to
the Kurento transaction to close the transaction, either in the
fourth quarter or at all; Twilio’s ability to adapt its products to
meet evolving market and customer demands and rapid technological
change; Twilio’s ability to generate sufficient revenues to achieve
or sustain profitability; Twilio’s limited operating history, which
makes it difficult to evaluate its prospects and future operating
results; Twilio’s ability to effectively manage its growth; the
market in which Twilio operates is intensely competitive, and
Twilio may not continue to compete effectively.
The forward-looking statements contained in this press release
are also subject to additional risks, uncertainties, and factors,
including those more fully described in Twilio’s most recent
filings with the Securities and Exchange Commission, including its
final prospectus filed on October 21, 2016 and Form 10-Q for the
quarterly period ended June 30, 2016 filed on August 9, 2016.
Further information on potential risks that could affect actual
results will be included in the subsequent periodic and current
reports and other filings that Twilio makes with the Securities and
Exchange Commission from time to time. Moreover, Twilio operates in
a very competitive and rapidly changing environment, and new risks
and uncertainties may emerge that could have an impact on the
forward-looking statements contained in this press release.
Forward-looking statements represent Twilio’s management’s
beliefs and assumptions only as of the date such statements are
made. Twilio undertakes no obligation to update any forward-looking
statements made in this press release to reflect events or
circumstances after the date of this press release or to reflect
new information or the occurrence of unanticipated events, except
as required by law.
Use of Non-GAAP Financial Measures
To provide investors and others with additional information
regarding Twilio’s results, the following non-GAAP financial
measures were disclosed: non-GAAP gross profit and gross margin,
non-GAAP operating expenses, non-GAAP loss from operations and
operating margin, non-GAAP net loss attributable to common
stockholders, non-GAAP net loss per share attributable to common
stockholders, basic and diluted, and non-GAAP weighted-average
shares used to compute non-GAAP net loss per share attributable to
common stockholders, basic and diluted.
Non-GAAP Gross Profit and Non-GAAP Gross Margin. Twilio
defines non-GAAP gross profit and non-GAAP gross margin as GAAP
gross profit and GAAP gross margin, respectively, adjusted to
exclude stock-based compensation and amortization of acquired
intangibles.
Non-GAAP Operating Expenses. Twilio defines non-GAAP
operating expenses (including categories of operating expenses) as
GAAP operating expenses (and categories of operating expenses)
adjusted to exclude, as applicable, stock-based compensation,
amortization of acquired intangibles, expenses related to stock
repurchases and acquisition-related expenses.
Non-GAAP Loss from Operations and Non-GAAP Operating
Margin. Twilio defines non-GAAP loss from operations and
non-GAAP operating margin as GAAP loss from operations and GAAP
operating margin, respectively, adjusted to exclude stock-based
compensation, amortization of acquired intangibles, expenses
related to stock repurchases and acquisition-related expenses.
Non-GAAP Net Loss Attributable to Common Stockholders and
Non-GAAP Net Loss Per Share Attributable to Common Stockholders,
Basic and Diluted. Twilio defines non-GAAP net loss
attributable to common stockholders and non-GAAP net loss per share
attributable to common stockholders, basic and diluted, as GAAP net
loss attributable to common stockholders and GAAP net loss per
share attributable to common stockholders, basic and diluted,
respectively, adjusted to exclude stock-based compensation,
amortization of acquired intangibles, expenses related to stock
repurchases, acquisition-related expenses, deemed dividends to
investors in relation to tender offer and, in the case of non-GAAP
net loss per share attributable to common stockholders, basic and
diluted, amounts attributable to convertible preferred stock.
In order to calculate non-GAAP net loss per share attributable
to common stockholders, basic and diluted, Twilio uses a non-GAAP
weighted-average share count. Twilio defines non-GAAP
weighted-average shares used to compute non-GAAP net loss per share
attributable to common stockholders, basic and diluted, as GAAP
weighted average shares used to compute net loss per share
attributable to common stockholder, basic and diluted, adjusted to
reflect the conversion of convertible preferred stock outstanding
into Class B common stock as if it had occurred at the beginning of
the period.
Twilio’s management uses the foregoing non-GAAP financial
information, collectively, to evaluate its ongoing operations and
for internal planning and forecasting purposes. Twilio’s management
believes that non-GAAP financial information, when taken
collectively, may be helpful to investors because it provides
consistency and comparability with past financial performance,
facilitates period-to-period comparisons of results of operations,
and assists in comparisons with other companies, many of which use
similar non-GAAP financial information to supplement their GAAP
results. Non-GAAP financial information is presented for
supplemental informational purposes only, and should not be
considered a substitute for financial information presented in
accordance with GAAP, and may be different from similarly-titled
non-GAAP measures used by other companies. Whenever Twilio uses a
non-GAAP financial measure, a reconciliation is provided to the
most directly comparable financial measure stated in accordance
with GAAP. Investors are encouraged to review the related GAAP
financial measures and the reconciliation of these non-GAAP
financial measures to their most directly comparable GAAP financial
measures.
With respect to Twilio’s guidance as provided under "Outlook"
above, Twilio has not reconciled its expectations as to non-GAAP
loss from operations to GAAP loss from operations or non-GAAP net
loss per share to GAAP net loss per share because stock-based
compensation expense cannot be reasonably calculated or predicted
at this time. Accordingly, a reconciliation is not available
without unreasonable effort.
Operating Metrics
Twilio reviews a number of operating metrics to evaluate its
business, measure performance, identify trends, formulate business
plans, and make strategic decisions. These include the number of
Active Customer Accounts, Base Revenue, and the Dollar-Based Net
Expansion Rate.
Number of Active Customer Accounts. Twilio believes that
the number of Active Customer Accounts is an important indicator of
the growth of its business, the market acceptance of its platform
and future revenue trends. Twilio defines an Active Customer
Account at the end of any period as an individual account, as
identified by a unique account identifier, for which Twilio has
recognized at least $5 of revenue in the last month of the period.
Twilio believes that use of its platform by customers at or above
the $5 per month threshold is a stronger indicator of potential
future engagement than trial usage of its platform or usage at
levels below $5 per month. A single organization may constitute
multiple unique Active Customer Accounts if it has multiple account
identifiers, each of which is treated as a separate Active Customer
Account.
Base Revenue. Twilio monitors Base Revenue as one of the
more reliable indicators of future revenue trends. Base Revenue
consists of all revenue other than revenue from large Active
Customer Accounts that have never entered into 12-month minimum
revenue commitment contracts with Twilio, which the Company refers
to as Variable Customer Accounts. While almost all of Twilio’s
customers exhibit some level of variability in the usage of its
products, based on the experience of Twilio’s management, Twilio
believes that Variable Customer Accounts are more likely to have
significant fluctuations in usage of its products from period to
period, and therefore that revenue from Variable Customer Accounts
may also fluctuate significantly from period to period. This
behavior is best evidenced by the decision of such customers not to
enter into contracts with Twilio that contain minimum revenue
commitments, even though they may spend significant amounts on the
use of its products and they may be foregoing more favorable terms
often available to customers that enter into committed contracts
with Twilio. This variability adversely affects Twilio’s ability to
rely upon revenue from Variable Customer Accounts when analyzing
expected trends in future revenue.
For historical periods through March 31, 2016, Twilio defined a
Variable Customer Account as an Active Customer Account that (i)
had never signed a minimum revenue commitment contract with the
Company for a term of at least 12 months and (ii) has met or
exceeded 1% of the Company’s revenue in any quarter in the periods
presented through March 31, 2016. To allow for consistent
period-to-period comparisons, in the event a customer qualified as
a Variable Customer Account as of March 31, 2016, or a previously
Variable Customer Account ceased to be an Active Customer Account
as of such date, Twilio included such customer as a Variable
Customer Account in all periods presented. For reporting periods
starting with the three months ended June 30, 2016, Twilio defines
a Variable Customer Account as a customer account that (a) has been
categorized as a Variable Customer Account in any prior quarter, as
well as (b) any new customer account that (i) has never signed a
minimum revenue commitment contract with Twilio for a term of at
least 12 months and (ii) meets or exceeds 1% of the Company’s
revenue in a quarter. Once a customer account is deemed to be a
Variable Customer Account in any period, they remain a Variable
Customer Account in subsequent periods unless they enter into a
minimum revenue commitment contract with Twilio for a term of at
least 12 months.
Dollar-Based Net Expansion Rate. Twilio’s ability to
drive growth and generate incremental revenue depends, in part, on
the Company’s ability to maintain and grow its relationships with
existing Active Customer Accounts and to increase their use of the
platform. An important way in which Twilio tracks its performance
in this area is by measuring the Dollar-Based Net Expansion Rate
for Active Customer Accounts, other than Variable Customer
Accounts. Twilio’s Dollar-Based Net Expansion Rate increases when
such Active Customer Accounts increase their usage of a product,
extend their usage of a product to new applications or adopt a new
product. Twilio’s Dollar-Based Net Expansion Rate decreases when
such Active Customer Accounts cease or reduce their usage of a
product or when the Company lowers usage prices on a product.
Twilio believes that measuring Dollar-Based Net Expansion Rate on
revenue generated from Active Customer Accounts, other than
Variable Customer Accounts, provides a more meaningful indication
of the performance of the Company’s efforts to increase revenue
from existing customer accounts.
Twilio’s Dollar-Based Net Expansion Rate compares the revenue
from Active Customer Accounts, other than Variable Customer
Accounts, in a quarter to the same quarter in the prior year. To
calculate the Dollar-Based Net Expansion Rate, the Company first
identifies the cohort of Active Customer Accounts, other than
Variable Customer Accounts, that were Active Customer Accounts in
the same quarter of the prior year. The Dollar-Based Net Expansion
Rate is the quotient obtained by dividing the revenue generated
from that cohort in a quarter, by the revenue generated from that
same cohort in the corresponding quarter in the prior year. When
Twilio calculates Dollar-Based Net Expansion Rate for periods
longer than one quarter, it uses the average of the applicable
quarterly Dollar-Based Net Expansion Rates for each of the quarters
in such period.
Source: Twilio Inc.
TWILIO INC. Condensed Consolidated Statements of
Operations (In thousands, except share and per share
amounts) (Unaudited)
Three Months Ended September 30, 2016
2015 Revenue $ 71,533 $ 44,262 Cost of revenue 31,285
19,602 Gross profit 40,248 24,660 Operating
expenses: Research and development 21,106 11,602 Sales and
marketing 15,873 12,067 General and administrative 14,545
9,935 Total operating expenses 51,524 33,604
Loss from operations (11,276 ) (8,944 ) Other income (expenses),
net 138 (28 ) Loss before provision for income taxes (11,138
) (8,972 ) Provision for income taxes (116 ) (36 ) Net loss (11,254
) (9,008 ) Deemed dividend to investors in relation to tender offer
- (3,392 ) Net loss attributable to common stockholders $
(11,254 ) $ (12,400 ) Net loss per share attributable to
common stockholders, basic and diluted $ (0.13 ) $ (0.70 )
Weighted-average shares used in computing net loss per share
attributable to common stockholders, basic and diluted 83,887,901
17,805,486
TWILIO INC. Condensed
Consolidated Balance Sheets (In thousands)
(Unaudited)
As of As of September 30, December
31, Assets 2016 2015 Current assets: Cash
and cash equivalents $ 252,225 $ 108,835 Accounts receivable, net
29,352 19,094 Prepaid expenses and other current assets 18,266
8,546 Total current assets 299,843 136,475 Restricted
cash 8,613 1,170 Property and equipment, net 25,975 14,058
Intangible assets, net 2,560 2,292 Goodwill 3,165 3,165 Other
long-term assets 410 356 Total assets $ 340,566
$ 157,516
Liabilities and Stockholders’
Equity Current liabilities: Accounts payable $ 6,217 $ 2,299
Accrued expenses and other current liabilities 50,541 31,998
Deferred revenue 9,492 6,146 Total current
liabilities 66,250 40,443 Other long-term liabilities 10,042
448 Total liabilities 76,292 40,891
Commitments and contingencies Stockholders’ equity: Convertible
preferred stock - 239,911 Common stock 85 17 Additional paid-in
capital 438,311 22,103 Accumulated deficit (174,122 ) (145,406 )
Total stockholders’ equity 264,274 116,625 Total
liabilities and stockholders’ equity $ 340,566 $ 157,516
TWILIO INC. Condensed Consolidated
Statements of Cash Flow (In thousands)
(Unaudited)
Nine Months Ended September 30, 2016
2015 Operating Activities: Net loss $ (28,716 ) $
(27,244 )
Adjustments to reconcile net loss to net
cash provided by (used in) operating activities:
Depreciation and amortization 5,292 2,816 Stock-based compensation
15,649 5,808 Provision for doubtful accounts 1,017 322 Tax benefit
related to acquisition - (108 ) Write-off of internally developed
software 188 87 Changes in assets and liabilities: Accounts
receivable (11,275 ) (8,321 ) Prepaid expenses and other current
assets (11,561 ) 424 Other long-term assets (59 ) (81 ) Accounts
payable 2,317 1,104 Accrued expenses and other current liabilities
18,625 9,628 Deferred revenue 3,346 1,362 Other long-term
liabilities 9,596 (157 ) Net cash provided by (used in)
operating activities $ 4,419 $ (14,360 )
Investing
Activities: Increase in restricted cash (7,439 ) - Capitalized
software development costs (8,447 ) (6,080 ) Purchases of property
and equipment (5,282 ) (1,243 ) Purchases of intangible assets (646
) (353 ) Acquisitions, net of cash acquired - (1,761 ) Net
cash used in investing activities $ (21,814 ) $ (9,437 )
Financing Activities: Proceeds from initial public offering,
net of underwriting discounts 160,426 - Payments of costs related
to initial public offering (3,936 ) - Net proceeds from issuance of
convertible preferred stock - 125,863 Proceeds from exercises of
stock options 4,753 2,102 Value of equity awards withheld for tax
liabilities (518 ) - Tax benefit related to stock-based
compensation 62 - Repurchases of common stock (2 ) (20,801 ) Net
cash provided by financing activities $ 160,785 $ 107,164
Net increase in cash and cash equivalents 143,390
83,367 Cash and cash equivalents at beginning of period 108,835
32,627 Cash and cash equivalents at end of period $
252,225 $ 115,994
TWILIO INC.
Reconciliation to Non-GAAP Financial Measures (In
thousands, except share and per share amounts)
(Unaudited) Three Months Ended September
30, 2016 2015 Gross profit $
40,248 $ 24,660 Non-GAAP adjustments: Stock-based compensation 84
17 Amortization of acquired intangibles 70 70
Non-GAAP gross profit $ 40,402 $ 24,747
Non-GAAP gross margin 56 % 56 %
Research and
development $ 21,106 $ 11,602 Non-GAAP adjustments: Stock-based
compensation (3,741 ) (980 ) Amortization of acquired intangibles
(38 ) (38 ) Stock repurchase - (834 ) Non-GAAP research and
development $ 17,327 $ 9,750 Non-GAAP research
and development as % of revenue 24 % 22 %
Sales and
marketing $ 15,873 $ 12,067 Non-GAAP adjustments: Stock-based
compensation (1,432 ) (691 ) Stock repurchase - (76 )
Non-GAAP sales and marketing $ 14,441 $ 11,300
Non-GAAP sales and marketing as % of revenue 20 % 26 %
General and administrative $ 14,545 $ 9,935 Non-GAAP
adjustments: Stock-based compensation (2,391 ) (553 ) Amortization
of acquired intangibles (28 ) (27 ) Stock repurchase - (1,055 )
Acquisition related expenses (137 ) - Non-GAAP general and
administrative $ 11,989 $ 8,300 Non-GAAP
general and administrative as % of revenue 17 % 19 %
Loss
from Operations and margin $ (11,276 ) $ (8,944 ) Non-GAAP
adjustments: Stock-based compensation 7,648 2,241 Amortization of
acquired intangibles 136 135 Stock repurchase - 1,965 Acquisition
related expenses 137 - Non-GAAP loss from operations
$ (3,355 ) $ (4,603 ) Non-GAAP operating margin -5 % -10 %
TWILIO INC. Reconciliation to Non-GAAP Financial
Measures (In thousands, except share and per share
amounts) Three Months Ended (Unaudited)
September 30, 2016 2015 Net loss
attributable to common stockholders $ (11,254 ) $ (12,400 )
Non-GAAP adjustments: Stock-based compensation 7,648 2,241
Amortization of acquired intangibles 136 135 Stock repurchase -
1,965 Acquisition related expenses 137 - Deemed dividend to
investors in relation to tender offer - 3,392
Non-GAAP net loss attributable to common stockholders $ (3,333 ) $
(4,667 ) Non-GAAP net loss attributable to common
stockholders as % of revenue -5 % -11 %
Net loss
per share attributable to common stockholders, basic and
diluted $ (0.13 ) $ (0.70 ) Non-GAAP adjustments: Stock-based
compensation 0.09 0.13 Amortization of acquired intangibles 0.00
0.01 Stock repurchase - 0.11 Acquisition related expenses 0.00 -
Deemed dividend to investors in relation to tender offer - 0.19
Convertible preferred stock - 0.19 Non-GAAP net loss
per share attributable to common stockholders, basic and diluted $
(0.04 ) $ (0.07 )
GAAP weighted-average shares used to
compute net loss per share attributable to common stockholders,
basic and diluted
83,887,901 17,805,486
Weighted-average shares of convertible
preferred stock issued and outstanding
- 53,850,410
Non-GAAP weighted-average
shares used to compute Non-GAAP net loss per share attributable to
common stockholders, basic and diluted 83,887,901
71,655,896
TWILIO INC. Key Metrics
(Unaudited)
Three Months Ended
March 31, June 30,
Sept. 30, Dec. 31,
March 31, June 30,
Sept. 30, 2015 2015 2015 2015
2016 2016 2016 Number of Active
Customers (as of end date of period) 19,340 21,226 23,822 25,347
28,648 30,780 34,457 Base Revenue (in thousands) $25,931 $30,694
$36,729 $43,497 $49,834 $56,370 $64,099 Base Revenue Growth Rate
70% 75% 77% 97% 92% 84% 75% Dollar-Based Net Expansion Rate 145%
149% 156% 172% 170% 164% 155%
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version on businesswire.com: http://www.businesswire.com/news/home/20161103006420/en/
Twilio Inc.Investor Contact:Greg Kleinerir@Twilio.comorMedia
Contact:Kay Kintonpress@Twilio.com
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