TEANECK, N.J., Oct. 27, 2016 /PRNewswire/ -- Cognizant
(NASDAQ: CTSH) today announced that it has enabled Ohio-based KeyBank, one of the largest
regional financial institutions in the U.S., to reimagine online
and mobile banking by providing a more intuitive, personalized and
simpler customer experience on a new digital platform.
KeyBank, the principal subsidiary of KeyCorp (NYSE: KEY), is the
13th largest bank in the U.S, with operations in 32
markets, approximately 3 million customers and more than 400,000
daily digital banking transactions.
Using the Oracle Banking Platform, Cognizant redesigned and
transformed KeyBank's core systems, applications, business
processes and customer interfaces to simplify transactions and
enable easy access to personalized financial wellness tools and
resources. The modern, secure and scalable next-gen IT solution
also enables KeyBank to better use data for customer insight, to
improve services and easily introduce innovative new features and
functions that provide an overall improved digital experience.
"We build enduring relationships with our customers by improving
their financial wellness through ease, value and expertise in every
interaction," said Amy G. Brady,
Chief Information Officer at KeyCorp. "Cognizant worked with our
team to navigate the shift by redesigning and reengineering our
platforms and processes to make the experience of banking with us
from anywhere simple, modern and more secure."
"We are on a mission to deliver a secure, stable and
differentiating digital experience for our clients on multiple
devices, anywhere and anytime. This is more than a makeover. We
revamped, re-designed and re-engineered underlying digital channel
architecture, infrastructure and processes. The new digital
experience makes it easy for our clients to carry out banking tasks
on the go while making confident financial decisions." said
Vipin Gupta, Executive Vice
President and Chief Information Officer of Key Community Bank at
KeyCorp. "Cognizant's deep expertise in both retail banking and
with platforms enabled us to take a comprehensive approach to our
business transformation to deliver a superior, differentiated
customer experience."
"In order to remain competitive in a changing business
landscape, regional banks are adapting and scaling their
infrastructures to provide the digital banking experience and
capabilities customers are demanding," said Prasad Chintamaneni, President, Global
Industries and Consulting at Cognizant. "Cognizant placed
human relationship management at the center of KeyBank's online and
mobile banking processes. By completely reimagining their
technology and processes around this we were able to help ensure
that their customers have an improved personalized online
experience while spending less time on daily banking chores."
This engagement builds on Cognizant's more than decade-long
relationship with KeyBank with innovative joint initiatives in a
number of areas including managed application services, testing,
payments and mobile solutions, with additional projects underway in
several areas, including branch modernization.
Learn more about KeyBank Digital Banking:
www.key.com/digitalbanking
Learn more about Cognizant Banking and Financial Services
Solutions:
https://www.cognizant.com/banking-financial-services
About KeyCorp
KeyCorp's roots trace back 190 years to
Albany, New York. Headquartered in
Cleveland, Ohio, Key is one of the
nation's largest bank-based financial services companies, with
assets of approximately $135.8
billion at September 30,
2016.
Key provides deposit, lending, cash management, insurance, and
investment services to individuals and businesses in 15 states
under the name KeyBank National Association through a network of
more than 1,200 branches and more than 1,500 ATMs. Key also
provides a broad range of sophisticated corporate and investment
banking products, such as merger and acquisition advice, public and
private debt and equity, syndications and derivatives to middle
market companies in selected industries throughout the United States under the KeyBanc Capital
Markets trade name. For more information, visit
https://www.key.com/. KeyBank is Member FDIC.
About Cognizant
Cognizant (NASDAQ: CTSH) is a leading
provider of information technology, consulting, and business
process services, dedicated to helping the world's leading
companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines
a passion for client satisfaction, technology innovation, deep
industry and business process expertise, and a global,
collaborative workforce that embodies the future of work. With over
100 development and delivery centres worldwide and approximately
244,300 employees as of June 30,
2016, Cognizant is a member of the NASDAQ-100, the S&P
500, the Forbes Global 2000, and the Fortune 500 and is ranked
among the top performing and fastest growing companies in the
world. Visit us online at www.cognizant.com or follow us on
Twitter: Cognizant.
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SOURCE Cognizant