WALLDORF, Germany, Oct. 13, 2016 /PRNewswire/ --SAP
NEWSBYTE -- SAP SE (NYSE: SAP) today announced that
the global partner network implementing the SAP®
Hybris® Cloud for Sales and SAP Hybris Cloud for Service
solutions has grown by more than 570 partners within just one year
– an increase of over 50 percent. Partners include Accenture
Interactive, Capgemini, Deloitte Digital and IBM, all of which are
sponsors of the SAP Hybris Americas Summit event, being held in
Ft. Lauderdale, Florida, from
October 12–14, 2016. These key partners and others continue to help
drive cloud solution adoption for customers of SAP Hybris
solutions.
As the lines between customer-facing departments like sales and
service blur, organizations are seeking ways to share information
better and deliver a streamlined approach to customer engagement.
Recent research from the Chief Marketing Officer (CMO) Council and
hybris AG reveals that nearly one quarter of global marketers
estimate that only 25 percent to 50 percent of their data is being
accessed in real time for actionable customer insights.
SAP has identified this growing demand for integration of sales
force automation and customer service and recognized the
opportunity this market provides for SAP and its partnership
roster. To help partners better service customers and meet their
specific requirements, SAP has enhanced its offering of training
and certifications within its partner program. In 2016, the number
of partner consultants whose service abilities for the SAP Hybris
Cloud for Sales and SAP Hybris Cloud for Service solutions were
certified by SAP increased 145 percent.
"Cloud delivery has been key to helping businesses transform
their customer engagement efforts, as it provides the scalability
and flexibility needed in today's digital economy," said
Patrick Finn, senior vice president,
Strategic Alliances, hybris AG. "hybris and our partners are
collaborating to provide customers with digital transformation
capabilities that help build profitable, long-term customer
engagement. By connecting our partners to the SAP PartnerEdge
program, we've built a solid sales and delivery channel that is
aggressively winning market share for SAP Hybris solutions."
The SAP Hybris Cloud for Customer solution brings together sales
and service with two integrated solutions to help companies drive
customer engagement across all communication channels. The
portfolio includes SAP Hybris Cloud for Sales – an easy-to-use
cloud sales application that goes beyond the traditional approach
to customer relationship management (CRM) – and SAP Hybris Cloud
for Service, a cloud-based customer service offering.
All SAP partners have an opportunity to be a part of the
award-winning SAP PartnerEdge® program and earn
solution-specific certifications. The SAP PartnerEdge program
provides partners with the tools, resources and advantages to help
them build, run and grow a profitable business.
For more information, visit the SAP News Center. Follow SAP on
Twitter at @sapnews and hybris at @saphybris to learn more about
SAP partners specializing in SAP Hybris solutions and SAP Hybris
Cloud for Customer.
Media Contact:
Nikki
Festa or Jenny Gardynski, +1
(617) 502-4300, SAPHybris@pancomm.com
Any statements contained in this document that are not
historical facts are forward-looking statements as defined in the
U.S. Private Securities Litigation Reform Act of 1995. Words such
as "anticipate," "believe," "estimate," "expect," "forecast,"
"intend," "may," "plan," "project," "predict," "should" and "will"
and similar expressions as they relate to SAP are intended to
identify such forward-looking statements. SAP undertakes no
obligation to publicly update or revise any forward-looking
statements. All forward-looking statements are subject to various
risks and uncertainties that could cause actual results to differ
materially from expectations. The factors that could affect SAP's
future financial results are discussed more fully in SAP's filings
with the U.S. Securities and Exchange Commission ("SEC"), including
SAP's most recent Annual Report on Form 20-F filed with the SEC.
Readers are cautioned not to place undue reliance on these
forward-looking statements, which speak only as of their dates.
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SOURCE SAP SE