Frontier Customers in South Carolina Can Use Call Forwarding to Stay Connected During Hurricane Matthew Evacuations
October 07 2016 - 12:01PM
Business Wire
Evacuations within 100 miles of coastal communities in South
Carolina ahead of the projected arrival of Hurricane Matthew are
leading residents to leave their homes and businesses to close up
shop for an uncertain length of time. While it is the right thing
to do, evacuating with no connection to the homefront or your
business is a stressful experience.
Frontier Communications is reminding its residential and
business customers that they can maintain their connection to their
home or business phone by using the call forwarding feature – and
if it’s currently not offered in their Frontier phone services,
Frontier will provide those South Carolina customers the call
forwarding feature free for the next 30 days.
Customers can activate the call forwarding feature by calling
800-921-8101 and requesting the call forwarding service.
Many customers with bundled services may already have the
feature. For others, Frontier will add the feature to their account
free of charge for the next 30 days. Normally the monthly charge
for variable call forwarding for residential customers is $3.55 and
$6.85 for business customers.
In either case, the feature will be activated by calling into
the Frontier Care Center and requesting it. New activations at no
charge are for impacted South Carolina customers only. At any point
during the 30-day period, customers can call in to remove the
service from their account if it is not an existing feature of
their service.
“Communications, particularly in uncertain situations, is a
vital feature of daily life,” said Mike Flynn, Frontier’s Southeast
Region president. “We hope this small move will help alleviate some
of the stress our customers are experiencing while also helping
them stay connected to calls from loved ones, friends and customers
throughout the Hurricane Matthew experience.”
Frontier’s operations team in South Carolina has readied both
the network and its support buildings to fortify communications
services and to protect its facilities from damaging floods should
Hurricane Matthew maintain its current track. Employees are also
addressing the safety of their families and personal needs while
standing by to address recovery needs when cleared to do so by the
South Carolina State Emergency Operations Center after the storm
passes.
About Frontier Communications
Frontier Communications Corp., a Fortune 500 and S&P 500
company, is a leader in providing communications services to urban,
suburban and rural communities in 29 states. Frontier offers a
variety of services to residential customers over its fiber-optic
and copper networks, including video, high-speed
internet, advanced voice and Frontier Secure digital
protection solutions. Frontier Business Edge offers
communications solutions to small, medium and enterprise
businesses. More information about Frontier is available
at www.frontier.com.
View source
version on businesswire.com: http://www.businesswire.com/news/home/20161007005582/en/
Frontier Communications Corp.Bob
Elek813-221-8790 (office)813-417-1596
(cell)bob.elek@ftr.com
Frontier Communications (NASDAQ:FTR)
Historical Stock Chart
From Mar 2024 to Apr 2024
Frontier Communications (NASDAQ:FTR)
Historical Stock Chart
From Apr 2023 to Apr 2024