Facebook to Allow Users to Trigger 'Safety Check' Feature--Update
August 29 2016 - 5:26PM
Dow Jones News
By Georgia Wells
Facebook Inc. said Monday that it is aiming for communities to
be able to trigger its "safety check" function instead of the
social media giant having sole control over it during a disaster,
reinforcing its stance that it is merely a platform.
Facebook has faced criticism that it applies the "safety check"
-- which lets users in a designated area mark themselves as "safe"
on their Facebook profiles -- unevenly, favoring some countries
over others. Facebook employees have used the tool after recent
terrorist attacks in Europe and Pakistan, and last week following
the earthquake in Italy.
The change shifts the sensitive decision of which incidents
merit the safety check from Facebook's responsibility. "The next
thing we need to do is so communities can trigger safety check
themselves when there is a disaster," Mr. Zuckerberg said Monday
during a town hall question-and-answer session during a visit to
Italy. During his visit, Mr. Zuckerberg also met with Pope Francis
and Prime Minister Matteo Renzi.
In June, Facebook began testing a feature that allows people to
both initiate and share crises on Facebook. A Facebook spokeswoman
said the company hopes it will empower people to signal whether or
not safety check would be useful in their community in a
crisis.
The move is part of an effort to distance Facebook from recent
controversies about what appears on the social media site.
Last week, Facebook said it would rely on algorithms instead of
humans for its "trending" feature, following allegations that human
intervention led to political bias on the feed earlier this
year.
In July, Facebook took down and then reinstated live video
footage following a police shooting in Minnesota.
"We are a technology company, not a media company," Mr.
Zuckerberg said at the meeting, which was streamed live on his
Facebook page Monday. "We build tools, we do not produce any of the
content."
Mr. Zuckerberg said he also envisions a safety check for suicide
prevention, that would allow the community to intervene if someone
posts they are thinking of killing themselves.
For the broad "safety check" feature, Facebook has faced
questions for its decisions about which disasters are serious
enough to warrant its use.
Last November, Facebook activated the feature following
terrorist attacks in Paris, but not after suicide bombings in
Beirut. A Facebook executive at the time acknowledged the
criticism, and said Facebook would refine when it turns on the
feature, which it introduced in October 2014.
Until the Paris attack, Facebook had only used "safety check"
for natural disasters.
Write to Georgia Wells at Georgia.Wells@wsj.com
(END) Dow Jones Newswires
August 29, 2016 17:11 ET (21:11 GMT)
Copyright (c) 2016 Dow Jones & Company, Inc.
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