CAMBRIDGE, Mass., July 27, 2016 /PRNewswire/ -- Akamai
Technologies, Inc. (NASDAQ: AKAM), the global leader in content
delivery network (CDN) services, today introduced a new
professional services offering designed to help online businesses
take full advantage of their Akamai Web Performance Solutions
deployments. Akamai Managed Delivery Service is designed to provide
organizations with "round the clock" identification and mitigation
of performance bottlenecks that can be addressed with their Akamai
solution as well as those that cannot.
Analysis of Akamai's customer base shows that an average webpage
pulls content from 24 different domains, of which nearly 75 percent
are considered third party. Further, both infrastructure and
network changes can impact site performance. Any such effects can
be amplified due to website owners and development teams making
changes in shorter and shorter release cycles. Inconsistent
performance can also result from multiple teams making concurrent
changes without coordination. Akamai Managed Delivery Service is
intended to provide customers with capabilities that extend beyond
simple analytics and alerting, allowing them to benefit from access
to a focused team of experts that provides 24x7 monitoring, issue
diagnostics, mitigation, reporting, and optimization
assistance.
Akamai's Managed Delivery Service is designed to provide the
following:
Designated team of performance experts – Akamai Managed
Delivery Service is provided by a highly specialized and globally
distributed team of performance experts. This "follow the sun" team
conducts issues detection, triage and mitigation of unexpected
performance degradations.
Performance optimization beyond Akamai Web Performance
Solutions – The Akamai Managed Delivery Service is unique in
that the scope of recommended issue mitigations and optimizations
is not limited only to the customer's Akamai delivery
configuration. Rather, performance optimization recommendations
also include suggestions for issues which may be related to their
data center infrastructure, web site architecture, URL content
structure and third-party feeds.
Comprehensive reporting – Capturing Key Performance
Indicators (KPIs) from both synthetic and Real User Monitoring
(RUM) data is intended to provide broader understanding of web
page/web site performance. Synthetic test data is used to provide
insights into page performance as seen from various test agents
across the world, while the RUM data gives a summary of real end
user experience. Trend reporting based on this data is designed to
provide greater site performance visibility and make it easier to
correlate performance trends with business and IT events.
Additional "health-check analysis" of specific Akamai
configurations provides a summary of feature utilization of the
customer's Akamai Web Performance Solutions and offers optimization
recommendations for better site performance.
"Without proper monitoring and maintenance, website performance
can easily degrade, negatively impacting the user experience and
creating operational cost and causing brand damage and revenue
loss," explained Ross Feinberg,
senior director, Services and Support, Akamai. "Our new Managed
Delivery Service is designed to help our customers look more
holistically at how their entire web infrastructure is performing.
By doing so, we can help optimize not only their Akamai deployment,
but also make suggestions on improvements to other pieces of their
website to improve overall performance."
Akamai Managed Delivery Service is designed to be used in
conjunction with Akamai Web Performance Solutions. These solutions
are intended to help customers meet the specific challenges of
always-connected audiences. Built on the globally distributed
Akamai Intelligent PlatformTM, Akamai Web Performance
Solutions are designed to simplify increasingly complex web and
mobile site delivery, enabling a faster experience that is highly
available, secure and scalable to meet peak demands.
About Akamai
As the global leader in Content Delivery
Network (CDN) services, Akamai makes the Internet fast, reliable
and secure for its customers. The company's advanced web
performance, mobile performance, cloud security and media delivery
solutions are revolutionizing how businesses optimize consumer,
enterprise and entertainment experiences for any device, anywhere.
To learn how Akamai solutions and its team of Internet experts are
helping businesses move faster forward, please visit
www.akamai.com or blogs.akamai.com, and follow @Akamai on
Twitter.
Akamai Statement Under the Private Securities Litigation
Reform Act
This release contains information about
future expectations, plans and prospects of Akamai's management
that constitute forward-looking statements for purposes of the safe
harbor provisions under The Private Securities Litigation Reform
Act of 1995, including statements about future business plans and
opportunities. Actual results may differ materially from those
indicated by these forward-looking statements as a result of
various important factors including, but not limited to, a failure
of Akamai's offerings or functionalities to operate as expected, a
lack of market acceptance of such service offerings and
functionalities, and other factors that are discussed in the
Company's Annual Report on Form 10-K, quarterly reports on Form 10-
Q, and other documents periodically filed with the SEC.
Contacts:
|
|
Rob
Morton
|
Tom Barth
|
Media
Relations
|
Investor
Relations
|
617-444-3641
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617-274-7130
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rmorton@akamai.com
|
tbarth@akamai.com
|
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SOURCE Akamai Technologies, Inc.