FedEx Says Heavy Storms Will Delay Some Packages
December 28 2015 - 7:40AM
Dow Jones News
FedEx Corp. said some packages would be delayed due to heavy
storms rolling across the Southeast and Midwest, and that the
company would make some deliveries on Christmas Day.
FedEx's major air hub is located in Memphis, Tenn., in an area
affected by the storms. FedEx made some adjustments to its
operations due to the severe weather and to minimize customer
disruptions, a spokeswoman wrote in an email.
"FedEx is operating with slight delays this morning, but we are
continuing to make adjustments and do everything we can to minimize
impact on our customers," she added.
To ensure packages make it, FedEx said some Express employees
will make deliveries Christmas Day on a voluntary basis, and all
customer counters at FedEx Express stations will be open in the
morning for customer pickups. The company has done this for the
past several years, a spokeswoman added.
Rival United Parcel Service Inc., whose biggest air hub is
located in Louisville, Ky., said Thursday morning it wasn't
affected by the weather and that operations were running smoothly.
UPS "will be working into the evening to get everything delivered
today," a spokesman said.
Some retailers in recent days complained that the FedEx network
is experiencing delays that are preventing some packages from
reaching consumers in time for Christmas. FedEx said if retailers
shipped the packages by its published deadlines, they would make it
on time.
Delivery companies have reported that holiday package volumes
have been even higher than expected as more shoppers buy presents
online. Networks were strained and there were some delays in early
December following heavy online shopping over the Thanksgiving
weekend and on Cyber Monday.
E-commerce sales rose 11.8% from Nov. 26 through Dec. 20
compared with a year ago, according to ChannelAdvisor Corp., which
makes e-commerce software and measures online transactions.
All combined, FedEx, UPS and the U.S. Postal Service forecast
more than 1.5 billion package deliveries during the holidays.
(END) Dow Jones Newswires
December 28, 2015 07:25 ET (12:25 GMT)
Copyright (c) 2015 Dow Jones & Company, Inc.
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