NetSuite Taps 8x8 as New Enterprise Cloud Communications Provider for Corporate-Wide Business Phone Service
October 20 2015 - 8:15AM
Business Wire
8x8 Dials Up Global Service Across Nine
Locations in Three Countries in Record-Breaking Six-Week Initial
Deployment
8x8, Inc. (NASDAQ:EGHT), a leading provider of cloud-based
unified communications and contact center solutions, today
announced that NetSuite Inc. (NYSE: N), the industry's leading
provider of cloud-based financials / ERP and omnichannel commerce
software suites, selected 8x8 as its new global, unified cloud
partner to standardize its enterprise-class business telephony
service, replacing all existing legacy communication systems. This
latest customer win for 8x8 continues to demonstrate the company’s
strategic move up-market, global footprint of its Enterprise
Communications-as-a-Service (ECaaS) solution, and growing
enterprise roster.
Following an extensive multi-vendor, technical review and proof
of concept (POC) process, NetSuite selected 8x8 as its new cloud
communications solutions provider and 8x8’s flagship Virtual Office
business telephony solution to address its evolving global
communications requirements. With more than 4,500 employees
worldwide, 8x8 worked with NetSuite to onboard the first 2,400
employees by the end of August across nine locations – delivering a
record-breaking six-week deployment in the final seven sites. The
initial deployment spans three countries, including large offices
in the Philippines. The remaining offices are expected to be fully
deployed by 2016.
“We needed a true enterprise communications partner that could
seamlessly and rapidly migrate our entire phone service to the
cloud – while unifying our worldwide offices with a secure,
reliable solution that works across the globe,” said Doug Brown,
NetSuite CIO. “As we looked at enterprise communications providers,
we found that 8x8 offered the highest levels of uptime and security
to successfully run our global business. 8x8 offers the critical
efficiencies we need from a full-featured desktop and mobile
solution that will help us drive a new level of service as we scale
our worldwide presence.”
Enterprise-Ready: Elite Touch Service and Award-Winning
Product
8x8’s Elite Touch™ rapid enterprise on-boarding program served
as a critical element for NetSuite’s decision. Elite Touch offers
extensive experience in accelerating successful enterprise
deployment, from kick-off through post-deployment support. 8x8’s
proven methodology helps ensure the fastest time to value—even for
customers with large, complex requirements that typically involve
multiple sites, global implementations or integration with CRM or
other critical back-end systems. In addition to 8x8’s high-end
service, rapid enterprise on-boarding and support, 8x8’s Virtual
Office provides essential enterprise-class telephony and unified
communications features, including auto attendants, an online
dashboard, soft phones and mobile apps. Chat, presence management,
third party CRM and ERP integrations, and powerful analytics are
also a core part of 8x8’s award-winning business telephony
solution.
“We are pleased to team with NetSuite to help them reach a new
level of success and efficiency with their global business
communications,” said Vik Verma, 8x8 CEO. “This deployment
demonstrates a strong commitment to our existing partnership and
marks a major corporate milestone as we continue to prove that 8x8
is truly enterprise-ready. NetSuite is a phenomenal partner and
leading cloud innovator, and we are committed to helping them
achieve continued success as they scale their business. 8x8
continues to demonstrate that we can truly deliver an extensive,
multi-country enterprise deployment from PO to deployment in a few
weeks. We are proud to be one of NetSuite’s trusted partners as we
help accelerate its business transformation on a global scale.”
About 8x8, Inc.
8x8, Inc. (NASDAQ:EGHT) is the trusted provider of secure
and reliable enterprise cloud communications solutions to more than
40,000 businesses operating in over 100 countries across six
continents. 8x8's out-of-the-box cloud solutions replace
traditional on-premises PBX hardware and software-based systems
with a flexible and scalable Software as a Service (SaaS)
alternative, encompassing cloud business phone service, contact
center solutions, and conferencing. For additional information,
visit www.8x8.com, www.8x8.com/UK or connect with 8x8
on LinkedIn, Twitter, Google+ and Facebook.
NOTE: NetSuite and the NetSuite logo are service marks of
NetSuite Inc.
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version on businesswire.com: http://www.businesswire.com/news/home/20151020005087/en/
8x8, Inc.Jodi Guilbault, 415-987-4970jodi.guilbault@8x8.com
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