YRC Freight Opens Dedicated Hotline for Customers With Shipments Delayed at West Coast Ports
March 10 2015 - 10:00AM
YRC Freight announces a new dedicated 800 number specifically for
businesses with freight delayed at West Coast ports. The hotline
number: (800) 325-8747, is manned around-the-clock by YRC Freight's
expedited shipping experts. It is designed to give callers shipping
solutions that will help them avoid additional delays and have
their merchandise on store shelves in time for the spring retail
season.
Recent labor standoffs resulted in congestion and backlogs at
U.S. West Coast ports. Delays are causing serious challenges for
supply chain managers across North America. Even though a tentative
agreement on a new 5-year contract between the Pacific Maritime
Association (PMA) and International Longshore and Warehouse Union
(ILWU) has been reached, shipment delays will continue.
Keith Prather, Managing Director of Armada Corporate
Intelligence, states, "PMA officials continue to reiterate that it
will take 8-12 weeks to clear the backlog of shipments sitting off
the West Coast. Many shippers will need to expedite loads once they
hit the port to make it in time for the spring retail season."
YRC Freight established the hotline in an effort to help
customers, both current and new, stock retail shelves without
losing any more time. "Our company has built its reputation on
transporting freight safely, quickly and on-time. We understand the
time-sensitive nature of shipping, and we have a broad portfolio of
services like Time-Critical™ focused on expedited delivery. In
order to get the supply chain moving again and help avoid
additional revenue loss, we are ready with time and cost effective
shipping options," explains Howard Moshier, Senior VP of Operations
for YRC Freight.
Customers calling the hotline with urgent delivery needs can
take advantage of air, dedicated equipment, and expedited ground
services to expedite freight from port to points across North
America. Delivery windows range from by noon and by 5 p.m. to a 1
to a 24-hour window. Time-Critical™ Weekend Advantage offers Friday
pick up and Monday delivery between most U.S. and Canada points for
a cost-effective alternative to air freight service.
About YRC Freight
YRC Freight, a leading transporter of industrial, commercial and
retail goods, specializes in less-than-truckload (LTL) shipping
solutions for businesses. Based in Overland Park, Kan., YRC Freight
provides comprehensive North American coverage and offers a broad
portfolio of LTL services to bring flexibility and reliability to
customers' supply chains. For more information, visit
www.yrcfreight.com.
Follow YRC Freight on Twitter:
http://twitter.com/yrcfreightltl
About YRC Worldwide
YRC Worldwide Inc., headquartered in Overland Park, Kan., is the
holding company for a portfolio of less-than-truckload (LTL)
companies including YRC Freight, YRC
Reimer, Holland, Reddaway, and New
Penn. Collectively, YRC Worldwide companies have one of the
largest, most comprehensive LTL networks in North
America with local, regional, national and international
capabilities. Through its team of experienced service
professionals, YRC Worldwide companies offer industry-leading
expertise in flexible supply chain solutions, ensuring customers
can ship industrial, commercial and retail goods with confidence.
Please visit www.yrcw.com for more information.
CONTACT: Media Contact:
Suzanne Dawson
LAK Public Relations, Inc.
212-329-1420
sdawson@lakpr.com
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