By Ben Kesling 

Veterans Affairs Secretary Robert McDonald reached out to veterans groups Tuesday to apologize for claiming he had served in the military's special forces, moving quickly to prevent the gaffe from turning into an issue that could derail his efforts to reform the agency.

Mr. McDonald called some groups personally and planned a meeting in the afternoon with the American Legion, to address the claim he made during a brief conversation earlier this year with a homeless man as he surveyed the state of veteran homelessness in Los Angeles.

"Special forces? What years? I was in special forces," Mr. McDonald said after the homeless man shared his special forces claim.

The interaction was filmed by a CBS News crew and broadcast on Jan. 30, during a segment highlighting Mr. McDonald's efforts to eradicate veteran homelessness.

The claim made weeks ago was again reported by the Huffington Post on Monday. Mr. McDonald, who was named Secretary of the Department of Veterans Affairs last year amid a scandal over falsified patient-appointment records, first apologized Monday for the claim.

"While I was in Los Angeles, engaging a homeless individual to determine his Veteran status, I asked the man where he had served in the military, " said Mr. McDonald in a statement. "He responded that he had served in special forces. I incorrectly stated that I had been in special forces. That was inaccurate and I apologize to anyone that was offended by my misstatement."

Mr. McDonald graduated from the U.S. Military Academy at West Point and served as an infantry officer and in the 82nd Airborne Division. He also completed Ranger School, but Mr. McDonald never served in a Ranger battalion or with a unit associated with elite soldiers commonly known as Green Berets.

Paul Rieckhoff, CEO of Iraq and Afghanistan Veterans of America said he received a call from the secretary apologizing for "the mistake" and he accepted the apology on the group's behalf. "We know Secretary McDonald is a man of exceptional commitment who served honorably and cares deeply about our veterans," Mr. Rieckhoff said.

"In an effort to bond with a homeless veteran, Secretary McDonald told him he was in the special forces," said Michael Helm, national commander of the American Legion, a veteran advocacy group, in a statement. "But a lie is a lie...What a disappointment from the leader of a department whose number one issue right now is the restoration of trust."

"I'm disappointed in Secretary McDonald's comments," said Rep. Jeff Miller (R., Fla.) the chairman of the House Committee on Veterans' Affairs, one of a number of people expressing disappointment in the false claim.

Col. Steve Warren, a Pentagon Spokesman, said Defense Secretary Ash Carter accepted Mr. McDonald's apology and "looks forward to working with him."

The White House also weighed in on the issue Tuesday.

"It was appropriate for him to apologize" but it doesn't affect his ability to do the job, said spokesman Josh Earnest.

Rep. Mike Coffman (R., Colo.), a member of the House committee who has clashed with Mr. McDonald in the past, spoke up as an unlikely supporter of the secretary on Tuesday. "The Secretary's misstatement was an error, but it doesn't dim the fact that he served honorably," said Mr. Coffman, a Marine Corps combat veteran, in a statement.

Mr. Coffman added that he still feels Mr. McDonald has much to do to fix a department dogged by scandal over the past year, and that he still thinks the secretary isn't moving fast enough with changes. Nevertheless, the special forces dust-up does nothing more than distract from that mission. "We should all take him at his word and Washington shouldn't spend the next two weeks arguing about it," Mr. Coffman said.

Homer Townsend, executive director of Paralyzed Veterans of America mildly chastised Mr. McDonald but then added an upbeat take on the matter.

"Instead of spontaneously responding that he was special forces, he should have clarified his actual military experience and chosen his words more carefully," Mr. Townsend said. "At least now, though, the country is paying attention to the issue of veterans homelessness."

Write to Ben Kesling at benjamin.kesling@wsj.com

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