-- Always-on, Real-time Data Access Helps More Than 4,000 Global
Dealers Boost Customer Satisfaction
FRANKFURT AM MAIN, Germany and BROOMFIELD, Colorado, Feb. 18, 2015 /PRNewswire/ -- Level 3
Communications, Inc. (NYSE: LVLT) today announced that BMW, a
premium manufacturer of automobiles and motorcycles, is using Level
3 Content Delivery Network (CDN) services to speed the information
flow between its Munich
headquarters and its more than 4,000 dealers around the world.
Level 3's CDN is part of a major BMW infrastructure upgrade project
tailored to BMW's precise requirements.
Real-time data boosts customer satisfaction
BMW is using the Level 3 CDN
service to send large volumes of high-bandwidth data to its global
dealers, replacing the DVD-based distribution that the company used
for several years. The solution is designed with a very high level
of redundancy to ensure maximum availability at all times. Dealers
utilise the information to securely access key information, as well
as configure vehicles for customers, apply software patches or
upgrade navigation systems. Delivering it in this way further
increases dealer and customer satisfaction, while leading to cost
savings.
Security and speed
Since changing to the Level 3 CDN,
BMW enables its dealers to react much faster to customer
requirements. BMW staff uploads the relevant information assets to
the Level 3 storage platform. Dealers then connect to the platform
following authentication. The solution automatically detects where
the dealer is located and will select a server to provide fast and
reliable performance. The CDN solution then checks the Web URL and
login credentials of the dealer, who can then download the data in
seconds.
High-performance global connections
Dealers are essential to BMW's success and to the way the brand
is perceived by customers. That is why offering them the best
possible service to get the data they need quickly, regardless of
the volume, is important. Level 3 has strong local presence, with
specialists available in Germany
and an exemplary performance and support team across global
markets.
"Enabling BMW to significantly improve the dealer and customer
experience was a tangible outcome of this project," explains
Gerald Rubant, director of sales,
Enterprise Business for Germany,
Austria & Switzerland at Level 3. "It underscores how
our unique combination of customer proximity and global performance
is suited to the demands of today's global corporations."
Focus on maximum availability
In addition to this project, Level 3 provided fibre optic cables
that connect BMW's headquarters directly to the Level 3 global
network, including two additional routers located directly at BMW's
premises in Munich. These ensure
the highest protection against downtime along with maximum
bandwidth at all times to global partners. With its global network,
Level 3 provides the bandwidth BMW needs to share large quantities
of data with its dealers and business partners globally.
To prepare for the implementation, Level 3 and BMW have
installed Dense Wavelength Division Multiplexing (DWDM)
equipment at BMW's headquarters. This technology increases
transmission capacity using existing fibre optic networks.
About Level 3 Communications
Level 3 Communications,
Inc. (NYSE: LVLT) is a Fortune 500 company that provides local,
national and global communications services to enterprise,
government and carrier customers. Level 3's comprehensive portfolio
of secure, managed solutions includes fiber and infrastructure
solutions; IP-based voice and data communications; wide-area
Ethernet services; video and content distribution; data center and
cloud-based solutions. Level 3 serves customers in more than 500
markets in over 60 countries across a global services platform
anchored by owned fiber networks on three continents and connected
by extensive undersea facilities. For more information, please
visit www.level3.com or get to know us on Twitter, Facebook and
LinkedIn.
© Level 3 Communications, LLC. All Rights Reserved. Level 3,
Level 3 Communications, Level (3) and the Level 3 Logo are either
registered service marks or service marks of Level 3
Communications, LLC and/or one of its Affiliates in the United States and/or other countries. Any
other service names, product names, company names or logos included
herein are the trademarks or service marks of their respective
owners. Level 3 services are provided by subsidiaries of Level 3
Communications, Inc.
Forward-Looking Statement
Some statements
made in this press release are forward-looking in nature and are
based on management's current expectations or beliefs. These
forward-looking statements are not a guarantee of performance and
are subject to a number of uncertainties and other factors, many of
which are outside Level 3's control, which could cause actual
events to differ materially from those expressed or implied by the
statements. Important factors that could prevent Level 3 from
achieving its stated goals include, but are not limited to, the
company's ability to: successfully integrate the tw telecom
acquisition; manage risks associated with continued uncertainty in
the global economy; increase revenue from its services to realize
its targets for financial and operating performance; maintain and
increase traffic on its network; develop and maintain effective
business support systems; manage system and network failures or
disruptions; avert the breach of its network and computer system
security measures; develop new services that meet customer demands
and generate acceptable margins; manage the future expansion or
adaptation of its network to remain competitive; defend
intellectual property and proprietary rights; manage continued or
accelerated decreases in market pricing for communications
services; obtain capacity for its network from other providers and
interconnect its network with other networks on favorable terms;
attract and retain qualified management and other personnel;
successfully integrate future acquisitions; effectively manage
political, legal, regulatory, foreign currency and other risks it
is exposed to due to its substantial international operations;
mitigate its exposure to contingent liabilities; and meet all of
the terms and conditions of its debt obligations. Additional
information concerning these and other important factors can be
found within Level 3's filings with the Securities and Exchange
Commission. Statements in this press release should be evaluated in
light of these important factors. Level 3 is under no obligation
to, and expressly disclaims any such obligation to, update or alter
its forward-looking statements, whether as a result of new
information, future events, or otherwise.
Contact
Information
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Media:
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Investors
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Beatrice
Martin-Vignerte
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Mark
Stoutenberg
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+44 (0) 330 060 7342
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+1
720-888-2518
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beatrice.martin-vignerte@Level3.com
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mark.stoutenberg@Level3.com
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Germany:
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HBI Helga Bailey
GmbH
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Corinna
Voss
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+49 89 993887 30
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