Sallie Mae Offers Private Education Loan Customers Updated Tools and Resources to Effectively Manage Their Loans
October 30 2014 - 3:30PM
Business Wire
Available at SallieMae.com,
‘Managing Your Loans’ is One-Stop Shop for
Straightforward, Comprehensive Information on Making
Payments
Sallie Mae, the nation’s saving, planning and paying for college
company, today announced a new online resource to help customers
effectively manage their private education loans. Available to
current and prospective customers at SallieMae.com, Managing Your
Loans is the one-stop resource for straightforward, comprehensive
information.
The tools and resources available at Managing Your Loans are
especially timely, given that for many students, their grace
period—the time after leaving school during which payments are not
required—ends next month. Visitors may complete a monthly budget
worksheet, use a calculator to understand how accrued interest
could affect a loan balance, download forms for cosigner release
and extended repayment and review an online payment how to guide,
among other tools.
“For more than 40 years, Sallie Mae has been a trusted partner
in helping students and families reach the dream of a higher
education and that partnership doesn’t end at graduation,” said
Charlie Rocha, senior vice president, Sallie Mae. “We are invested
in the success of our customers, and through Managing Your Loans,
families may enter this next phase of paying for college well
informed, prepared for the loan payment process and aware of the
resources available to help them succeed.”
In addition to information on loan payments, examples of loan
payment application and allocation, tax benefits, and tips on
creating successful payment habits, Sallie Mae’s Managing Your
Loans offers private student loan customers clear information about
topics including:
- Paying and managing your loan:
Includes all aspects of effective account management, payment
options, payment allocation, student loans and credit scores, and
ways to help lower loan costs.
- Cosigner information: Provides
information on the roles and responsibilities of a cosigner,
including information on cosigner release.
- Military benefits: Offers clear
and concise information regarding private education loan-related
benefits for servicemembers, including the Servicemembers Civil
Relief Act, and information on the dedicated Sallie Mae military
customer service team.
- Special situations: Provides
information and an explanation of the assistance available to
customers who experience special circumstances or payment
difficulties.
- Sallie Mae’s industry-leading
customer benefits: Explains how Smart Option Student Loan
customers may earn rewards for paying on time; advises customers of
Sallie Mae’s Free Quarterly FICO Score benefit that will provide
quarterly FICO scores to students with a Sallie Mae Smart Option
Student Loan disbursed in academic year 2014-2015. Sallie Mae is
the first private student lender to offer this important
benefit.
The new Managing Your Loans section of SallieMae.com coincides
with the company’s launch of its new customer service operation
focused on quality customer service and compliance. The new
servicing operation is the latest critical step in Sallie Mae’s
strategic separation into two companies. Customers may now reach
Sallie Mae at 800-4-SALLIE (1-800-472-5543) or via mail at Sallie
Mae, PO Box 3319, Wilmington, DE 19804.
Join the conversation on how to save, plan and pay responsibly
for college at Facebook.com/SallieMae and
Twitter.com/SallieMae.
To learn more about the company transition, visit
www.salliemae.com/future.
Sallie Mae (NASDAQ: SLM) is the nation’s saving,
planning, and paying for college company. Whether college is a long
way off or just around the corner, Sallie Mae offers products that
promote responsible personal finance including private
education loans, Upromise rewards, scholarship search, college
financial planning tools, insurance, and online retail banking.
Learn more at SallieMae.com. Commonly known as Sallie Mae, SLM
Corporation and its subsidiaries are not sponsored by or agencies
of the United States of America.
Sallie MaeRick Castellano,
302-451-2541rick.castellano@salliemae.com
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