SALT LAKE CITY, Oct. 20, 2014 /PRNewswire/ -- inContact
(NASDAQ: SAAS), the leading provider of cloud contact center
software and contact center agent optimization tools, today
announces its inclusion in Software Magazine's Software 500 ranking
of the world's largest software and service providers, now in its
32nd year. inContact was ranked #307, climbing over 60 places to
its highest ranking yet.
"I am pleased with inContact's new ranking in this prestigious
list of the world's largest software companies," said Paul Jarman, CEO at inContact. "We've been
focused on the cloud for over ten years and are at the forefront of
continuing market growth during a time of transformation in the
contact center industry. Companies of all sizes and across all
industries are moving to the cloud for their customer service
operations."
The Software 500 is a revenue-based ranking of the world's
largest software and services suppliers, targeting medium to large
enterprises, their IT professionals, software developers, and
business managers responsible for software and services
purchasing.
"The Software 500 helps CIOs, senior IT managers, and IT staff
research and create the short list of business partners," says
John P. Desmond, editor. "It is a
quick reference of vendor viability. And the online version is
searchable by category, making it what we call the online catalog
to enterprise software."
The ranking is based on total worldwide software and services
revenue from the 2013 fiscal year. This includes revenue from
software licenses, maintenance and support, training, and
software-related services, and consulting. Suppliers are not ranked
on total corporate revenue, since many have other lines of
business, such as hardware. Financial information is gathered by a
survey prepared by Rockport Custom Publishing, LLC. Using public
documents and company input. It is published in print as well as
posted online at www.softwaremag.com as both a digital
edition and searchable database.
Additional Information
- Find out how inContact helps transform customer care
[video]: 3-minute Tour
- Follow @inContact on Twitter
- Become a fan of inContact on Facebook
- Visit www.softwaremag.com to see the 2014 Software 500 in
the October issue.
About inContact
inContact (NASDAQ: SAAS) is the cloud
contact center software leader, helping organizations around the
globe create customer and contact center employee experiences that
are more personalized, more empowering and more engaging today,
tomorrow and in the future. inContact continuously innovates in the
cloud and is the only provider to offer core contact center contact
center infrastructure, workforce optimization plus an
enterprise-class telecommunications network for the most complete
customer journey management. Winner of the 2014 CRM Magazine Rising
Star Award, inContact has deployed over 1,800 cloud contact center
instances. To learn more, visit www.incontact.com.
About Software Magazine and Rockport Custom
Publishing
Software Magazine has been a brand name in
the high-tech industry for more than 38 years. Softwaremag.com, its
Web counterpart, is the online guide to enterprise software and the
home of the Software 500 ranking of the world's largest software
and services companies. Software Magazine and
Softwaremag.com are owned and operated by Rockport Custom
Publishing. Rockport Custom Publishing is a leading integrated
media company focusing on technology. For more information, visit:
www.rockportpubs.com.
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SOURCE inContact