Frontier Communications Included in Vice President Biden’s ‘Ready to Work’ Report
July 31 2014 - 2:30PM
Business Wire
Frontier Communications Corporation (NASDAQ:FTR) was included in
Vice President Joe Biden’s new report, Ready to Work: Job-Driven
Training and American Opportunity. The report is
the result of a request by President Obama during his 2014 State of
the Union Address.
Frontier is among the companies that signed onto the White House
Best Practices on Recruiting and Hiring the Long-Term Unemployed in
January 2014. The Vice President’s report included the following
about a Frontier Best Practice:
Frontier has formally committed to giving the
long-term unemployed a better chance at a good job by adopting best
practices on recruiting and hiring. However, years before its CEO
signed the Best Practices Pledge, Frontier was alert to eliminating
hiring screens, such as credit checks, that could inadvertently
disadvantage the long-term unemployed. Removing the credit checks
had no negative effect, a fact the company recently proved by
reviewing hires who would have been “screened out” had a credit
check policy been in place. Looking at 30 hires, 95 percent of
those hired would have failed a credit check. This talent would
have been lost due to a screen with no bearing on a position’s job
qualifications or the applicant’s performance. The ripple effect of
a “do not hire” decision significantly and negatively affects an
applicant’s (and his/her family’s) housing, health insurance,
self-respect, and more. Frontier is a better company for having a
talented and dedicated new employee.
Since signing the Best Practices Pledge,
Frontier has implemented other steps to make their hiring process
more accessible and user-friendly. For example, video interviewing
is now common (in person interviews are an option) and has made the
hiring process more accessible to those with physical challenges.
Video interviews are especially helpful for customer service jobs,
allowing the off-site interviewer/hiring manager to appreciate
“soft” competencies not apparent from a resume. Interviews with
applicants having high levels of these competencies can result in
job offers, demonstrating that a resume showing wide gaps in
employment is not an indicator of a candidate’s overall abilities.
The success of video interviewing has expanded hiring pools; hiring
managers see it as a positive development and it is appreciated by
applicants who might not be able to travel easily, for whatever
reason, to an interview site.
Frontier Communications is now a member of
Platform to Employment, a nationally-recognized program to help
long-term unemployed workers get back to work. The Company plans to
use Platform to Employment for more hires in 2014. In addition, in
June 2014, Frontier’s Vice President of Talent Acquisition and
Development was appointed to the board of The WorkPlace.
Cecilia K. McKenney, Executive Vice President of Human Resources
and Administrative Services for Frontier, notes, “Frontier is
committed to creating `upskill’ opportunities for American workers
and employers. For example, our relationship with the
Bridgeport-based organization The WorkPlace, one of five Workforce
Development Boards in Connecticut, is a great way to prepare people
for careers while strengthening the workforce for
employers.”
Frontier has been recognized for its commitment to hiring
military veterans and reservists and was named a 2014 `Top
100’ Military Friendly Employer. The company is an active
member of the White House initiative Joining Forces, the Military
Spouse Employment Partnership Act, Honor and Remember, and numerous
state and local programs designed to increase hiring of unemployed
veterans and reservists and their family members. More information
is available at this Frontier Careers website.
About Frontier Communications
Frontier Communications Corporation (NASDAQ:FTR) offers
broadband, voice, satellite video, wireless Internet data access,
data security solutions, bundled offerings and specialized bundles
for residential customers, small businesses and home offices, and
advanced communications for medium and large businesses in 27
states. Frontier’s approximately 13,700 employees are based
entirely in the United States. More information is available at
www.frontier.com.
Frontier Communications CorporationBrigid Smith,
203-614-5042AVP, Corporate Communicationsbrigid.smith@ftr.com
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