ANN ARBOR, Mich., June 16, 2014 /PRNewswire/ -- Domino's
Pizza (NYSE: DPZ), the recognized world leader in pizza
delivery, continues to advance technology. In conjunction with
Nuance Communications (NASDAQ: NUAN), Domino's is launching voice
ordering for its iPhone and Android apps.
"There will be a day when typing on keyboards or with thumbs on
mobile devices will come to a close; we want to be the ones who
continue to advance the technology experience – hand-in-hand with
our customers," said Patrick Doyle,
Domino's Pizza president and CEO. "Our mobile app users who are a
part of this launch are truly helping set the foundation for the
innovations of today, that will soon enough become the standards of
tomorrow."
The platform, in partnership with Nuance, will redefine
technology convenience – and puts Domino's at the forefront of an
intuitive ordering method that is a true first within both
traditional and e-commerce retail.
Domino's new voice ordering platform is powered by Nuance's
Nina Mobile, an intelligent virtual assistant that leverages
speech recognition, speech synthesis and natural language
understanding technologies. Together, the platform delivers a
human-like, conversational customer service experience that allows
users to speak an order and quickly add items to their cart. The
platform launches today in beta format, which will allow for
additional enhancements as customers become familiar with the new
ordering feature.
"Whether ordering pizzas, booking a flight or transferring money
into a bank account – convenience is what translates to increased
sales and customer satisfaction," said Robert Weideman, Nuance executive vice president
and general manager, enterprise division. "Our Nina platform
is enabling organizations like Domino's to do just that, and we are
very proud to be a part of offering this convenience to their
growing number of mobile app users."
The Domino's ordering apps for iPhone and Android, which have
been downloaded more than 10 million times, are both available for
free from the App Store on iPhone (www.itunes.com/appstore) or the
Google Play store on Android devices. Existing iPhone and
Android app users will need the latest update to be able to utilize
the voice ordering feature.
About Domino's Pizza®
Founded in 1960, Domino's Pizza is the recognized world leader
in pizza delivery, with a significant business in carryout pizza.
It ranks among the world's top public restaurant brands with its
global enterprise of more than 10,900 stores in over 70
international markets. Domino's had global retail sales of over
$8.0 billion in 2013, comprised of
nearly $3.8 billion in the U.S. and
over $4.2 billion internationally. In
the first quarter of 2014, Domino's had global retail sales of over
$2.0 billion, comprised of
$0.9 billion in the U.S. and
$1.1 billion internationally. Its
system is made up of franchise owner-operators who accounted for
over 96% of the Domino's Pizza stores as of the first quarter of
2014. The emphasis on technology innovation helped Domino's
generate approximately 40% of sales in the U.S. from its digital
channels in 2013, as well as reach an estimated $3 billion annually in global digital sales.
Domino's recently launched its ordering app for iPad®, adding to an
existing ordering app lineup that covers nearly 95% of the U.S.
smartphone market. Continuing its focus on menu enhancement,
Domino's launched Specialty Chicken in April
2014.
Order - www.dominos.com
Mobile - http://mobile.dominos.com
Info - www.dominosbiz.com
Twitter - http://twitter.com/dominos
Facebook - http://www.facebook.com/dominos
YouTube - http://www.youtube.com/dominos
About Nuance Communications, Inc.
Nuance Communications, Inc. (NASDAQ : NUAN) is a leading
provider of voice and language solutions for businesses and
consumers around the world. Its technologies, applications
and services make the user experience more compelling by
transforming the way people interact with devices and systems.
Every day, millions of users and thousands of businesses experience
Nuance's proven applications. For more information, please
visit: www.nuance.com.
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SOURCE Domino's Pizza