Frontier Communications’ Frontier Secure Customer Service Center is Open and Hiring
April 14 2014 - 6:37PM
Business Wire
Provo Center seeking to fill 150
openings
Frontier Communications’ (NASDAQ:FTR) newest customer service
center, focused on supporting customers of its Frontier Secure
business unit, has opened in the Eastbay Technology Park, Building
D, in Provo, Utah.
Frontier Secure has hired 50 employees to date and looks to hire
approximately 150 more, according to Juanita Meske, Director of
Customer Contacts for the Center.
Ms. Meske brings more than 22 years of telecommunications
experience to her role, having held positions with McCaw
Communications (Cellular One), AT&T Wireless and XO
Communications in Sales and Service, District Retail Sales Manager,
Director of the Credit & Collections Call Center, Accounts
Receivable & Billing Manager. Her experience includes Service
Delivery Director at inContact and as a Charter Sales professional
at the first Tiffany & Company store in Salt Lake City where
she became a #1 Sales Professional and a member of the Million
Dollar Sales Club. Most recently she was Customer Service Manager
at the largest NBC affiliate in the Intermountain area, KSL
Television/Deseret Digital Media/Deseret News.
Ms. Meske is active in the community and involved with the
United Way of Utah, Boys & Girls Club and the Leadership Utah
Alumni Board. She is a past member of the Nordstrom Customer
Service Advisory Board.
When asked why someone should apply to join TEAM
FRONTIER, Ms. Meske replied, “Frontier is an innovative
employer that wants to enhance your career, your financial security
and your family life. We create unique, inspiring work environments
so employees can bring Peace of Mind to every residential and
business customer’s digital life.” Frontier offers competitive
compensation, incentives, rich vacation and excellent employee
benefits. Ms. Meske notes that the company is actively hiring and
is currently seeking candidates for the following positions:
- Recruiter
- Customer Contact Advisors and
Supervisors
- Technical Support Agents and
Supervisors
- ISP (Internet Service Provider) Account
Executive
- Small Business Sales and Service
Coordinators
All job postings are available at www.frontier.com/careers.
Employees at the Provo, Utah center are dedicated to protecting
a customer’s digital life with all the benefits of Frontier Secure
Computer Security, Backup & Sharing, and Premium Technical
Support products as well as Personal Multi-Device Protection
offering repair/replacement coverage for computers, laptops,
Tablets, eReaders and gaming consoles of most brands of any
age.
Frontier Communications’ workforce is 100 percent U.S.-based and
military veterans, reservists and their family members comprise 11
percent of the workforce. Frontier Communications is a "Top 100"
2014 Military Friendly Employer® and has numerous
partnerships focused on hiring military veterans and family
members, including The 100,000 Jobs Mission, The Employer
Partnership of the Armed Forces, Joining Forces and other
organizations dedicated to offering employment opportunities to
those who serve.
Frontier Communications is an Equal Opportunity Employer, and
makes employment decisions without regard to race, color, creed,
religion, sex, national origin, age, marital status, disability,
sexual orientation, veteran status or any other legally protected
class.
Any applicant who is unable to use Frontier’s electronic system
at www.frontier.com/careers to express an interest in employment
because of a disability or the use of incompatible assistive
technologies may email their resume and cover letter to
Cher-Rae.Joseph@FTR.com. Please indicate the requisition number of
the position you are interested in being considered for in your
cover letter.
About Frontier
CommunicationsFrontier Communications
Corporation (NASDAQ:FTR) offers broadband, voice, satellite
video, wireless Internet data access, data security solutions,
bundled offerings, specialized bundles for residential customers,
small businesses and home offices and advanced communications for
medium and large businesses in 27 states. Frontier's approximately
13,650 employees are based entirely in the United States.
More information is available at www.frontier.com.
Frontier CommunicationsBud Hirst,
801-599-3360james.hirst@ftr.com
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