Vodafone To Outsource Customer-Care Center To Arvato - Source

Date : 02/07/2012 @ 10:31AM
Source : Dow Jones News
Stock : Brt Apartments Corp. (MD) (BRT)
Quote : 8.07  0.07 (0.88%) @ 3:58PM

Vodafone To Outsource Customer-Care Center To Arvato - Source

Vodafone (LSE:VOD)
Historical Stock Chart

5 Years : From Apr 2012 to Apr 2017

Click Here for more Vodafone Charts.

Vodafone Group PLC's (VOD.LN) German unit plans to transfer customer-care activities located in the city of Essen to Bertelsmann AG's Arvato service division, a person familiar with the situation told Dow Jones Newswires Tuesday.

A spokesman for Vodafone Germany didn't want to comment directly on the planned move, which would affect around 400 employees, but said talks with the workers' council are ongoing. An Arvato spokesman declined to comment. German newspaper Rheinische Post also reported about the plans.

Vodafone Germany employs about 12,000 people and said last year that it was reviewing a possible outsourcing of services in Essen and Eschborn, near Frankfurt. Such a measure would potentially affect 600 Vodafone employees, who could be transferred to other businesses, a spokesman said at the time.

Arvato reached a similar agreement over than a year ago with the German unit of Telefonica SA (TEF) regarding three service centers in the country.

-By Philipp Grontzki, Dow Jones Newswires; +49 69 29 725 107; philipp.grontzki@dowjones.com




Your Recent History
LSE
GKP
Gulf Keyst..
LSE
QPP
Quindell
FTSE
UKX
FTSE 100
LSE
IOF
Iofina
FX
GBPUSD
UK Sterlin..
Stocks you've viewed will appear in this box, letting you easily return to quotes you've seen previously.

Register now to create your own custom streaming stock watchlist.


NYSE, AMEX, and ASX quotes are delayed by at least 20 minutes.
All other quotes are delayed by at least 15 minutes unless otherwise stated.